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Church Street Inn Historic Charleston, Ascend Collection Hotel

3.0 star property

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Photo gallery for Church Street Inn Historic Charleston, Ascend Collection Hotel

Terrace/patio
Lobby
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
177 Church St, Charleston, SC, 29401
  • Place, Charleston City Market
    ‪1 min walk‬
  • Place, College of Charleston
    ‪6 min walk‬
  • Place, Waterfront Park
    ‪6 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking (2 Double Beds)

Suite, Non Smoking (2 Double Beds) | Premium bedding, in-room safe, desk, laptop workspace

Suite, Non Smoking (2 Double Beds)

9.4 out of 10
Exceptional
(49 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(107 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Church Street Inn Historic Charleston, Ascend Collection Hotel

Self parking, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, free newspapers and tour/ticket assistance. Housekeeping is available on request.
Church Street Inn Historic Charleston, Ascend Collection Hotel offers 31 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Cable televisions are provided. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The shopping around Church Street Inn Historic Charleston, Ascend Collection Hotel gets high marks from our customers. During your stay, you're just a quick walk from Charleston City Market. Features include free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Charleston City Market and 7 minutes on foot from College of Charleston
As a guest of Church Street Inn Historic Charleston, Ascend Collection Hotel, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Church Street Inn Historic Charleston, Ascend Collection Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Charleston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 November 2025 to 14 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • In-room coffee
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Festiva's Church Street
Festiva's Church Street Charleston
Festiva's Church Street Inn
Festiva's Church Street Inn Charleston
Church Street Inn, By Festiva Hotel Charleston
Church Street Inn Charleston Sc
Church Street Inn By Festiva Hotel Charleston
Church Street Inn
Church Inn, Ascend Collection
Church Street Inn Ascend Hotel Collection
Church Street Inn, Ascend Hotel Collection Hotel
Church Street Inn, Ascend Hotel Collection Charleston
Church Street Inn, Ascend Hotel Collection Hotel Charleston

Church Street Inn Historic Charleston, Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
The 2 level room with a full kitchen, living/dining space and 1/2 bath on the lower level and bedroom and full bath on the upper was a welcome change from most hotel rooms that have a bed and maybe an additional chair. The central location was an added plus.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Good size room w kitchen. Location is PRIME. Only downside is you have to pay for parking about a block away from the hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Great location! Staff were very friendly. Property could use some updating. With that being said I would stay here again in a heartbeat!
Stayed 5 nights in Oct 2025

6/10 Okay

Juliet

Travelled with family
Liked: Cleanliness, staff & service
Came with fully equipped kitchen area. Air conditioning and a walk out balcony. The room was clean but needs furniture upholstery to be cleaned. Check-in was slow and they put our luggage in someone else’s room… which they fixed and apologized for right away. I think there was only one person working to check people in at the main check in time. He was trying his best to help everybody.
Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Check in and out day shift staff was unprofessional, not welcoming or friendly. Did not even get up from her chair, we felt like we were completely inconveniencing her to check us in. We arrived at 230 PM and were told our room was not ready. (Not one room in the entire hotel). Were told not allowed to check in at all until exactly 4PM or later. Asked for a later check out and were told they were full and that was not possible. We did not see even one other guest our entire stay. No southern hospitality at thei Great location. Rooms nice.
Stayed 1 night in Nov 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities
Great staff, great location
Stayed 5 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two floor room bedroom upstairs. Nice separation from living area. Clean
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was not as clean as it should be: water stains on the wall, carpet stains. The bathroom fans were loud and dirty. Most of the staff was not very helpful or interested in even helping you get your luggage inside.
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Stayed 2 nights in May 2025

10/10 Excellent

Ann

Stayed 4 nights in Nov 2025

6/10 Okay

Jason

Disliked: Staff & service, amenities
Room was nice but showed signs of wear and needed maintenance
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, Waco

Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People very nice, room very clean
Stayed 5 nights in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Missy, Bowersville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! This hotel was so unique and so “Charleston.” Excellent location! We walked to everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with this hotel! Great location, friendly and helpful staff and a beautiful room. Will definitely recommend this hotel to others and stay when we return!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the middle of everything in old Charleston. Parking is in an adjoining deck. A suburban sized vehicle is a tight squeeze. The rooms were clean and super quite. Our room was large and two stories. 1st level is a den with kitchen and 1/2 bath. 2nd is a bedroom, large closet, and large bathroom. The bathroom has a shower and 2 person garden tub. The tub is really useless because it takes forever to fill. Overall this hotel was wonderful for the price. Rarely do you leave feeling like you got a deal. My only complaint is that the property needs a little love because its slightly dated. However this would not keep me from staying here again. We enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenner

Travelled with partner
Liked: Cleanliness
Very nice location!
Stayed 2 nights in Oct 2025

6/10 Okay

Lisa, Markham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would have rated more highly but our room had very little water the first night and NONE the next day! Not the hotel’s fault but they could have given a partial refund. Which they didn’t.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Staff & service
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephen

Disliked: Property conditions & facilities, room comfort
The "suite" was on two floors, kitchenette and living room on the first floor and the bedroom on the second floor. you had to go up a flight of stairs to get to the bedroom. I am handicapped and have to use a can or walker. this was not mentioned on the hotels.com website. Also it says valet, but there was none and they didn't clean the room once during uor 3 nt stay,even after asking.
Stayed 3 nights in Sep 2025

2/10 Terrible

Dan

Travelled with family
We probably caught them on a bad day. They gave us a room that had not been cleaned. The bes were not made and there were empty food containers in the kitchen area. Furniture was old and tattered. They had water pressure issues that kept the toilet from flushing. We left without staying overnight.
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
My overall experience was good enough that I would consider returning, I do believe there are several areas where improvements could make a significant difference. I had read reviews beforehand and knew to expect a few signs of age throughout the property. So while I wasn't surprised, it’s clear the hotel could benefit from some thoughtful updates. One major hiccup during our stay was a city water shutdown. We received a text while already en route, letting us know we could choose to stay elsewhere. Unfortunately, that wasn’t really an option at that point. According to the front desk, the timing was out of their control, but we were told the work would happen overnight and only cause low pressure. In reality, we had no water at all the following day. It was disappointing, especially since one of toilets in the room didn’t even flush after service resumed. The biggest letdown, though, was the front desk staff. In past reviews, guests had praised the staff, but that was not our experience. During our stay, we encountered several employees at the front desk and not one greeted us. The person who checked us in was the one we saw most often, and despite passing her multiple times a day and always saying hello, she rarely responded and often seemed more engaged in whatever was playing on her computer or on a Facetime call. On our last day, when retrieving luggage we had stored she didn’t even recognize us and asked if we were checking in. Again, it's those little things.
Stayed 3 nights in Sep 2025

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