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Quality Suites Pineville - Charlotte

2.5 star property

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Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Indoor pool
Fridge, microwave, coffee/tea maker, paper towels
Lobby sitting area
Desk, laptop workspace, blackout curtains, iron/ironing board

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪6 min walk‬
  • Carowinds Theme Park
    ‪7 min drive‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

8.2 out of 10
Very good
(52 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

8.6 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Pineville - Ballantyne Area

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1003)
The price is €106
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Comfort Suites Pineville - Ballantyne Area

About this property

Quality Suites Pineville - Charlotte

Hotel in Pineville with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Suites Pineville - Charlotte. During your stay, you're just a quick walk from Little Sugar Creek Greenway. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Carowinds Theme Park and 10 minutes from Charlotte Premium Outlets
Quality Suites Pineville - Charlotte offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Suites Pineville - Charlotte also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Pineville hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1009 reviews
Rating 8 - Good. 256 out of 1009 reviews
Rating 6 - Okay. 123 out of 1009 reviews
Rating 4 - Poor. 61 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family and small children
Will probably look at other hotelsnin area. For price this one a little ran down, ac unit in room sucked...nearly at 60 barely cools.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch out for bedbugs!!

The pictures do not match the description of this location. My son slept on the pull out sofa bed the first night and woke up with 12 insect bites on one hand and 5 on the other. Later in the day we realized they had to be bed bug bites as 8 of them were in a straight line going up his hand and wrist. He was miserable all day. We packed everything up and checked out. I explained our issue with the owner and he, of course, argued with me that it was not bed bugs. Hotels.com further communicated with staff requesting a refund and no refund was issued. I then had to locate another hotel to complete our spring break vacation and pay for lodging a second time. Thankful he was the only one affected and we are not dealing with an infestation but very disappointed to say the least!
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia, Pawtucket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!! Great location and property for families.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamauria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Dr. Kebulon

Travelled with family and small children
Disliked: Staff & service, amenities
The property is nice on the outside and the lobby is modern and up to date. The lobby restrooms were blocked off so you couldn't use them. The next morning, I informed the lady at the front desk about the issue in my room and she wasn't very friendly. In the first room, the handle on the shower was broken and not working properly. That afternoon upon returning to the property, the next room I was moved to, water was leaking from behind the counter in the bathroom. I didn't even bother to tell the front desk because of how I was treated the day before. The day of checkout, we were getting our things together, it was 11 o'clock on the dot and the housekeeper was knocking on the door. I answered and she stated that checkout was at 11am and I told her that we were getting ready to leave, as it was only 11am at that time. Immediately after that the phone ranged and it was front desk saying the same thing. I informed her that we were about to walk out of the room. I don't think that I will EVER stay at that property again. I have never been hounded and forced to leave because it was 11am on the dot. I could understand if they were to be sold out on a sunday night, but it was Easter sunday and the parking lot wasn't full on either night. I don't know what the urgency was but it was very upsetting and the experience was not a great one!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Liked: Staff & service
The smell of smoke was very strong in our room.
Stayed 1 night in Apr 2025

6/10 Okay

Earma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Venues

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Mar 2025

2/10 Terrible

Whitney

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Jasmine

Travelled with family
The bathroom was not very clean. I noticed our room door had a slight crack at the top like it was off track. Not only was our door like that, several on the second floor are like that. The pool was water was cloudy and there was a few people with children that allowed the children to run up and down the hall until 2:30AM.
Stayed 1 night in Mar 2025

8/10 Good

Theresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms
Stayed 3 nights in Mar 2025

6/10 Okay

Lashonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who was there when we checked out was most helpful I think her name was lillian
Stayed 2 nights in Mar 2025

8/10 Good

David, Columbia

Travelled with family
Liked: Cleanliness, staff & service
Sam at the desk was extremely kind and helpful as the other staff was nice too. We didn't require much and didn't have anymore interaction other than check in and check out. But the place is clean but a bit dated somewhat. Bed was comfy and we slept well. No loud neighbors. I can't say it was a bad stay at all. Just would've spent about $50 more for something with a little fancier name brand since we don't travel much and were in town for one night for a baseball tournament. Only thing after reading reviews had me nervous to park in the parking lot because I've had a few cars broken in so I wish there was a way to alleviate that concern. We just parked right up front in the "special" parking and hoped no one had a problem with it.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trio

Went for Competition across boarder in SC. The location was great and the room was clean and organized. My only reco.endation would be to have more towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jetzabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

6/10 Okay

Abigail

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I didn't like how the women working the Continental breakfast area started at you while you were getting food and eating. It was very strange. We actually ended up not eating because of it. So if that was the goal it definitely worked
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jasmin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kenjtae Jneema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I took the kids on weekend getaway and this a wonderful option. Indoor pool and breakfast and the room was roomy the kids loved the living room portion they got to hang out without mommy like big girls
Stayed 1 night in Mar 2025