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Comfort Suites Chesapeake - Norfolk

2.5 star property

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Photo gallery for Comfort Suites Chesapeake - Norfolk

Suite | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Pool
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪8 min walk‬
  • Place, Regent University
    ‪5 min drive‬
  • Place, Veterans United Home Loans Amphitheater at Virginia Beach
    ‪14 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, desk, laptop workspace

Suite

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(165 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Comfort Suites Chesapeake - Norfolk

Hotel with free breakfast, near Greenbrier Mall
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Chesapeake - Norfolk. During your stay, you'll be within walking distance of Greenbrier Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Greenbrier Mall and 11 minutes from Norfolk Premium Outlets
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 450 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Reviews

Comfort Suites Chesapeake - Norfolk Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 1006 reviews
Rating 8 - Good. 244 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

Reviews

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
Breakfast was not good, sausage was dry enough to choke you and as I was trying to figure out the waffle maker the beeping must have gotten on the attendance nerves because he came over and flipped the walker maker and walked away. Instead of just telling me ma'am just flip it. The room was nice lots of plugs for all the electronics we had. (That I loved) The Beds were comfortable, although the pillows flatten as soon as you lay your head on them. Front desk staff wasn't rude but they weren't too friendly either. I was hoping I'd see the sweet lady that answered all my questions on the phone ( she was the reason I chose the hotel) But when I got there I got two young ladies that was all about their job no smile, no friendly conversation, Just told you what you needed to know and handed you your key. For what I paid I don't think I'd go back unless this was one of my last options, because even with all my complaints the room was decent.
Stayed 2 nights in Aug 2025

6/10 Okay

Tracy

Disliked: Staff & service, property conditions & facilities
The room wasn't touched up daily, not enough wash cloths and towels
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They front desk ladys are a amazing people,asked about my son.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Dakwun

Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Abigail

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I got the name of the lady working the front desk at check in because she was wonderful. Check in was quick and easy and our room was great and right by the pool with easy access to the lobby as well. Breakfast was hot and delicious. There were a lot of people and only 1 waffle iron so be aware if you want waffles. We would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Stayed 2 nights in Jul 2025

6/10 Okay

Rebekah

Travelled with family
Liked: Cleanliness, staff & service
Only an overnight stay. Ok for that, otherwise I wouldn't choose this again
Stayed 1 night in Aug 2025

6/10 Okay

MANUEL

Liked: Cleanliness
The room was not available on time and the staff assigned me a room that was not clean and have trash from the previous guest
Stayed 1 night in Jul 2025

6/10 Okay

Nathalie

Travelled with group
Stayed 3 nights in Jul 2025

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Friendly staff and quiet area.
Stayed 1 night in Jun 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
Great location and close to restaurants and shops.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mauriah

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check in , room was clean & comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Shalana, New Milford

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the Comfort Suites Chesapeake - Norfolk. The room was clean, a decent size and had what was needed for the stay, including a refrigerator and microwave. The breakfast was good and busy, but staff worked diligently to keep it stocked. There was water, coffee, etc., available in the lobby throughout the day. There was adequate parking and the area felt safe. The pool area was nice and the fitness room which is right off the side of the pool area is small with not much equipment, but it’s good that they have it available. The hotel is on a strip with a number of other hotels, but ensures that it has a bit of everything to offer for your stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

MONTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were manicured and very clean. The staff were inviting, professional and accommodating to my needs. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I arrived early because my daughter had to work and was sitting in the lobby watching tv. I was sitting with another couple and then noticed the local news came on. The gentleman who was sitting next to me asked if they could turn the volume up and with no problem she turned up the volume. Also when a room was available, they checked me in earlier which was nice as I am disabled
Stayed 2 nights in Jul 2025

2/10 Terrible

Sydney

Stayed 1 night in Jul 2025

8/10 Good

Meaghan

Liked: Cleanliness, property conditions & facilities
It was an easy travel stop along the way, bed was comfortable and it was very clean. Would stay again.
Stayed 1 night in Jul 2025