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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(59 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Reviews

Sleep Inn & Suites at Concord Mills Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 1041 reviews
Rating 8 - Good. 242 out of 1041 reviews
Rating 6 - Okay. 153 out of 1041 reviews
Rating 4 - Poor. 79 out of 1041 reviews
Rating 2 - Terrible. 102 out of 1041 reviews

Reviews

10/10 Excellent

Jackie J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room, very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great inexpensive place
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Stayed 1 night in Jul 2025

10/10 Excellent

Hanah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently Long stay, gave us a very quiet and enjoyable getaway.
Stayed 3 nights in Jul 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice clean hotel
Stayed 1 night in Jul 2025

6/10 Okay

XAVIER

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kiasi

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nic

Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Travelled with family, Travelled with group
Disliked: Staff & service
The staff was nice but not very professional or knowledgeable in what they were doing. The exterior was okay. But the entire hotel had a weird smell from cleaning supplies I assume. Everything could have been cleaner overall. As a mom there with a friend and my children I didn’t exactly feel safe. There is a severe lack of parking. They keep the door to the pool door propped open which is a huge safety concern. Overall it just wasn’t the best experience.
Stayed 1 night in Jul 2025

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issues with breakfast beverage not tasting fresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

4/10 Poor

Shandra

This review is for Expedia. I reserved a room with 2 full beds and a sofa bed through Expedia. I get to the hotel and there is no mattress in the sofa bed I was told they no longer advertise sofa bed and that you were false advertising a sofa bed. I spoke to an Expedia agent, through chat, and was told I would receive an emial about compensating me for this issue. I have not received the email.
Stayed 1 night in Jul 2025

10/10 Excellent

A Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel for the price, so value was great. Upgraded bath and facility but the bathroom is very small. Has everything you need and is neat and clean but not much space. Overall, a good experience and close to lots of activities. Shopping, dining, Great Wolf Lodge, highway access, etc.
Stayed 1 night in Jul 2025

8/10 Good

VICTORIA

Stayed 1 night in Jul 2025

10/10 Excellent

Jamil

Stayed 1 night in Jul 2025

2/10 Terrible

Helena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service ( changing the bed, towels, etc. ) were only done 2X a week. Any hotel I’ve ever stayed in came with daily service. The air conditioning was very loud. The outside of the air conditioning unit was dirty. The back of the tv remote was missing and there was tape holding the batteries in. The size of the bathroom was very small. I would NEVER stay there again.
Stayed 6 nights in Jul 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay. I booked an accessable room and the shower was a roll-in with grab bars and hand-held shower. Upon entrance to the lobby, there was a noticeable odor of marijuana but there was no odor in the room and it was gone in the morning at check out.
Stayed 1 night in Jul 2025

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was devastating surprised with the smelly sour order from hallway to suite. The elevator was not swept where debris was on the floor and it smelled like vomit. The lobby were not well lit which it smellem
Stayed 1 night in Jul 2025

8/10 Good

alan

Travelled with group
Liked: Cleanliness, staff & service
Over night stay a nice choice
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kanisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only did we not get the room we booked, there was mold in the bathroom and around the sink. When we checked out (20 minutes after checking in) was told there was nothing they could do.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodney

Stayed 1 night in Jul 2025