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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Lobby
Outdoor pool, pool umbrellas
Exterior
Down duvets, pillow-top beds, in-room safe, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    ‪10 min walk‬
  • Medical University of South Carolina
    ‪10 min drive‬
  • Port of Charleston Cruise Terminal
    ‪14 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down duvets, pillow-top beds, in-room safe, blackout curtains

King Suite Kitchen Nonsmoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two queen room nonsmoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

1 bedroom, pillow-top beds, in-room safe, desk

Comfort Suites Charleston West Ashley

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1003)
The price is €139
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Comfort Suites Charleston West Ashley

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in Charleston with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with a safe and free toiletries. Pillowtop beds feature down duvets. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charleston/West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by car from Port of Charleston Cruise Terminal and 9 minutes from North Charleston Coliseum and Performing Arts Center
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Travis, Gretna

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but only 1 small bar of Soap for the week. I’d prefer a dispenser like the shampoo and conditioner was in. Frig was not plugged in and our food spoiled.
Stayed 5 nights in Feb 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape outside needs to be cleaned up. Overall nice stay for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service Thank you!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa, Akron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Completely updated and beautiful property. Comfortable bed, good breakfast, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

theresa, Margate

Liked: Amenities
Wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Kitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Teri

Liked: Property conditions & facilities
Disliked: Staff & service
Very poor customer service. No one was at the front desk for several minutes when we were trying to check in. One patron even went behind the desk into the office looking for a person to check us all in. I told the desk attendant that my husband would be there the next morning and to please have a key for him. He wrote my husband’s name down and said it would not be a problem. Of course, I was not there when my husband arrived and they wouldn’t let him in, stating that there were no notes saying he was allowed. Finally, the linens smelled like they had been left in the wash too long before they were dried. Will not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

greg

Travelled with family

Not only a great location but a great hotel

The property is impeccable! When I got here they were replacing the parking lot which was only a minor inconvenience. In the long run it will add more value to this already splendid property. The room was spotless and completely private adding to a most enjoyable stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

It was wonderful. The staff was amazing and so kind! Whenever I go to Charleston, I will stay in that hotel. Loved them immensely!
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well cared for. The few staff members I had contact with (front desk, during breakfast, housekeeping) were pleasant and professional. The room temperature was set at just the right temp for me. No strange musty, stinky, or pet smells in the room. Fabulous! The bed, pillows, and comforters were so comfy; I had no problems sleeping. There were extra in the closet also. No need to call for some if I needed them. The bathroom and room (king bed with sofa) were very, very clean - yes, the carpet and flooring too. The choices for breakfast were what I expected (western omelet, waffles, fruit, juices, coffee, tea, cereal, grits, sausage patties, various pastries, and a few others), but it was plenty to choose from. I didn't visit the pool or exercise facilities as this was just a one night stay. However, I will be in Charleston over the next few years and will be sure to return to this Hampton Inn. It's not far at all from downtown, offers free parking, free breakfast, and there are plenty of resturants nearby to choose from.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruby

Liked: Property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fuzzies on the bedding, which got on my clothes. Also, Expedia failed to notify the hotel that I added an extra night, so my room key didn’t work the second day until hotel staff helped me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle, Baltimore

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Good proximity to downtown. Good free breakfast. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

HIEN T

Liked: Amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024

4/10 Poor

Bradley

Liked: Cleanliness
Disliked: Staff & service
Staff not best
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I had to go.
Stayed 1 night in Dec 2024

10/10 Excellent

MICHELE

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Holiday stay

Most of the staff were super friendly and attentive. Pillows were super uncomfortable and never got hot water in the shower; also bathroom was not super clean. Breakfast was great and location was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property close for visiting relatives
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice to stay for a visit to Charleston, SC.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024