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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

Enjoy a view of the surrounding area from the large window in this hotel room, which features a comfortable bed with a stylish headboard.
Prepare simple meals and beverages in this kitchenette, equipped with a microwave, coffee maker, and refrigerator.
Snowfall Suites offers a serene setting amidst a beautifully landscaped lawn with trees and shrubs.
Enjoy a wide selection of breakfast options at our buffet, featuring oatmeal, honey, and yogurts.
Relax in style with a central table and four comfortable armchairs.

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
12325 Johnston Rd, Charlotte, NC, 28277
  • Quail Hollow Club
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪11 min drive‬
  • SouthPark Mall
    ‪15 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Double Bed

  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Enjoy meals in this inviting dining area with a central table and comfortable seating for four.

Hampton Inn & Suites Charlotte/Ballantyne

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (785)
The price is €107
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Hampton Inn & Suites Charlotte/Ballantyne

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites by Marriott Charlotte Ballantyne. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Carolina Place and 10 minutes from Quail Hollow Club
SpringHill Suites by Marriott Charlotte Ballantyne offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 3392 square feet (315 square metres) and includes conference space. SpringHill Suites by Marriott Charlotte Ballantyne also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Charlotte hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 965 reviews
Rating 8 - Good. 227 out of 965 reviews
Rating 6 - Okay. 60 out of 965 reviews
Rating 4 - Poor. 38 out of 965 reviews
Rating 2 - Terrible. 23 out of 965 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

demien

Stayed 1 night in Apr 2025

10/10 Excellent

Daryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vernese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

jasmine

Stayed 2 nights in Apr 2025

4/10 Poor

Kendra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was an
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice stay

Great stay at this hotel. In a very nice and safe area. Hotel appears newer but it is also dated (could be this brand of Marriott). Great, friendly staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in nice area
Stayed 2 nights in Apr 2025

10/10 Excellent

Ladaeasia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and quiet and out the way
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2025

6/10 Okay

Virginia

Stayed 1 night in Apr 2025

8/10 Good

Maricel, Astoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good stay option in the Charlotte area. The rooms are well appointed and roomy enough for 3 kids and 2 Adults. I liked that the toilet and shower were a split set up. Would stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Lisa Cofield

Travelled with family
Liked: Cleanliness, amenities
Proximity
Stayed 1 night in Mar 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower concerns.

The shower tub needs a mat. It is very very slick. I also fell. Very dangerous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie, High Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property but those children needed better chaperoning.
Stayed 2 nights in Apr 2025

8/10 Good

Tacquetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
aamazing
Stayed 2 nights in Mar 2025

6/10 Okay

Brooke

Liked: Cleanliness, staff & service
It was ok, just a lot of people and breakfast doesn’t open until 7. I had to be somewhere that morning for work at 7 so I was unable to eat breakfast at the hotel.
Stayed 1 night in Apr 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Rooms are clean and updated. Beds are very comfortable. It was quiet in the room even though the hotel was bustling with families and kids in town for a baseball tournament. My only gripes are that: (1) the room was a little narrower than most suites I've stayed in--it felt a little cramped; and (2) the breakfast was a little more limited in options than the standard hotel breakfast
Stayed 1 night in Apr 2025

8/10 Good

Marlo

Liked: Cleanliness, property conditions & facilities
The property was excellent, but it always takes them too long to return your deposit money. Quick to take, slow to return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the surrounding area
Stayed 1 night in Mar 2025

4/10 Poor

Ty, Hixson

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we were unpacked and ready to sleep, we noticed that the a/c would not turn on at all. Contacted the front desk and they sent a gentleman to our room to look at it and he couldn’t communicate in English. The a/c never did fixed. Uncomfortable night.
Stayed 1 night in Mar 2025

10/10 Excellent

Anish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025