Tru By Hilton Concord Charlotte

Property class: 2.5

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Photo gallery for Tru By Hilton Concord Charlotte

An outdoor seating area with a fire pit, cushioned seating, and string lights.
A modern restaurant with a central seating area, multiple tables, and hanging pendant lights.
A hotel with a modern design, featuring a covered entrance, multiple floors, and a parking lot.
A swimming pool with lounge chairs and tables, surrounded by a fence and a pergola.
A modern grocery store with wooden shelves, refrigerated sections, and hanging pendant lights.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
5355 John Q. Hammons Drive, Concord, NC, 28027
  • Place, Hendrick Motorsports Complex
    ‪16 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪20 min walk‬
  • Place, Concord Mills
    ‪2 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪7 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

2 Queen Beds W/Walk In Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 King Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Tru By Hilton Concord Charlotte

Along with a 24-hour fitness centre, this hotel has a seasonal outdoor pool and free breakfast. Free WiFi in public areas and free self parking are also provided.
This Concord hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Tru By Hilton Concord Charlotte, you're just a quick walk from Rocky River Golf Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
Tru By Hilton Concord Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. Self parking is free.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Business services

  • Meeting rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Tru By Hilton Concord Charlotte Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 217 out of 258 reviews
Rating 8 - Good. 34 out of 258 reviews
Rating 6 - Okay. 7 out of 258 reviews
Rating 4 - Poor. 0 out of 258 reviews
Rating 2 - Terrible. 0 out of 258 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! So many amenities and everything so clean and fresh. Would definitely stay there again !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ample parking and wonderful breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tawanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel in general was clean and made me comfortable which is usually hard for me in hotels. The staff were friendly and helpful and I would stay there again for sure.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property to stay at, staff was so pleasant and always helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
The best breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds. Staff was very nice and helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was very friendly and extremely helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel when staying in Charlotte! Very accommodating staff, clean and great breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the racetrack vicinity. Staff was friendly and accommodating. Lots of restaurants close by.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Loved it was a great stay great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lesa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganga was wonderful as were all the ladies at the desk! Very clean , we felt very safe. Loved the large dining area. Definitely will stay again if ever in Concord again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Great Staff shall book again 5 stars plus across the board!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chonshida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and large rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed! Very clean and new.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh facility. Great breakfast, friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tahjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Tru Concord was exceptional. The staff was lovely from check-in to check-out, and I was thoroughly impressed by the cleanliness of the property. I would absolutely stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities
Clean room, very nice staff, great breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rahshanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!! The staff provided top tier service!!! Even during breakfast with a busy crowd on Mother’s Day weekend they kept the area clean and stocked! I will definitely stay here every time I’m in the area!
Stayed 1 night in May 2026
Verified review

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel and the staff was excellent. Everyone was friendly and nice.
Stayed 2 nights in Mar 2026