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Chattanooga Heritage Inn

2.5 star property

Choose dates to view prices

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Amazon.com Fulfillment Center
    ‪2 min drive‬
  • Hamilton Place Mall
    ‪4 min drive‬
  • Tennessee Valley Railroad Museum
    ‪10 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

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Experience the comfort of this hotel, featuring a flat roof and spacious balconies.

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3.8 out of 5, Good, (1001)
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About this property

Chattanooga Heritage Inn

Hotel in Chattanooga with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features a restaurant, a coffee shop/cafe and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Heritage Inn. During your stay, you're just a quick walk from Silverdale Confederate Cemetery. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes archery
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Silverdale Confederate Cemetery and a 4-minute drive from Hamilton Place Mall
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Best Western Heritage Inn. Self parking is free.

This Chattanooga hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 4:00 AM to 1:00 PM.
City Cafe – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 01453071
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Chattanooga Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 233 reviews
Rating 8 - Good. 62 out of 233 reviews
Rating 6 - Okay. 38 out of 233 reviews
Rating 4 - Poor. 13 out of 233 reviews
Rating 2 - Terrible. 21 out of 233 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stanley

Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

reda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had 2 queen bedroom. 1 bed had bad bugs and suspicious stains on it. The other one was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Molly

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed price and clean room.Needs help with better WI-FI
Stayed 4 nights in Apr 2025

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Derrick

Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up!

A place to sleep on a trip home. Easy friendly check in. Affordable cost. Older motel but well kept. Comfy bed. Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julio

Stayed 3 nights in Apr 2025

10/10 Excellent

Lillie

Stayed 1 night in Apr 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

It was amazing staff and very helpful. The jacuzzi tub was super nice and relaxing
Stayed 2 nights in Apr 2025

8/10 Good

Ashlen

Stayed 1 night in Mar 2025

4/10 Poor

Beverly, Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights. Toilet stopped up both days. No free breakfast that BW is known for. Parking was not near our room although we requested a handicap room. Ice machine was broken. Not our good experience we are used to with BW!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

pawel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great house , very well maintained. Kids had blest in heated pool. Definitely will comeback
Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Travelled with partner
As expected for the price. Older hotel, but clean and a comfortable bed. The City Cafe in the hotel was delicious!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Travelled with family
We were on our way from Mi to Florida and needed a place to sleep… we weren’t even 8hours in the room. For the price it did its job. Also, I’d stay there again if we were to road trip again.
Stayed 1 night in Mar 2025

10/10 Excellent

Davin

Stayed 1 night in Mar 2025

10/10 Excellent

Whytock C

Stayed 1 night in Mar 2025