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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

A bar area with a counter, bar stools, shelves with bottles, and a sign indicating it serves Starbucks.
A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.
A pool with clear water, a red and white beach ball, and a person's legs in the water.
A modern room with a grey sofa, a small round table, a desk with a chair, a floor lamp, and a framed abstract artwork on the wall.
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪9 min walk‬
  • Place, Charlotte Regional Farmers Market
    ‪18 min walk‬
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Two Double Beds (with sofa bed)

A hotel room with a sofa, a bed, a desk, and a mirror.

Two Double Beds (with sofa bed)

  • Sleeps 11
  • 1 Double Sofa Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Two Double Beds High floor (with sofa bed)

A hotel room with a bed, a sofa, a small table, and a TV.

Two Double Beds High floor (with sofa bed)

  • Sleeps 11
  • 1 Double Sofa Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for King Bed High Floor (with sofa bed)

A hotel room with a bed, a sofa, a desk, and a door.

King Bed High Floor (with sofa bed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern room with a grey sofa, a small round table, a desk with a chair, a floor lamp, and a framed abstract artwork on the wall.

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern room with a grey sofa, a small round table, a desk with a chair, a floor lamp, and a framed abstract artwork on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Roll-in Shower

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Room, Roll-in Shower

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express & Suites Charlotte Airport by IHG
Toddville Road
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is €107
includes taxes & fees
13 Aug - 14 Aug
Holiday Inn Express & Suites Charlotte Airport by IHG

About this property

Hyatt Place Charlotte Airport/Lake Pointe

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Charlotte Airport/Lake Pointe. During your stay, you'll be within walking distance of Renaissance Park. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from Renaissance Park and a 4-minute drive from Billy Graham Library
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on an overnight business trip. Clean. Very nice staff. Very good complimentary breakfast included. Would stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The breakfast was amazing. Room was comfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, amenities
The shuttle service was the worst and late. The shuttle driver at the airport pickup was rude
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lene

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No, there was nothing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was really nice!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Nancy

Not worth the price and breakfast was not edible.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very spacious and clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Above when i expected. Very roomy, exceptionally clean and comfortable.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

abbie

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in , room was very clean and the bed was very comfortable. There is a good restaurant/ sports bar just across from the hotel which was so convenient. We will be staying here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cool nice little getaway hotel was very nice would go again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing all the way around. I will definitely return!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

NORDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Faith

The charges for parking fee ! It’sa hidden fee. I didn’t appericate it pool also closed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic! Room was great. Breakfast was good, too.
Stayed 1 night in Dec 2025
Verified

8/10 Good

ROUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were wonderful, from Greg the shuttle driver to the front desk ladies. Greg was so nice and dropped us off at a diner as we were starving and couldn't check in yet. The hotel held our bags so we could so do a bit of sightseeing before check in. They seemed to remember who we were when we came back which was a nice touch. Breakfast was great, variety of options. Bed was comfortable, room was very nice for the stay. The hotel was very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

VANESA

Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Tim

Liked: Cleanliness, amenities
The room itself was nice except for the mold in the bathroom. The toilet needed help too.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lannes

Liked: Cleanliness, property conditions & facilities
Nice stay. Thought paying for parking for one night was a bit chincy.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff was friendly. Good location for my business.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice stay. Room was perfect for my business trip.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Sharon

Liked: Staff & service, amenities
The room water wasn't hot enough so we moved to another room and it was smaller so it was ok! Staff was very very friendly and jumped right on the problem
Stayed 1 night in Nov 2025