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TRU by Hilton Chesapeake, VA

2.5 star property

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Photo gallery for TRU by Hilton Chesapeake, VA

Lobby
Exterior
Business centre
Laptop workspace, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪2 min walk‬
  • Place, Jillian's Billiards
    ‪9 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

TRU by Hilton Chesapeake, VA

A fitness centre, a 24-hour business centre and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TRU by Hilton Chesapeake, VA. During your stay, you're just a quick walk from Greenbrier Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 2-minute drive from Greenbrier Mall and 15 minutes from Veterans United Home Loans Amphitheater at Virginia Beach
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and gift shops/newsstands are also featured at TRU by Hilton Chesapeake, VA. Self parking is free.

This Art Deco Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 412 reviews
Rating 8 - Good. 81 out of 412 reviews
Rating 6 - Okay. 41 out of 412 reviews
Rating 4 - Poor. 16 out of 412 reviews
Rating 2 - Terrible. 22 out of 412 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was small. No room service in the four days of our stay. Breakfast was subpar. Area around hotel was dirty; trash all over.
Stayed 4 nights in Dec 2025

8/10 Good

Shantee

Stayed 2 nights in Dec 2025

10/10 Excellent

Clarinda

Stayed 3 nights in Nov 2025

10/10 Excellent

Clarinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the hotels we’ve been in the Chesapeake area, this is the only hotel that my husband approved. So, we kept on coming back here. It’s getting pricey though. Our Local church is only 15 minutes away from this hotel. Staffs are really nice and they don’t ignore you. When I come by the reception, they ask me right away if I need anything. It’s like they are happy that we are their guests. My kids like the pool table, the gym, and we can relax by the living area. A really nice hotel. I would recommend it for everyone.
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and very helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice and clean hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

michele

Stayed 3 nights in Dec 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Cornela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy fast checkin. Clean and large room. Very functional and fully equipped
Stayed 1 night in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2025

10/10 Excellent

Barb

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfy bed, 24/7 coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Barb

Stayed 4 nights in Dec 2025

10/10 Excellent

Danh Huu

Stayed 2 nights in Dec 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, newer rooms and great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and AC comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean, comfortable and located in a safe area.
Stayed 2 nights in Nov 2025

6/10 Okay

Sharffeur

Travelled with family
Liked: Amenities
Disliked: Cleanliness
My initial reservation was for a handicap accessible room. However, it had a bathtub instead of roll-in shower. I called and was put in a standard room with a walk-in shower. This was an okay accommodation, however, I requested a removal handicap chair that could be in the shower. The front desk clerk was adamant that there was no chairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Traveon

Stayed 2 nights in Nov 2025

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was fine. I was surprised about the broken chair in the room since the hotel is still relatively new. I was also surprised about the poor water pressure in the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keshauna

Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025