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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property

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Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Outdoor pool, pool loungers
Exterior
Reception
Premium bedding, down duvets, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
5624 Westpark Dr, Charlotte, NC, 28217
  • Billy Graham Library
    ‪5 min drive‬
  • SouthPark Mall
    ‪9 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with free airport shuttle, in the vicinity of Billy Graham Library
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool and a business centre.
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton South Charlotte Tyvola. During your stay, you'll be within walking distance of Tyvola Square. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Lobby Restaurant & Bar
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Billy Graham Library and 7 minutes from SouthPark Mall
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton South Charlotte Tyvola offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton South Charlotte Tyvola. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Lobby Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: USD 15 to 20 for adults and USD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 20 for adults and USD 15 to 20 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 436 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 125 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juliet

Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean. Rooms were nice. And we had no problems
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasaman Singh

Stayed 1 night in Feb 2025

10/10 Excellent

May

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
loved the free airport shuttle!
Stayed 1 night in Jan 2025

4/10 Poor

Benita

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from the staff to the room itself. Had one issue where we had to evacuate but other than that I’ll definitely be coming back to stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Stayed 2 nights in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.. Beautiful & safe
Stayed 1 night in Jan 2025

2/10 Terrible

Shaun

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

6/10 Okay

Asha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Welcoming staff Hotel shuttle avaialable this is a plus as its further from airport. Hotel itself a bit dated.
Stayed 1 night in Jan 2025

6/10 Okay

Cole

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
There were marks and stains on every price of furniture in our room. My girlfriend pillow had stains and a blood mark on it. Our toilet was weak flushing and actually flooded. The plunger and staff were hard to find. Staff was very nice and personable.
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Stayed 2 nights in Dec 2024

4/10 Poor

Laura

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Be aware before booking!

I was disappointed with this Doubletree experience. I stayed here due to a flight cancellation that caused me to wind up in Charlotte on a late night flight. I got into the hotel around 1AM and the front desk attendant treated me like I was inconveniencing him for checking in. I asked for a warm cookie (a trademark of the brand and the reason I chose this hotel) and he told me guests who check in at 1AM don’t get cookies. Not the kind of reception I expect to receive from a Hilton brand after a stressful day of travel. The hotel is also in need of cleaning, updating and mildew treatment. The room smelled of wet mildew and the toilet barely flushed. The front desk looked like a desk in a maintenance department and the main elevator and lobby were dirty. The positives are the daytime staff were friendly and accommodating. They offered me a cookie but they have gone from fresh baked to packaged and allergen free (killing the signature of the brand) so I declined and decided I will no longer be staying at Doubletrees.
Stayed 1 night in Jan 2025

6/10 Okay

Sanya

Travelled with group
Disliked: Amenities
Lots of food options in the area, parking lot is huge but had to pay for parking and they have those remote police surveillance stations set up in the parking lot so that was a little off putting. The check in process was long, only 1 person at the counter so had to wait atleast 40 mins. Room was clean though and need was comfortable.... fridge food not work. Overall, i think the price point was too high for the amenities and environment but i would not shy away from stressing her.
Stayed 1 night in Jan 2025

6/10 Okay

Anibal

Travelled with family and small children
Disliked: Staff & service
After spending almost a week at the Doubletree Miami, we spent 2 nights at this Doubletree. We didnt like a few things but what annoyed me the most was the fact that we had to pay $2 for every single bottle of water. Not even 1 bottle in the room as a welcoming gift. Ran out of hot water while showering.Older property, cheaper than others in the area for a reason.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tirerri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front date was friendly and knowledgeable about things to do in the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, close to airport.
Stayed 1 night in Jan 2025

8/10 Good

Panthiea

Liked: Cleanliness
Excellent customer service.
Stayed 2 nights in Dec 2024