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The Duke Mansion

4.0 star property

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Photo gallery for The Duke Mansion

Banquet hall
Interior
Courtyard
Lobby
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
400 Hermitage Road, Charlotte, NC, 28207
  • Place, Levine Children's Hospital
    ‪12 min walk‬
  • Place, Carolinas Medical Center
    ‪14 min walk‬
  • Place, Spectrum Center
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Private Bathroom

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Private Bathroom

Premium Room, 1 King Bed, Private Bathroom | 1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Private Bathroom

10.0 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Private Bathroom

Luxury Room, 1 Bedroom, Private Bathroom | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Room, 1 Bedroom, Private Bathroom

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

The Duke Mansion

Victorian bed & breakfast with free breakfast and fitness centre
This bed & breakfast features a fitness centre, a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
The Duke Mansion offers 20 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Fridges and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the bed & breakfast include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Duke Mansion gets high marks from our customers. During your stay, you're just a quick walk from Theatre Charlotte. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Spectrum Center and a few minutes from Bank of America Stadium
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a library, and a terrace are also featured at the business-friendly The Duke Mansion. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Charlotte bed & breakfast.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Playground

Family friendly

  • Cot (surcharge)
  • High chair
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Duke Mansion
Duke Mansion B&B
Duke Mansion B&B Charlotte
Duke Mansion Charlotte
Duke Mansion Hotel Charlotte
The Duke Mansion Charlotte
The Duke Mansion Bed & breakfast
The Duke Mansion Bed & breakfast Charlotte

The Duke Mansion Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 369 out of 455 reviews
Rating 8 - Good. 69 out of 455 reviews
Rating 6 - Okay. 9 out of 455 reviews
Rating 4 - Poor. 3 out of 455 reviews
Rating 2 - Terrible. 5 out of 455 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great experience. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and the service was excellent! There was someone there to take care of everything you need! It was also very clean!
Stayed 4 nights in Jul 2025

10/10 Excellent

DENISE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, from now on we will only stay here when visiting Charlotte.
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
As I learned during my stay, The Duke Mansion's primary focus is events; individual guests are secondary. There is no real space outside of your bedroom for your use -- no restaurant, no kiosk, no sitting areas. There is one 'refreshment area', consisting of a water dispenser, Keurig machine, and sofa/chair. This area could also be used by event attendees, so frankly, it was hard not to feel like an intruder most of the time. While the exterior of the inn may warrant it's historical designation, there's nothing I could see about the interior that meets the standard. It's been repurposed so often (e.g. condos), that anything of interest seems lost. In 1915 when the mansion was built, my room would have been given to the companion or the bachelor. It was dingy, had a fraying carpet, some stains, older, worn furniture for atmosphere, and a Hilton-like bathroom. I saw inside some other rooms that looked better so spending more $$$$ may lead to nicer furnishings. To glam up the experience, the bed & bedding were very comfortable, as were the robe and towels. Breakfast was also very good, but not surprisingly (at this point) served in what appeared to be another meeting room. The staff was very friendly but charged the wrong rate, which took 2 days to resolve. The "fitness studio" seemed like a converted storage room and smelled. Overall, a disappointing experience. Be sure to read the FAQs but still take some of it with a grain of salt. I'll conclude by adding "poor WIFI".
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have you ever stayed someplace that you loved so much you wanted to keep it a secret so it wasn’t booked up the next time? That is the Duke Mansion. Everything is beyond wonderful. The staff, the rooms, the grounds, breakfast is incredible! Go stay. You will love it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jocelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy, clean. Excellent staff. Very warm southern hospitality. Would go back. We would have appreciated a small fridge in the room.
Stayed 3 nights in Jul 2025

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained hotel, rooms were spacious and and very nice!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Beautiful building and gardens. The room and hallways weren’t completely cool which is difficult in the summer. Bathroom was huge and the shower was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Loved the area it is located at. Safe and private. Beautiful grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

JD

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Lajla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Staley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Raven

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I booked the room as a gift to my parents and paid online. The front desk staff advised me of different information regarding payment. Initially I was told they would use the card on file but when my parents arrived they asked them to pay. I called to question this and was advised they needed a physical card or for me to fill out an authorization form to use the card on file. I was told it would be sent via email. I never received the form via email which resulted in me having to drive to the hotel to process my payment. Once there, the inconsistencies and inconveniences experienced were dismissed. Additionally, my parents had to change rooms during their stay due to the sheets being dirty and the shower leaking. I was very disappointed as I had anticipated a much better experience for them. I also never received the receipt for the stay even after verifying the email it should be sent to upon checkout. I will not go back or recommend anyone to stay here.
Stayed 1 night in May 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars!!!!!

The Duke Mansion was fantastic! Such great hospitality …. Great location…. Great room! The breakfast was phenomenal ! We got the Bananas foster French toast ….. it was out of this world. I highly recommend . If we ever go to Charlotte again this will be where we stay. Southern hospitality at its finest . It was in a nice quiet location and beautiful grounds!
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special Experience

Such a relaxing, beautiful respite! My husband and I just wanted a night away from routine and to attend a concert in Charlotte Here we found exactly what we needed - quiet, beautiful, historic, comfort After arriving, we walked the property and enjoyed the beautiful gardens then walked to an Italian restaurant for dinner and subsequently called an Uber to our concert for little money and in we partook of breakfast offered free at the property in the morning which was a hot full breakfast with table service We only stayed one night but look forward to returning - it was much more special than any ordinary hotel and less money than many of them downtown Thank you to all who make it special
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

vincenzo, RALEIGH

Liked: Cleanliness, staff & service
All of it
Stayed 1 night in Mar 2025