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Waldorf Astoria Chengdu

5.0 star property

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Photo gallery for Waldorf Astoria Chengdu

Terrace/patio
Relax in a spacious lounge with panoramic city views, comfortable seating, and a round table.
Rooftop terrace
Situated by the water, this building features a sleek, contemporary design with a central atrium and balconies.
Relax by the rectangular pool surrounded by a decorative wall and lounge chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • New Century Global Center
    ‪2 min drive‬
  • Chengdu IFS
    ‪9 min drive‬
  • Taikoo Li Shopping Center
    ‪9 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪11 min drive‬

Room options

View all photos for Waldorf Astoria Twin Tower View Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Waldorf Astoria Twin Tower View Suite

10.0 out of 10
Exceptional
(1 review)
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Panoramic View Room

King Premier Panoramic View Room | Premium bedding, down duvets, pillow-top beds, free minibar items

King Premier Panoramic View Room

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Tianfu View Room

LED TV, pay films

King Deluxe Tianfu View Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Tower View Room with King Bed

Twin Tower View Room with King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items

Twin Tower View Room with King Bed

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Skyline City View Room

King Skyline City View Room | Premium bedding, down duvets, pillow-top beds, free minibar items

King Skyline City View Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Skyline City View Room

2 Queen Skyline City View Room | Premium bedding, down duvets, pillow-top beds, free minibar items

2 Queen Skyline City View Room

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Tower View Room with 2 Queen Beds

Twin Tower View Room with 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, free minibar items

Twin Tower View Room with 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View (Skyline)

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Skyline Lake View Room

LED TV, pay films

King Skyline Lake View Room

  • 56 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

Premium bedding, down duvets, pillow-top beds, free minibar items

King Accessible Room

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Ambassador Suite

King One Bedroom Ambassador Suite | Living area | LED TV, pay films

King One Bedroom Ambassador Suite

  • 160 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for King Two Bedroom Royal Suite

King Two Bedroom Royal Suite | Living area | LED TV, pay films

King Two Bedroom Royal Suite

  • 215 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds

Similar properties

Relax by the pool surrounded by comfortable lounge seating and a clear glass enclosure.

The St. Regis Chengdu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (193)
The price is €125
for 1 room
includes taxes & fees
4 Aug - 5 Aug
The St. Regis Chengdu

About this property

Waldorf Astoria Chengdu

Luxury hotel connected to the convention centre in Chengdu with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
With your stay at Waldorf Astoria Chengdu, you're connected to the convention centre and just a quick walk from Jiufang Shopping Center. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, massages or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from People's Park and 8 minutes from Jinli Street
Waldorf Astoria Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chengdu. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chengdu hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Waldorf Astoria Chengdu has 3 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 296.70 for adults and CNY 148.35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's dinnerware
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (20,452 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 52 buildings
  • 52 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 296.7 for adults and from CNY 148.35 for children
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Waldorf Astoria Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 57 reviews
Rating 8 - Good. 11 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

DHILLON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff need training. Such a valuable brand has been ruined by poor customer service. Even duty manager at check in having trouble to communicate. Now you can imagine the rest of staff. Will not recommend this hotel to any international travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoyu

Stayed 4 nights in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean room
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not up to the standard of this kind of hotel.

The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the hotels you should stay

It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great service

Really enjoyed stay, nice service. We definitely will stay there again.
Stayed 1 night in Feb 2018

6/10 Okay

YUK KUEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
房形三角型太压抑， 门口有条大柱，风水不佳
Stayed 2 nights in Apr 2025

10/10 Excellent

Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Chi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhengjie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

奢华酒店

整体感觉很不错，设施服务等各方面都很好
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

ning

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
51樓餐廳享用了2次晚餐，第一次食物及服務非常好，當時的男經理非常細心安排沒有果仁的麵包，隔一天第二次真的不行，最基本麵包都是焦燶的，服務及當天的女經理非常怠慢，49樓餐廳更加不行，任由她人隨意拍照走來走去，影響人客用餐。這真的須要改善。
Stayed 4 nights in Jan 2024

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 服務員很親切 是華爾道夫 !
Stayed 1 night in Aug 2021