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The Dial House

3.5 star property

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Photo gallery for The Dial House

Front of property
Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Superior Double Room | Bathroom | Free toiletries, towels, soap, shampoo
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Cotswold Motoring Museum
    ‪1 min walk‬
  • The Model Village
    ‪3 min walk‬
  • Birdland Park and Gardens
    ‪6 min walk‬
  • Oxford (OXF)
    ‪47 min drive‬

Room options

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Terrace/patio

Premium Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Dial House

Inn in Cheltenham with restaurant and bar/lounge
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Dial House offers 14 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Dial House. During your stay, you're just a quick walk from River Windrush. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a terrace and coffee/tea in a common area
  • Steps from River Windrush and Bourton Model Railway Exhibition
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Dial House also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This 3.5-star Cheltenham inn is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10 AM.
The Dial House has a restaurant on site.

Languages

Arabic, Czech, English, French, Italian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10 AM for a fee: GBP 21.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 21.95 for adults and from GBP 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 218 reviews
Rating 8 - Good. 59 out of 218 reviews
Rating 6 - Okay. 17 out of 218 reviews
Rating 4 - Poor. 2 out of 218 reviews
Rating 2 - Terrible. 1 out of 218 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service Lovely cocktai bar on a fri & sat
Stayed 3 nights in Mar 2025

10/10 Excellent

??

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel set back from main road making it peaceful and relaxing.
Stayed 1 night in Mar 2025

8/10 Good

Isidro, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, very nice staff, comfortable rooms and aptly priced. It's a cozy hotel where lots of people congregate to have a good time, so expect during the weekends that there will be noise (music, laughter, increasing in intensity as people drink more) late at night. This is because the rooms are close to the bar and fireplace area (I'd suggest the hotel to have a quiet time starting at 10pm or 11pm at most). However, during weekdays it was perfect and we had a good rest. Loved the location, walk out and you are in the core of beautiful Burton to enjoy the town , shops and dining options around.
Stayed 2 nights in Mar 2025

6/10 Okay

Kirst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet policy needs to be adhered too!!!!!

Stayed for two nights. First night was amazing but the second night the noise from the room above was horrendous. Supposed to have a quiet policy in place but this didn’t matter to the family above and ruined our second nights stay at this place. Location is perfect and the second reason we choose this place was because of the quiet policy. But this didn’t happen and ruined our second night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a central location

A wonderful find right in the centre of the town. Clean, comfortable and very clean. We were met on arrival and the room was already ready at 1130am. Perfect t for our needs. We didn’t eat in but should we have there was great menus and a cosy bar/lounge area with a fire roaring
Stayed 1 night in Feb 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shauni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

john

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, great location and free car parking a real bonus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel - really comfortable and welcoming. Very nice location, very nice service and very nice food.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at The Dial House. The hotel was amazing, beautifully decorated, clean, very friendly & welcoming staff where nothing was a problem. In the evening it was cosy & welcoming with a roaring open fire. The tipi tent was beautiful & such a great idea. We will definitely be visiting again. Thank you for an amazing time The Dial House, we can’t wait to return
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheery property

Clean and cheerful room and property. Staff were very friendly and helpful. Nice lounge and outside sitting areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a great relaxing lounge and the best food we had in the U.K.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

No thanks

Tiny room. Couldn’t swing a cat. Tiny shower closet. No space for luggage. Overwhelming smell of air freshener, triggered my wife’s asthma. No service to speak of. Staff went home at 6pm and left guests to fend for themselves. No food anvail in evening although receptionist did recommend an excellent Italian restaurant. Eyesore of a rundown tepee in the garden totally not in keeping with the rest of this pretty village. On the plus side, a lovely building, central location, nicely maintained. The breakfast was very well cooked and waitresses have amusing Del Boy posh accent imitations. Overall, the smallest room I’ve stayed in for a very long time plus the lack of service and high price charged lead to 3/5 at best. I wouldn’t return.
Stayed 1 night in Sep 2024

10/10 Excellent

Loren

Stayed 2 nights in Aug 2024

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024