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Brook Mollington Banastre Hotel and Spa

Property class: 3

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Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
2 bars/lounges, poolside bar
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
2 bars/lounges, poolside bar

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Place, University of Chester
    ‪2 min drive‬
  • Place, Countess of Chester Hospital
    ‪3 min drive‬
  • Place, Chester Zoo
    ‪6 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

Brook Mollington Banastre Hotel and Spa

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Brook Mollington Banastre Hotel and Spa. During your stay, you'll be within walking distance of University of Chester. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine and garden views while dining at Garden Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, aromatherapy or massages at Mollington Health Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Countess of Chester Hospital and a few minutes from Chester City Walls
  • Pets welcome for a fee (restrictions apply)
Brook Mollington Banastre Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 4261 square feet (396 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Brook Mollington Banastre Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Garden Restaurant – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 175 out of 978 reviews
Rating 8 - Good. 254 out of 978 reviews
Rating 6 - Okay. 230 out of 978 reviews
Rating 4 - Poor. 162 out of 978 reviews
Rating 2 - Terrible. 157 out of 978 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Leila

During our recent stay at the hotel, the double bed was awful, as it was made up of two separate single mattresses pushed together, which was very uncomfortable.
Stayed 1 night in Jan 2026

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
Pros: lovely staff, £5 uber to Chester centre, big room for 3 Cons: very tired and dated, corridor to room 19 absolutely stank of smoking which drifted in to our room, breakfast was basic
Stayed 1 night in Jan 2026

8/10 Good

Nicky

Travelled with family and small children
Liked: Cleanliness
The staff were lovely. the room was ok, was offered a family room with seperate bedroom which was great for the kids, aswell as a lovely surprise of a large selection box on their beds for christmas. (I didnt get one though :( ) Suggestions: I would suggest maybe a small fridge in the rooms. The changing rooms in the Pool area were freezing. Maybe a continental choice for breakfast as there was only fried or cereal, no ham/cheese/croissants etc and for a high end hotel it was rather poor for breakfast. The lights on the road and signage was not very clear, maybe a large, lit sign as late at night on a country road it was very hard to see the entrance. The Overall experience was good though over Christmas.
Stayed 9 nights in Dec 2025

4/10 Poor

Julie

Room very dated with old furniture, oold carpet & old stained headboard. Breakfast was poor. Not a lot of choice
Stayed 1 night in Jan 2026

10/10 Excellent

Sugnesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to visit Chester and the Hotel Manager- didn’t catch his name sorry but he welcomed us with warmth and made our stay special, checking with us whether everything was alright with our stay, he had some veggie sausages especially made for us for breakfast, The place is very convenient if you are visiting Chester, short drive into the city. We did the City Walls as suggested by the Manager, which covered pretty much the city followed by beautiful scenery.
Stayed 1 night in Dec 2025

4/10 Poor

lee

Disliked: Property conditions & facilities
Freezing communal area . No atmosphere and the food was sub standard especially breakfast . No black pud and the bakon was rancid. The staff are ok like but cant turn the heeting on , not great for an overnight spa break . Pool was nice though but thats about it .
Stayed 1 night in Dec 2025

4/10 Poor

Kathy

Travelled with family
Disliked: Cleanliness, amenities
No atmosphere in the bar /restaurant area's. Nothing at all going on and it was Christmas. The management wouldnt even put the heating on and the communal area's were freezing. Didnt feel like a nice hotel spa break .more like an hostel. Not a good experience.
Stayed 1 night in Dec 2025

4/10 Poor

Louise

Disliked: Cleanliness, staff & service
Shower was so dirty - couldn’t use it Bathroom had blood stains all over the wall and door Light switch’s didn’t work Floor was dirty Whole hotel was dated needs a massive clean
Stayed 2 nights in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Clair

Travelled with family
Disliked: Amenities
The room windows overlooked a stairwell with rubbish at the bottom of it. The curtains were threaded and mouldy stains on and wouldn’t close properly as not on runners properly. We were phoned the day before to be told as they had a function on we couldn’t dine in the hotel that night. We travelled with our 10 year old son and went there at 8pm to go to our family room. We found out it was directly above the functions and when we phoned about this to reception due to loud noise from disco told would finish around 10pm. It didn’t finish at 10 and we were not able to get to sleep until nearly 12. The rooms are basic and furniture is outdated and very worn.
View from window
Curtains thread bare holes
Mouldy
Not on runners it close properly and net curtains ill fitting also
Stayed 1 night in Dec 2025

10/10 Excellent

Chantelle

Stayed 1 night in Dec 2025

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities
Photos are misleading. The main entrance looks like a 1970 council building, tired, old and dirty. Over night a large concreate mound appear. Rooms were tired with very cheap Dunlem fixtures. No glasses in the room, but this is likely to be a safety issue. Room was fair too warm. Opening the window wasn't an option as the noise coming from the car park was loud until 430 in the morning. The car parking lighting was on until 5AM so our bedroom was lit until then and the cheap and nasty black up curtains where not fit for purpose. The bathroom fan would not turn off, solution found for this. I made a massive mistake booking this hotel at £120 per night, it was worth a £10 and I would have enjoyed sleeping in my car. The noise from the other rooms was off the hook and I had the waste night sleep in over 10 years. It is easier to sleep on a Ryanair flight to Benidom stag weekend. The restaurant was close due to a wedding and there were a number of Christmas parties taking place. To be fair I did receive a phone call the day before advising me of this and upon arrival. Check in took 20 mins as the staff had to deal with a number of room booking issues. I wish now that they had turned me away so I could rebooked someone else. The only positive feedback was the staff who were great and all deserve to work in a better hotel. How they do this day in day out I have no idea. The owners need to look after their people and try new revenue schemes. Please do not stay here
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
All great except minor points; attention to detail for room extras, small choice on breakfast but perfectly ample, place is a little tired out and they need a lit sign on roadside imo. Staff friendly and attentive.
Stayed 1 night in Nov 2025

2/10 Terrible

Martina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

danny

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value for money. Clean and spacious. Would stay again
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was old and tatty
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room and did what we need.. Clean and tidy room.. The pool and spa was good
Stayed 1 night in Oct 2025

8/10 Good

Gareth

Stayed 2 nights in Oct 2025

2/10 Terrible

Phil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is in really poor condition. The room was tired and not very clean. Everything is poorly maintained and fusty smelling. The pool had some sort of plastic floor and the water was a weird green colour. The changing room floor is slimy and unclean. Didn't try the food - given the general vibe we thought it safer to eat in town. Generally it just all felt very shabby and not worth the price. Would not recommend and will not be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Keisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was nothing like the photo. Looked like it hadnt been updated since the 80s.
Stayed 1 night in Oct 2025

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