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Brookside

3.0 star property

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Photo gallery for Brookside

Exterior
Lobby lounge
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast and dinner served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Place, University of Chester
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪15 min walk‬
  • Place, Chester Cathedral
    ‪20 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪48 min drive‬

Room options

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Ensuite (Elegance)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Four-poster bed)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Attic Double/Twin

Attic Double/Twin | Egyptian cotton sheets, premium bedding, in-room safe

Attic Double/Twin

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Brookside

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Brookside offers 28 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Brookside. During your stay, you're just a quick walk from University of Chester. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 13 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Brook View Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 11 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Brookside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 439 reviews
Rating 8 - Good. 174 out of 439 reviews
Rating 6 - Okay. 57 out of 439 reviews
Rating 4 - Poor. 19 out of 439 reviews
Rating 2 - Terrible. 2 out of 439 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

morgan

Liked: Cleanliness, amenities, property conditions & facilities
large homely room, lovely staff and a great price
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
quiet place, ideally located. bit pricey but as to be expected for Chester, recommended
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy bed and easy walking distance into the town
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly welcome and clean, comfortable room.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and helpful and it is very convenient to the university
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small family owned hotel
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and it was lovely and quiet had an ideal stay
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The room was great, the staff very attentive, but ruined when leaving at checkout to find the hotel house innigrants from Sweden.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location to walk in to city centre
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lovely staff. Breakfast was ok.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Quaint place to stay. Close to centre of Chester. Great breakfast.
Stayed 2 nights in May 2025
Verified

8/10 Good

CR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool I would stay there again
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
It’s worth the money no complaints
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay.

Staff and management very good and wait staff polite and had a lovely manner. Breskfast good. Shower head in room needs some attention as appears to have build up of dirt or something on it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff.Good dining, well cooked.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome

All very nice and happy.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly establishment good food cold drinks in nice outdoor courtyard wonderfull indoor reading area.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good indeed!
Stayed 1 night in May 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, a long awaited visit to Chester. Good food and very friendly.
Stayed 2 nights in Nov 2022