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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Relax by the pool surrounded by comfortable lounge chairs and lush greenery.
Stroll through the beautifully landscaped outdoor area, surrounded by lush plants and vibrant flowers, and take a seat on the bench under the shaded umbrella.
Enjoy a diverse selection of international cuisine at our buffet, featuring fresh fruits, cheeses, and prepared dishes.
Experience the sleek, modern design of this urban hotel, featuring a flat roof and a mix of brick and glass facade.
Two single beds with white linens and dark headboards, a bedside table with a lamp, and a flat-screen TV.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪12 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(4 reviews)
  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

1 bedroom, premium bedding, desk, blackout curtains

Standard Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | 1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Kitchen

8.0 out of 10
Very good
(59 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(48 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotel with free breakfast, steps from Chattanooga Convention Center
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business centre and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Chattanooga Downtown - Convention Center by IHG. During your stay, you're just a quick walk from Chattanooga Convention Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chattanooga Convention Center and 13 minutes on foot from Chattanooga Choo Choo
  • Pets welcome for a fee
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square metres) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Ok oversll

Pool water was very cold. Hot tub water was as warm as the pool should have been.. not hot at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynea

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Kelli

Liked: Cleanliness, property conditions & facilities
We stayed here for my son’s graduation from linemen school for two nights. They apparently had planned plumbing maintenance that left us without water for hours. And no one could really answer any questions. It was only a walk across the street to the convention center for graduation but the inconvenience of not being able to shower after a day in the sun was not what I was expecting.
Stayed 2 nights in Apr 2025

4/10 Poor

Tangela

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved a room because it was literally across from where we had to go for a tournament. The beds were hard, there were roaches in the room, coffee was never hot, and I literally had to shake my clothes out just to make sure I didn’t bring any food unwanted guests back home with me
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super nice. I liked the separated areas
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 2 nights in Apr 2025

8/10 Good

Cassie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this location due to event at convention center across the street. Nice location, parking & pet friendly. Breakfast was good. Only issue was not having towels ready at pool, had to ask front desk & wait for a bit when daughter was OVER SWIMMING. Not a big issue, just a slight inconvenience.
Stayed 2 nights in Feb 2025

8/10 Good

terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice and the rooms were nice. The problem was with one of the assistant managers that was at the front desk on Friday April 11th around 3pm being very rude and not giving clear instructions on where to park. The guys name was Adam he was very rude and mean spirited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

4/10 Poor

matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed skirt had stains and sofa and chair were dirty and ripped
Stayed 1 night in Apr 2025

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient to where I was working. Property needs updating
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

roy

Travelled with family and small children
Not bad, other than pool being for 2 1/2 days of our visit. Kids spring break
Stayed 3 nights in Apr 2025

2/10 Terrible

Bonnie

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Would not recommend

Not a well-kept facility. Had multiple maintenance problems with bathroom. Pool area was in disrepair. Water was very murky and very cold. Beds were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than check-in time, Manager Patricia was extremely friendly and accommodating to get us checked in early so we could drop our things off and have access to our room. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

keri

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The beds were hard.
Stayed 2 nights in Apr 2025

8/10 Good

Bridgett

Travelled with family
Liked: Staff & service, room comfort

Overnight family trip

We were in Chattanooga for an overnight stay. No one was at the desk upon arrival. Had to wait while the phone rang about 25 times before someone came to the desk. Once someone was there, check in was quick. Parking is additional cost, which I will never understand with any hotels. The cleanliness is fair. There is a large amount of water due to use of the indoor pool. There was hair left in the bathtub from the previous guest. The refrigerator had an odd smell. I would suggest using baking soda boxes. The beds are firmer than I prefer, but not super uncomfortable. The pillows were a fantastic. There is Dove products available which was nice because I did not bring shampoo or conditioner. There was not a hair dryer in our room, it appeared to have been removed from the wall. The toilet handle was loose so you hand to kinda push in to flush the toilet. The water pressure wasn’t that great but the temperature was good. Large breakfast selection. Not bad for an overnight stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ginger

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Property conditions & facilities, room comfort

Won’t stay again.

The beds were stiff with flat pillows. I think the floor would have been more comfortable. The shower was slow to drain. There was not much room to get to the bathroom thru the bedroom due to the beds.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Travelled with family
Liked: Room comfort
Disliked: Staff & service

always ALWAYS double check!

They attempted to swindle me out of over $100 more than what my reservation was supposed to be on hotels.com. I knew there was NO WAY I would've booked a room for the price they told me, so I double checked and then showed them my booking price on hotels.com.. they then changed something on their end and came up with a number much lower and excused it as an automatic charge in their system but couldn't tell me what it was..
Stayed 1 night in Mar 2025

10/10 Excellent

Ketry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff were amazingly polite and very helpful.
Stayed 2 nights in Mar 2025