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Hilton Garden Inn Chattanooga Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Chattanooga Downtown

Exterior
Indoor pool
Exterior
Deluxe Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down duvets, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Parking available

Explore the area

Map
311 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪5 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪16 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Chattanooga Downtown

Riverwalk hotel with 2 restaurants and free local area shuttle
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 36-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Chattanooga Downtown. During your stay, you're just a quick walk from Tennessee Aquarium. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Enjoy southern cuisine while dining at Seasons Local Fare
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Tennessee Aquarium and 15 minutes on foot from Chattanooga Convention Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Chattanooga Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2522 square feet (227 square metres) and includes conference space. The business-friendly Hilton Garden Inn Chattanooga Downtown also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. A free area shuttle within .05 mi is available. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 9:00 AM to 11 AM.
Seasons Local Fare – This restaurant specialises in southern cuisine and only serves dinner.
Pavilion Lounge – On-site lobby lounge. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 0.05 mi
  • Uncovered parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 9:00 AM to 11 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pavilion Lounge
  • Seasons Local Fare

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,522 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Uncovered self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Hilton Garden Inn Chattanooga Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 942 reviews
Rating 8 - Good. 280 out of 942 reviews
Rating 6 - Okay. 105 out of 942 reviews
Rating 4 - Poor. 53 out of 942 reviews
Rating 2 - Terrible. 30 out of 942 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

lucy

Liked: Cleanliness
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No problem here.

Great location, great staff, very clean.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could be the nicest people I've ever dealt with while staying somewhere overnight.
Stayed 1 night in Feb 2025

10/10 Excellent

osshae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💕💕
Stayed 1 night in Feb 2025

10/10 Excellent

Robbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with family and small children
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive at the bar. Everything else was fine.
Stayed 1 night in Feb 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Balcony room was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was very nice, the room was comfortable and very clean. The staff was so nice and helpful, especially the lady that ran the breakfast area, I wish I’d gotten her name because she was so sweet and helpful. The breakfast was good, offered a good assortment of breakfast items. I picked the hotel due to its proximity to the aquarium and couldn’t be happier. Just a quick walk up the street so we didn’t have to worry about parking. Overall we really enjoyed our stay here and will stay here again if ever in the area again. Oh and if you like to try different foods, there is a great place called Little Venezuela Restaurant just a few blocks away that’s delicious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, beautifully decorated for the Christmas sea

Everything was great! Chip was outstanding!
Stayed 1 night in Dec 2024

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our son is getting married in Chattanooga next fall. His fiancé just recently moved to there, and even though they plan to live in the area almost all of the guests will be coming from out of town. Since we are looking for a hotel (or two) where we can set up a wedding block for out of town guests we decided to stay at HGI on our last visit. The hotel is very nice. The staff was friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in downtown, rooms and service was great.
Stayed 2 nights in Dec 2024

4/10 Poor

Shane

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Will not be returning

The bed was hard as a rock. I was there for three days in room. Service never came in and the pool had something floating on top of the water that was disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

We only stayed for one night & it was wonderful. The only complaints is there could’ve been more towels. We only had 2. The pillows could be a little better, I always bring my own but my husband doesn’t. & we the floor we was on smelled a little like weed. Then it went Away & then we could smell it again around 4AM. Which is not the hotels fault. Other than that it was perfect. Perfect walking distance to everything & anything. Very clean. Breakfast was so good!
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miriam, WEST BABYLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a few days to relax and recharge. The cleanliness was one of the first things I noticed when I arrived. I always appreciate an immaculate and welcoming hotel entrance. My check-in was fast and very friendly. My room was perfect for me, as I was alone. I would stay here again with no hesitation. My stay was great overall, and Chattanooga was precisely what I needed for the week.

10/10 Excellent

ANISHA

Na
Stayed 2 nights in Nov 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Staff & service, amenities, property conditions & facilities
Excellent hot breakfast
Stayed 2 nights in Oct 2024

8/10 Good

Miranda, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a perfect location. You can easily walk to high point, the Aquarium, and cardboard hill. The downtown area seems to have gone down hill a little since the last time we visited approximately 6 years ago. The hotel staff at the property were all great. We were promptly greeted upon arrival by a super helpful and friendly front desk attendant. The breakfast was great and the server was friendly and attentive to everyone. We had a great stay. My only negative is that we booked this as a fall break trip with our kids. The picture of indoor pool was a big factor that made me book this hotel over other, more affordable properties. The “pool” appears MUCH larger than reality. I expected it to be a little smaller, but this pool was at capacity with 2 teens, 2 kids, and 3 adults. It was about the size of two hot tubs put together.
Stayed 2 nights in Oct 2024

10/10 Excellent

Whitney

Stayed 1 night in Oct 2024