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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Coffee service
Hallway
Lobby
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2431 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪17 min walk‬
  • Chattanooga Convention Center
    ‪2 min drive‬
  • Ruby Falls
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel with free parking, near Chattanooga Choo Choo
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site. Weekly housekeeping is available.
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. During your stay, you'll be within walking distance of Chattanooga Choo Choo. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Just a 2-minute drive from Chattanooga Choo Choo and a few minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. Self parking is free.

This Chattanooga hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 212 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 218 out of 1001 reviews
Rating 4 - Poor. 152 out of 1001 reviews
Rating 2 - Terrible. 219 out of 1001 reviews

6.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Teri

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Chloe

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Business traveller, Travelled with group
It seems we spent some money updating the outside of the property and none on the inside. Paint peeling off the walls and the bed seems to be 20 plus years old based on how broke down the mattress was. I understand the value side of it as well. Would be nice to update the mattresses.
Stayed 1 night in Feb 2025

10/10 Excellent

avinash

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

8/10 Good

Uneeda

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outlet in the bathroom didn't work and there was a blood stain on the bed. Plus, it's way too expensive for my budget.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kestutis

Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, convenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Good place, be careful with the areas outside.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

H

Stayed 7 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return
Stayed 6 nights in Dec 2024

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, property conditions & facilities
Homeless gather around the hotel and the inside of the rooms are atrocious. You couldn’t pay me to stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly and helpful. Clean rooms and lobby.
Stayed 5 nights in Dec 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 6 nights in Dec 2024

8/10 Good

H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is in walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chatt town

Enjoyed my stay a peaceful getaway . The staff was very friendly and the rooms were clean and comfy.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the staff were kind and helpful. It was very quiet outside and there wasn't much traffic !&
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights. Never got clean towels or bed changed. My daughters room had roaches so she left a day early. Our shower had mold. Furniture was chewed. Ice machine didn’t work. Ac unit didn't work. Motel 6 across the street had a fight where they were threatening to shoot each other outside and one came over to red roof to argue. A drug deal went on in the main hall way. A woman mistook our family as one of her dealers and followed us to our cars. We were supposed to get upgraded bedding and snacks for our booking. We didnt.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jasmine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience

The room provided looked nothing like the pictures on your website. The condition of the room was horrible! Looked as if not only the cleaning people but the owners could care less. The bathroom smelled like sewage. Mildew on the ceiling, carpet dirty, things were broken, stains on the wall that literally looked like old blood, stains on the wall and door in bathroom that looked liked poop, door look broken, lights didn’t work, and sheets on both beds were still dirty. I was so appalled because I got that room to go to the fluffy comic show and hang out afterwards. I ended up just leaving after the show. Money wasted and time wasted. So disappointed.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doctors

In town to go to dyalisis appointments and new doctors. It was close to everywhere and very quiet and peaceful. Would definitely send friends and family there to stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Daveion

Stayed 1 night in Nov 2024

10/10 Excellent

Candace R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

November trip

The place was very conveniently located without being right in the middle of downtown. As usual they allowed our dogs and we enjoyed our stay . I would tell anyone to stay here for a while you can't beat it.
Stayed 1 night in Nov 2024

2/10 Terrible

Sandeep Kumar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of dirty its not cleaned properly,said non smoking rooms but the room they gave are not the same ,once enter full of smoke smell,rest rooms are dirty,water in the tub was not going ,ac was not working properlyand mainly room door lock was not working
Stayed 1 night in Nov 2024

10/10 Excellent

pamela, knoxville

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property could use updating. The whole bedding was dirty and stained. Changed it out to more stained bedding. Mattress was dirty. Walls are peeling. Had to work tv by hand. Floors were dirty. Air conditioner was running without setting. Property smells bad. Room had a bad smell.
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Stayed 2 nights in Nov 2024