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Holiday Inn Express Cheltenham by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cheltenham by IHG

Bar (on property)
1 bedroom, in-room safe, desk, blackout curtains
Terrace/patio
Exterior
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Cheltenham Town Hall
    ‪12 min walk‬
  • Cheltenham Racecourse
    ‪3 min drive‬
  • University of Gloucestershire
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.8 out of 10
Good
(40 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cheltenham by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Holiday Inn Express Cheltenham by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Cineworld Cheltenham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from Cheltenham Town Hall and a 2-minute drive from Cheltenham General Hospital
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Express Cheltenham by IHG. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Great Room – This café serves breakfast and light fare.
On-site venue No. 2 – This bar only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham By Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham by IHG Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Holiday Inn Express Cheltenham by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1003 reviews
Rating 8 - Good. 373 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt the bed was slightly to small .And no hot chocolate
Stayed 1 night in May 2025

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff .good breakfast
Stayed 3 nights in May 2025

6/10 Okay

Stephannie

Travelled with family
Disliked: Room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mandy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ground floor room next to smoking area - very noisy. Air conditioning in room didn’t seem to work. Water pressure in shower was awful - barely a trickle!
Stayed 1 night in May 2025

8/10 Good

Becky

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night stopover

Breakfast was very limited. The hotel was extremely busy on a Saturday morning and most of the hot items had ran out. Parking in the nearby NCP is very expensive. Otherwise, I was very happy with the stay from check-in to checkout.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for town centre, great breakfast included and very reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars restaurants and high street
Stayed 3 nights in May 2025

10/10 Excellent

Felipe Rafael

Stayed 2 nights in May 2025

10/10 Excellent

Helen

Stayed 1 night in Apr 2025

10/10 Excellent

Rittu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful. Complimentary birthday drink, which was very kind. Hot and continental breakfast. Excellent location, opposite restaurants, bars and cinema.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Perfect location and clean hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Duarte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with the quality of this hotel. The staff are friendly and the breakfast is good, but that’s about all I can praise. Everything else is unacceptable. My only advice is run if you have an alternative to this! All room doors slam shut with ridiculous force, enough to wake up the whole floor. The rooms have no soundproofing at all: you can hear absolutely everything from the corridor, and the windows aren’t soundproof either, so getting any rest with street noise is nearly impossible. The bathroom is poorly designed and not functional. It lacks proper ventilation. Steam builds up completely after a shower, and using the toilet without a decent extractor fan makes the experience even worse... But the worst part: the sofa bed didn’t have any kind of mattress protector or cover. Absolutely disgusting, not fit to sleep on. I’m giving one star only because of the staff and the decent breakfast. Other than that, it really falls short.
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Stayed 2 nights in Apr 2025

10/10 Excellent

Andzelika

Stayed 1 night in Apr 2025

8/10 Good

Rostislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Stayed 2 nights in Mar 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

Decent place to stay, very good location
Stayed 1 night in Mar 2025

10/10 Excellent

Eileen

Stayed 1 night in Mar 2025

8/10 Good

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame in information about ni parking onsite. Otherwise a great venue.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A brilliant stay, bery convenient for the local restaurants. Highly recommended.
Stayed 1 night in Feb 2025