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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Exterior
Lobby sitting area
Terrace/patio
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪9 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪2 min drive‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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Property amenity
Comfort Suites Gastonia - Charlotte
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,002 reviews
The price is €78
includes taxes & fees
17 Jan - 18 Jan
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Hotel with free breakfast, near Eastridge Mall
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Change of towels is available on request
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Eastridge Mall and a 4-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 651 reviews
Rating 8 - Good. 108 out of 651 reviews
Rating 6 - Okay. 54 out of 651 reviews
Rating 4 - Poor. 22 out of 651 reviews
Rating 2 - Terrible. 27 out of 651 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rozanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice bed. Excellent breakfast and the coffee was great. I would love to return. Staff gets high marks for friendliness and helpfulness.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Rooms Staff was great and lots of dinning options
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Charles

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Dirty floor: Floor in room was extremely dirty. We had a 2 night reservation. They washed the floor when we left and it was greatly improved and acceptable. Another cleaning would still be useful. Noise in room: Unfortunately there was a lot of movement in the room above ours and it transferred to our room. Noise at breakfast: It is totally unnecessary to have an unintelligible tv noise as background which was the case one morning. The 2nd morning the sound was off and it was a pleasant relief. Staff: 2 great people. 1 who should not be in the hospitality business. We had stayed at this motel previously and did not have these issues.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

Electa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Electa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was friendly
Stayed 1 night in Oct 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room is tiny and housekeeping is every other day. Breakfast is extremely limited, don’t expect much. Front desk is also very brief with their interaction. We needed more soap as there was none in the room and instead of having someone fill it, the lady just handed me a tube and told me to put it in the shower container myself.
Stayed 3 nights in Oct 2025

8/10 Good

Ann

Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service outstanding. Room very clean. Bed slept really well. Pet friendly. Just no microwave.
Stayed 1 night in Oct 2025

10/10 Excellent

Latrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, amenities
The breakfast attendant didn’t seem to care the the food trays and fork holders were empty at 8:15 during the middle of the breakfast time. The check in staff was very polite and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff have been very kind and welcoming and the property is clean and comfortable.
Stayed 13 nights in Sep 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maurissia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The rooms were very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the service to the room was amazing. Nothing to complain about.
Stayed 1 night in Sep 2025

10/10 Excellent

Freddie

Stayed 1 night in Sep 2025

10/10 Excellent

Nikebra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was amazin44
Stayed 2 nights in Sep 2025

4/10 Poor

Jayne

Disliked: Cleanliness, property conditions & facilities
The soap dispensers in the rooms had to be squeezed to get soap. That is a filthy wsy to get soap. When someone poops, they have ecoli on their hands. Having to touch the soap dispenser with poop on your hands would transmit ecoli. Ecoli has made people very sick and has killed people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynndie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. There were so many people there this weekend but they managed everything perfectly. Very pleased. My kids loved the pool and we had a wonderful time.
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen J, Lowell

Travelled with family
Liked: Amenities
Clean room and friendly staff.
Stayed 8 nights in Jul 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, restful environment
Stayed 1 night in Jul 2025