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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property

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Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

5 outdoor pools, pool umbrellas, pool loungers
Property video
2 bars/lounges
Front of property
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Place, Guindy Race Course
    ‪15 min walk‬
  • Place, Anna University
    ‪18 min walk‬
  • Place, Olympia Tech Park
    ‪4 min drive‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪1 min walk‬

Room options

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

  • 108 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

House, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds

8.8 out of 10
Excellent
(17 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom With kitchenette

Apartment, 1 Bedroom With kitchenette | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom With kitchenette

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 Double Bed, Tower

Club Room, 1 Double Bed, Tower | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed, Tower

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Kitchenette

9.2 out of 10
Wonderful
(7 reviews)
  • 111 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

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About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury hotel with 8 restaurants and 5 outdoor pools
This hotel features 8 restaurants, 5 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a sauna. Housekeeping is available on request.
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Grand Chola, a Luxury Collection Hotel, Chennai. During your stay, you'll be within walking distance of Guindy Race Course. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 8 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Treat yourself to Ayurvedic treatments, body scrubs or manicures and pedicures at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute drive from Chennai Trade Centre and 9 minutes from Consulate General of the United States, Chennai
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers its guests a full-service spa, 5 outdoor swimming pools, a 24-hour health club, and a sauna. There are 8 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Grand Chola, a Luxury Collection Hotel, Chennai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chennai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Avartana – On-site fine-dining restaurant.
Yura-Artisanal Scoops – On-site theme restaurant. Open daily.
Peshawri – On-site theme restaurant. Open daily.
Ottimo Cucina Italiana – On-site fine-dining restaurant. Open daily.
Madras Pavilion – On-site buffet restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,947 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Madras Pavilion
  • Ottimo Cucina Italiana
  • Peshawri
  • Yura-Artisanal Scoops

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Children's pool
  • Full-service spa
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

  • Pets: INR 1750 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 1750 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 767 reviews
Rating 8 - Good. 138 out of 767 reviews
Rating 6 - Okay. 58 out of 767 reviews
Rating 4 - Poor. 30 out of 767 reviews
Rating 2 - Terrible. 25 out of 767 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ekambaram

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Muthukumarasamy

Liked: Property conditions & facilities

No value at all for the money.

Need to have competent staff at the check-in and check out counters. Very inefficient. Breakfast was horrible. Had dinner at the Chinese average food .
Stayed 1 night in Aug 2025

10/10 Excellent

Akshaya, OREGON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.
Stayed 5 nights in Aug 2025

10/10 Excellent

RAJENDRALAL, Santa Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was great
Stayed 1 night in Aug 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Karena Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would like to recommend a good review for the customer service I received from Stephen Garrett and Vaiyshanavi in the front office
Stayed 10 nights in Aug 2025

8/10 Good

Revikka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jey

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel if you get a quiet room.

After a few noisy rooms in past (rooms under flight path, looking over railway, roadway, next to gym) I was giving this hotel one last go, as everything else is great. Lucky this time as got a very quiet room, after requesting change from one looking over railway. Fabulous bed, bathroom and linen. Club room well worth it as fully free bar for 2 hours in evening with substantial fresh and cooked buffet in lounge, all included, and amazing breakfast spread. They don’t explain benefits of club room well enough on Hotels.com. Spa is also great, free to use sauna , jacuzzi etc. Extraordinary architecture and finish. Pool area could improve with a drinks service. All staff are so polite and helpful. Immaculate throughout.
Stayed 1 night in Aug 2025

8/10 Good

Mariapaulnirmal

Stayed 2 nights in Aug 2025

10/10 Excellent

Surianarayanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained ; excellent staff; fantastic dining options Comfortable rooms, excellent bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nagasubramaniyam, Marlboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at ITC Grand Chola, Chennai last week, and it was an exceptional experience from start to finish. The property itself is grand, elegant, and truly reflective of Chennai’s rich heritage, with every corner exuding luxury and warmth. A special mention to Kaamini Samraj from Guest Relations, who went above and beyond to ensure our stay was memorable. Her attention to detail, warm hospitality, and genuine care made us feel valued and truly at home. From arranging small comforts to checking in personally to see if everything was perfect, Kaamini’s professionalism and kindness stood out and elevated our entire experience. ITC Grand Chola is already known for its world-class service, but people like Kaamini make it exceptional. I look forward to returning soon and would highly recommend this hotel to anyone visiting Chennai.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful with easy check-in and checkout process. The 25th floor was lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Vineeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always My go to hotel in chennai always. Everything else is secondary
Stayed 2 nights in Aug 2025

10/10 Excellent

Sasi kumar

Stayed 9 nights in Jul 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Memorable Experience at ITC Grand Chola, Chennai

My name is Jacob, from Canada, visiting India on a business and pleasure trip. I stayed at ITC Grand Chola for 3 nights and had a wonderful experience in every aspect especially the customer service, room service, cleanliness, and the delicious food. In addition to the above, I requested the front desk for a tour of this magnificent property. I was assigned a guide named Monica, who was truly amazing. She had in-depth knowledge about the property and shared its history in great detail, from A to Z. The tour lasted about 30 minutes, during which I learned a great deal. Even though I am a Tamilian, born and brought up in Tamil Nadu, I discovered many historical facts from her that I didn’t know before. I now live in Canada as a citizen and frequently visit India both to explore more business opportunities and for leisure, enjoying our traditional Indian food, reconnecting with my university friends, and exploring our country’s tourism. Monica also kindly offered her assistance for any future bookings at this property. I would appreciate it if you could share more information about ITC properties across India, as I am very interested in exploring them further. I am also keen to learn more about your club membership program and the benefits it offers. To sum it up, I am certain I will be returning to stay here in the near future, and I strongly recommend that other guests consider this exceptional property, located in the heart of Chennai. Best wishes!
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent big property has it all with class and style
Stayed 1 night in Aug 2025

10/10 Excellent

Gajadeepan

Stayed 4 nights in Jul 2025

10/10 Excellent

Kelvin

Stayed 6 nights in Jul 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MARIAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture and excellent customer service
Stayed 5 nights in Jul 2025

8/10 Good

kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, very good minor issues for improvement

Great location, fantastic service at the restaurant great selection of food top-notch service at the restaurant. Check in with fantastic. The only area that requires improvement. Is that after the check-in I was being escorted by the staff member after walking about 80 feet he just told us to keep walking forward turn left and we would reach our room unfortunately our room was in the residences area, which was a long way away from where we checked in. It’s slightly confusing signage. It been highly appreciated if he could have escorted us till the door of our room rather than give us instructions how to go. At the residences the amenities and space was out of the world. Area of improvement could be that the light switches for numerous and confusing and took us a good few minutes and time to turn them all off.
Stayed 1 night in Jul 2025

8/10 Good

Padmalatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay though Bug spray was required
Stayed 4 nights in Jul 2025