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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Suite, Multiple Beds, Kitchen | 1 bedroom, premium bedding, desk, blackout curtains
Fridge, microwave, stovetop, dishwasher
BBQ/picnic Area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪12 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

1 bedroom, premium bedding, desk, blackout curtains

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | 1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hotel Bo, a Days Inn by Wyndham Chattanooga Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1004)
The price is €277
for 1 room
includes taxes & fees
20 Jun - 21 Jun
Hotel Bo, a Days Inn by Wyndham Chattanooga Downtown

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotel with free breakfast, steps from Chattanooga Convention Center
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business centre and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Chattanooga Downtown - Convention Center by IHG. During your stay, you're just a quick walk from Chattanooga Convention Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Chattanooga Convention Center and 13 minutes on foot from Chattanooga Choo Choo
  • Pets welcome for a fee
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square metres) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Morgan

Travelled with group
Disliked: Staff & service
My room was fine, but the walls were like paper I could hear people outside on the patio talking loud, and in the hallway outside my door which woke up my one year old. The faucet in the bathtub dripped. The toilet didn’t fill up with water I had to push the handle up to get it to stop running. There seemed to be only one luggage cart. The hallways were hot like a sauna. The bed was like a rock. And there was a bunch of cheerleaders and their moms letting them run around jumping from hot tub to pool screaming and splashing my friends even when asked to stop and then speaking to a manager.. definitely not worth almost $300!
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was great!

I agree with most of the other reviewers that the property shows a little wear and tear but overall it was very nice and the staff is excellent! We really enjoyed the pool and the hot tub too!
Stayed 3 nights in Feb 2025

2/10 Terrible

Brennan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a horrible experience with the Staybridge suites, the staff were very rude and not helpful to were our room was or anything. The hotel room was just really musty, dusty and gross smelling. Our shower head was broken off so you had to hold the handle and bath if you wanted a shower, and the shower was also very moldy and gross. We are staying for a wedding today and my wife is in it but I’m not and the wedding doesn’t start till 4. When I went to ask a representative about extending my stay a little bit longer maybe till 2 from checkout which was 12 o’clock, he said there is no availability at all, absolutely none. So yeah our stay wasn’t a pleasant one.
Stayed 1 night in Mar 2025

4/10 Poor

Tammy

Stayed 2 nights in Nov 2024

2/10 Terrible

Morgan

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We paid 300$ for one night and it was HORRIBLE!! The tub was broken! The beds were hard as a rock! The manager wouldn’t do anything about the 12 kids and their DISRESPECTFUL parents! We couldn’t use the pool even though that’s the ONLY reason we got this hotel. This was a HORRIBLE experience and I will not be returning!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurelya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was respectful and enjoyable to be around. The guest I talked to was nice and friendly. Will be going back soon
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean convenient polite helpful staff
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and Old

The hotel was well located but that was about it. The room looked like it hadn't been updated in 20 years. The sofas looked like a cat had scratched the sides, it was dirty and old. It definitely needed an update. I forgot to take more photos (the kids were sleeping) but I got a few - the bugs in the light, hair in the tub, chipped furniture etc. It was really hard since our baby is currently crawling and it made my stomach turn to think about him all over the hotel room floor. We decided that we'd take a break from the room and go swimming. The swimming pool was FREEZING. It was absolutely not swimmable which was a huge let down. Breakfast was mediocre but had a few hot foods. Overall, I would not stay here again
Stayed 1 night in Feb 2025

8/10 Good

Jozette

Stayed 2 nights in Feb 2025

10/10 Excellent

Gerd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved our stay. Hot tub was nice after long day of site seeing. Bed very comfortable. Staff very accommodating
Stayed 1 night in Feb 2025

6/10 Okay

Sandra

Travelled with family and small children
Liked: Staff & service
Ok. It was a little dirty but it did the job for a night
Stayed 1 night in Feb 2025

2/10 Terrible

Rhonda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Musty and moldy smelling

Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 2 nights in Feb 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has gone downhill quickly. I used to stay here with the family for the amenities as a staycation. The exterior AND the interior of the hotel was disgusting. The parking lot was covered in trash. There were giant trash bags in the hall. The elevator floor was spattered with spilled drinks, to the point it made a standing puddle. The walls of the elevator were spattered with just general uncleaned detritus of public use. The breakfast here used to be amazing with lots of fresh fruits, choices of meats etc. The breakfast wasn't BAD, just par with a cheaper brand. The room however WAS clean and well kept. The entire 4th floor though had a musty smell, and as stated the hallways were not cleaned at all. But the mattress. This has to I've of the worst mattresses I have ever slept on. And I do not stand alone; my partner said the same. SEVERAL guests in the elevator started the same. Overall, even though the staff was polite, I would have rather not have stayed there. Hopefully the IHG brand can get this facility back to it's standards.
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The family of 7 well accommodated!

This hotel is the perfect family hotel. The indoor pool and spa are awesome. The exercise area is well equipped. The free breakfast bar is very good with both healthy and “unhealthy “ options for all. The full kitchen was well utilized. We appreciated the full size dishwasher.
Stayed 4 nights in Feb 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lynn

Wouldn't stay here again!

The hot tub was broke. They were out of hand towels, 2 had to last 4 days. Our keys quit working after 3 days. The coffee pot was broken and not replaced. No dish towel or wash cloth for the kitchen. Housekeeping brought us some requested bath towels but did not empty our garbage or take dirty towels. We requested housekeeping at the front desk. :(
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Wonderful suite size that can fit 7 people. Very good breakfast. I hope updates happen within next year so that it can have a more amazing rating.
Stayed 1 night in Feb 2025

10/10 Excellent

April R, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It offered a fold out bed as well as the two queen beds, which work so well for our family. There were even door to close for the bedroom area, which was a good thing because my granddaughter sleeps with the TV on.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beware of ghosts

We had the worst night of our lives at this hotel. The pull out bed was torn and soiled so bad. It looked like blood and urine all over it. But we were so tired when we got in we just made do. All of us had terrible dreams. One had dreams of being stabbed, suffocated and shot. One woke up at 4am and couldn't go back to sleep. We heard a random heavy fall that none of us made in the room. Then when we were leaving our phones kept rerouting us back to the hotel. After doing some investigation, there have been several murders at the hotel. If we were looking for this experience, it would be great for a ghost hunter. But we just wanted a good night sleep on our way through.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear through walls. But i liked how convenient and walkable it was. It was close to the areas we wanted to go to.
Stayed 1 night in Feb 2025