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Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

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Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property – evening/night
Reception
Room, Non Smoking | Premium bedding, blackout curtains, iron/ironing board
Property amenity
Continental breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • Shawnee Sports Complex
    ‪4 min drive‬
  • Charleston Coliseum & Convention Center
    ‪13 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Hotel with free parking, near Mardi Gras Casino
This hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Cross Lanes - South Charleston. During your stay, you'll be within walking distance of Mardi Gras Casino. You'll find features such as free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Mardi Gras Casino and 5 minutes from Shawnee Sports Complex
  • Free casino shuttle service
Sleep Inn & Suites Cross Lanes - South Charleston offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 500 square feet (45 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at Sleep Inn & Suites Cross Lanes - South Charleston. Self parking is free.
Guests can enjoy continental breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1005 reviews
Rating 8 - Good. 175 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Casey

Stayed 1 night in Jun 2025

10/10 Excellent

Mary Beth, Greensboro

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and a good value. In a quiet area
Stayed 1 night in Jun 2025

10/10 Excellent

Malvina

Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory, Green Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Travelled with partner
It was okay
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveller
It was a great stay. Room was perfectly fine. The best thing was the breakfast in the mornings - typical cafeteria-ish type food - but had waffle makers lots of egg choices, cereals, milks, juices etc. I’m a simple guy - all of this appealed to me.
Stayed 5 nights in Jun 2025

10/10 Excellent

Leslie Monderine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice and room was very clean. Great value for the money!
Stayed 4 nights in May 2025

8/10 Good

CLYDE

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean, excellent breakfast. They have soup in the lobby in the evening. The pillows were not very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place everything worked.Great stay
Stayed 2 nights in May 2025

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious, clean and comfortable. The main issue that we had was, they only did maid service on Mondays and Thursdays, and we were there Friday through Sunday. When I went to the front desk to ask for two fresh sets of towels and washcloths, I was told that we had to bring our soiled towels down to the front desk in order to get fresh towels. I felt like this was ridiculous in that they don’t pay me to do their maid service for them. Hindsight, I should have gone to my room and called the front desk and made them come and pick up the towels and bring me clean towels… but I was so taken aback (& highly irritated) by the fact that the staff had even asked me to do this, I just did not think of doing that at the time. This was our first time staying at a Sleep Inn, and probably our last!
Stayed 3 nights in May 2025

10/10 Excellent

ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly in their rooms were clean
Stayed 1 night in May 2025

8/10 Good

Gwendolyn

Liked: Cleanliness, amenities
Stayed 4 nights in May 2025

10/10 Excellent

Ellin

Liked: Cleanliness, amenities
Everything was very clean; all needs met in the room. Breakfast in the morning was very good. Staff extremely courtesy and easy to work with.
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Stayed 1 night in May 2025

8/10 Good

Deana

Stayed 1 night in May 2025

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Theodore

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A all around nice place to stay.
Stayed 2 nights in May 2025

2/10 Terrible

Laurel

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Cracker Barrel
Stayed 1 night in May 2025

4/10 Poor

Carlton, Cincinnati

Liked: Cleanliness, staff & service
Only issue with the stay was the air conditioner was broken in the room. Full house/no vacancy so couldn’t change rooms but staff was helpful.
Stayed 1 night in May 2025

4/10 Poor

Laurel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had ants in our room. There was nothing front guest could do for us as we booked with third party. I will be calling about this
Stayed 1 night in May 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025