See all properties

Quality Inn & Suites Chattanooga West near Lookout Mountain

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Chattanooga West near Lookout Mountain

Front of property
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View in a map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Raccoon Mountain Caverns
    ‪5 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Clarion Inn near Lookout Mountain

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,003 reviews
The price is €67
includes taxes & fees
21 Sept - 22 Sept
Clarion Inn near Lookout Mountain

About this property

Quality Inn & Suites Chattanooga West near Lookout Mountain

Hotel connected to a shopping centre in Chattanooga with free breakfast
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Chattanooga West near Lookout Mountain offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they enjoy the overall property condition at Quality Inn & Suites Chattanooga West near Lookout Mountain. During your stay, you'll be connected to a shopping centre and close to Ruby Falls. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Just a 4-minute drive from Ruby Falls and 7 minutes from Chattanooga Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Chattanooga West near Lookout Mountain. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Chattanooga West near Lookout Mountain Reviews

Reviews

6.6
Rating 10 - Excellent. 200 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 219 out of 1001 reviews
Rating 4 - Poor. 142 out of 1001 reviews
Rating 2 - Terrible. 161 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Carman

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness
Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Travelled with partner
Disliked: Property conditions & facilities
You get what you pay for! It was fine, but it was almost comical how many things were just not right! Remote was taped together, the pillows on the king size bed were the size of couch throw pillows, the shower curtain had a hole in the middle of it, and the mini fridge made a constant tapping noise! The room didn't smell bad and was clean, just a bit worn to say the least!
Stayed 1 night in May 2025

8/10 Good

Tammie

It was good
Stayed 1 night in May 2025

2/10 Terrible

Ginger

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was rude because I had booked thru Expedia for better price. Outside building has had face lift but once you walk thru the doors…nasty, nasty, nasty. I can’t even phantom how bad this place is. Our room literally had rotten wholes in the wall all around the ac unit. The ceiling above ac unit was falling down. The window was broken and wouldn’t open. The window was so nasty you could barely see out it. The ceiling was cracked broken and they had tried to patch. The elevator nasty nasty. The carpet in the halls were disgusting so nasty and worn they were just tearing away like a wore out sweater would. I can honestly say I’ve never seen anything like it in my life for a hotel service and I hope I never have to experience it again. We should have left but was just to tired after our drive. Next time I will leave and will be more cautious how I book a stay.
Stayed 1 night in May 2025

10/10 Excellent

Charlsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area with lots of restaurant options.
Stayed 1 night in May 2025

2/10 Terrible

Marcie, McKenzie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was not good. Our shower head was broken. The toilet never stopped running. There were insects in our room. The dumpster doors banged all night. It felt uncared for. Never staying at a Quality Inn ever again.
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, quiet and had the amenities I required. The staff was courteous and helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

khyati

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty smelly We did not even take shower at this horrible place We went late nigh by the time my kid was asleep so we did not change But very disappointed..
Stayed 1 night in May 2025

8/10 Good

Ceth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price is great , you even get some breakfast Have stayed here 3 times now as we pass through. Will stay again in the future
Stayed 1 night in May 2025

6/10 Okay

Jorge

Travelled with family and small children
Liked: Staff & service
Need to remodel tvs areold the places are worn out
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Stayed 2 nights in Apr 2025

2/10 Terrible

Christie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nothing like it was pictured . Nasty and the pool was so gross
Stayed 1 night in Apr 2025

10/10 Excellent

carmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but quaint. The hotel is huge. The staff was very polite.
Stayed 1 night in Apr 2025

2/10 Terrible

Larka

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for the pool and both days it was mentioned the pool was too cold to even put your feet in. The ladies stated we turned the temperature up but something had to be not working correctly. Also, the hotel was very dusty and dirty. I am at an Urgent Care right now with my son having a diagnosed sinus infection.
Stayed 2 nights in Apr 2025

2/10 Terrible

Alejandro

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good
Stayed 2 nights in Dec 2024

10/10 Excellent

CHRISSI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Friendly. Very comfortable bed and clean bathroom.
Stayed 1 night in Mar 2025

6/10 Okay

Catherine

Stayed 1 night in Mar 2025

6/10 Okay

Catherine

Travelled with family and small children
Disliked: Property conditions & facilities
The faucet handle fell off when we turned on the water, the carpet had many stains, the walls were patched but not painted. Mainly poorly maintained.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

RAQUEL, Miami

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room carpet was worn out, bed sheets had a hole, blanket was torn inside, bathroom door handle was broken, mini fridge was rusted inside and toilet did not flush correctly. Unfortunately the facility is not being well managed. I do not recommend.
Stayed 1 night in Mar 2025

2/10 Terrible

Jasper

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire building was dirty and disgusting!!! Water damage and stains throughout the building and inside the rooms. Very disturbing odor in the room!! Drawers falling apart and leftover bags of chips in them! Foot prints on the walls, stains all over the carpets, and water damage everywhere!! Staff was rude. Floors in the pool area had been painted, and the paint peels off onto your feet. While experience was not pleasant!!
Stayed 2 nights in Mar 2025

4/10 Poor

Angela

Travelled with family and small children
Liked: Staff & service
After leaving a DO NOT DISTURB tag in the door before we left we came back to find a make up bag type item on our vanity that WAS NOT OURS! Full of prescriptions and other items. Took to front desk and nobody had a clue as to who it belonged to. ( name on medication bottles) stating that they had no employees by that name! THEN WHO WAS IN OUR ROOM? Shouldn’t have been ANYBODY as there was a tag on the door knob anyway! Not happy at all about this experience!
Stayed 2 nights in Mar 2025