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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Premium bedding, desk, iron/ironing board, free WiFi
Hallway
Coffee service
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2431 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪17 min walk‬
  • Chattanooga Convention Center
    ‪2 min drive‬
  • Ruby Falls
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

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About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel with free parking, near Chattanooga Choo Choo
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site. Weekly housekeeping is available.
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. During your stay, you'll be within walking distance of Chattanooga Choo Choo. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Just a 2-minute drive from Chattanooga Choo Choo and a few minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. Self parking is free.

This Chattanooga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 215 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 216 out of 1004 reviews
Rating 4 - Poor. 152 out of 1004 reviews
Rating 2 - Terrible. 223 out of 1004 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in May 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel bathroom was nasty in one of my rooms and it needs a lot repairs
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

2/10 Terrible

veronica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated not clean at all bad odor in the pillows stains on sheets woke up with bites on legs
Stayed 1 night in May 2025

2/10 Terrible

Landis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky, broken and hairy

Room wasn't clean. Smelled and was covered withdog hair. Did not stay there and working on a refund. Should be removed from Hotels.com
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy trip

It was a very quiet comfortable trip
Stayed 1 night in May 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location appeared to be in an unsafe area and the facility was unsatisfactory. I did not stay.
Stayed 1 night in May 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Out dated

Hotel smelled had strange people walking around.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Stanley

Stayed 2 nights in Mar 2025

2/10 Terrible

Artemisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away! It just didn’t feel safe.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Save your money!!

My family stayed at this hotel for one night. I'm glad it was only for one night. When we arrived, the outside looked a bit dated. We then checked in and got to the room, and was given a room with a kitchen when I booked a room with a couch. Also, the bed linen was stained. The remote did not work. The towels were also dirty in the bathroom. Breakfast was also not served as advertised on the site.
Stayed 1 night in Mar 2025

6/10 Okay

Kyle

Travelled with family
Liked: Staff & service
TV remote did not work, bathrooms where dirty and stained, drawers were all not working properly, pillows are flat. But for just a cheap place to sleep and shower each night, it worked f8ne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daveion

Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional staff, dirty hotel. Got there early to check in, was told i couldn't until 3pm. So I waited until 3pm...315pm...330pm...nobody ever showed up to the desk. The bell to call them doesnt work. The number they have written down to call for help....didnt work. Went across the street to comfort in and got a better room in 10 min. Avoid this redroof inn at all cost
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Teri

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Chloe

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Business traveller, Travelled with group
It seems we spent some money updating the outside of the property and none on the inside. Paint peeling off the walls and the bed seems to be 20 plus years old based on how broke down the mattress was. I understand the value side of it as well. Would be nice to update the mattresses.
Stayed 1 night in Feb 2025

10/10 Excellent

avinash

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

8/10 Good

Uneeda

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outlet in the bathroom didn't work and there was a blood stain on the bed. Plus, it's way too expensive for my budget.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kestutis

Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, convenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Good place, be careful with the areas outside.
Stayed 1 night in Dec 2024