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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

A modern lobby with a seating area, a large abstract painting, and a staircase.
A modern hotel with a prominent "HYATT PLACE" sign, featuring a clean, rectangular design with a flat roof and a large entrance area.
A modern lobby with a grey sofa, yellow armchairs, a round table with a fruit centerpiece, and a large abstract painting.
Mini fridge
A modern hotel room with two beds, a sofa, a small wooden table, and a large window.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪13 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a large window, and a bathroom visible through an open door.

Room, 2 Queen Beds

7.8 out of 10
Good
(60 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a large window.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(88 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a sofa, a small table, and a large window.

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with two beds, a sofa, a small wooden table, and a large window.

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (SPECIALTY)

A modern hotel room with a large bed, a sofa, a small table, and a large window.

Room, 1 King Bed with Sofa bed (SPECIALTY)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queen Bed with Sofa bed, Specialty)

A modern hotel room with two beds, a sofa, a small wooden table, and a large window.

Room (2 Queen Bed with Sofa bed, Specialty)

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt Place Charlotte/Arrowood

This hotel features a fitness centre, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte/Arrowood gets good marks from our customers. During your stay, you'll be close to Carowinds Theme Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from SouthPark Mall and 10 minutes from Carowinds Theme Park
  • Dogs welcome for a fee
Hyatt Place Charlotte/Arrowood offers its guests a fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 08 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 530 out of 1260 reviews
Rating 8 - Good. 265 out of 1260 reviews
Rating 6 - Okay. 168 out of 1260 reviews
Rating 4 - Poor. 125 out of 1260 reviews
Rating 2 - Terrible. 172 out of 1260 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sanai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was Great, one of the best so far. Staff were excellent and accommodating. Parking was good. Good area. Room was clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast, the room was nice and clean and it’s close to the airport
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was down but they gave me a free night at the Hyatt for anytime. Staff was nice. The bathroom had a hair I saw on the wall which disgust me but it was nothin to wipe off but still should’ve already been cleaned. Also saw a piece of hair on one of the small towels. Other than that room was nice and clean felt comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so spacious ! The staff is very nice ! I was told about a review about their elevators being down , and the crew was still there working on them late when we arrived . But to accommodate us the check in clerk got us moved to a lower floor that was very thoughtful.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Daniela

Liked: Staff & service
Si
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location clean rooms friendly staff breakfast was good. The only negative thing was only one elevator was working which made getting to our room difficult
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Jonathan

Disliked: Amenities, property conditions & facilities
All elevators were broken, rooms looked like they were mid-repair with chipped paint, exposed wood. The mattresses were too small for the bed slats, which left rusty slats exposed at ankle level. I cut my arm on one of them and repeatedly knocked into them with my feet.
Sharp rusted metal slats protruding from under the bed. The mattress is intended to sit within these, but the mattress is too small, leaving three of these sharp rusty hooks at ankle height on either side of the bed.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
Facility was gross, stains everywhere, cracks in windows, the elevator was broken the entire stay. Would not recommend.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Caitlin

Disliked: Cleanliness
There was a cockroach in the room. The man came up quickly and removed it. It seemed he had done this before and didn’t seem surprised. They were at capacity and front desk told me we couldn’t move our rooms and didn’t seem surprised or offer any accommodations. The elevator was also broken which made lugging our bags up and down the stairs. Other than that the staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good. Breakfast was ok. Newly renovated but could have done a much better job.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was not great overall. The elevator was not working, which made it a hassle having to go up to the third floor several times. On top of that, the key card gave me issues and did not work twice during my stay. The breakfast was good, and there was an ample amount of parking available, which were definite positives. However, due to the inconveniences, I would not stay here again.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Lloyd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice, but during my stay there was a major issue. The elevator was not working and apparently all the rooms on the low floors were taken. Which left me no choice but to search for another reservation at a different hotel or take the stairs. I thought it would be fine, but after the second time walking to the 5th floor, it got old.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We reserved a room with two queen beds and a fold out couch with a microwave. Upon check in I was told the room I had booked wasn’t available. So they gave us a two full bed with fold out couch and no microwave. We had six people in our room and were only provided three towels and three washcloths. When my boyfriend went to ask the front desk for more we were told that the ground desk reception just put them in the dryer and to come back in 30 mins…it was already 10pm… to beat it all the elevators didn’t work while we were there and they put us on the fifth floor. We were told we could go somewhere else or they’d give me points for another stay…we couldn’t go somewhere else because it was time for bed and we had been at an amusement park all day. So we took the room and lugged our bags up five flights of stairs. The staff was friendly in all this mess and they did have a decent free breakfast. The room was clean, but had they emailed me about the elevators prior I would’ve tried to find somewhere else to stay.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, safe, and accessible place to rest; the breakfast meets the standards.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 1 night in Apr 2026
Verified

6/10 Okay

M Susan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean and the staff was friendly. There was on site free parking that was convenient to the entrances. The biggest problem was the elevator was down and our room was on the 5th floor. As a consolation, the front desk attendant was going to enroll us in the Hyatt rewards program and we would receive 5,000 points. This was enough to receive 1 free night at a Hyatt. I have yet to receive any email informing me that I have been enrolled in the Hyatt rewards program.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Sheila

Liked: Cleanliness
Things were fine until a ghost or spirit came into the room Room #210. I would have reported it but we left in the middle of the night. I never would have believed it if my eyes were not wide open. It lifted the covers and pushed me. I was in the bed closet to the window. Bizarre is putting it mildly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Good breakfast
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Property conditions & facilities
The day of my arrival, I called several times to see if I could get an early check-in, the last time I spoke with someone, the person ask if I had gotten an email letting me know that the elevator isn’t working. I hadn’t checked my email at that point so I couldn’t confirm. She told me that they were giving 5,0000 point = 1 night stay for the inconvenience. When I go to check-in, I was then told that I could’ve cancelled for free. I was not given that option on the phone and could have booked somewhere else, closer to where I was staying. Overall, the staff was good, friendly and accommodating, The room was also nice, but I would probably not book here again.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Elevator was broken
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Devon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator was broken, my child was using a knee scooter for a sprained ankle so this was a definite pain. I can't imagine those is who needed with wheelchair users. The water in the shower ran hot to cold, it was opposite. 3 towels in out 6 person room. Staff was nice, but it seemed under staffed for the evenings and checkout morning. Breakfast was meh one day, better the next. Space was lacking in the breakfast lobby area = crowded and often ran out of items.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Kolmonique

Liked: Staff & service
Too many inconveniences. This is a renovated property!! The elevators were out of order, the breakfast was okay. Housekeeping “replaced towels” with not even a full set, we waited over an hr to get the light bulb changed in the bathroom. One “clean” towel we received was full of hair. They did offer free water due to the elevators being down though 🙂
Stayed 3 nights in Apr 2026