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DoubleTree by Hilton Hotel and Spa Chester

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

An indoor swimming pool with a clear lane, a reception area with seating, and a modern architectural design.
A modern indoor swimming pool with a glass wall, a stone wall, and a reception area with a counter and seating.
A modern indoor pool area with a glass wall, seating, and a clear view of the pool.
A modern bathroom with a glass-enclosed jacuzzi, a wicker chair, and a view of the outdoors.
A rooftop lounge area with sun loungers and chairs, a large umbrella, and a building with large windows in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Place, Alexandra Park
    ‪2 min drive‬
  • Place, Queens Road Park
    ‪2 min drive‬
  • Place, Vicars Cross Shopping Centre
    ‪2 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪45 min drive‬

Room options

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Family Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Room

Minibar, in-room safe, desk, blackout curtains

King Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, bedside lamps, a bench, and a view of the window with curtains.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Family)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, a small kitchenette, and a framed picture on the wall.

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside lamps, a bench, and a view of the window with curtains.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Room, 1 King Bed

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Presidential Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a nightstand with a lamp, and a view of a garden through a door.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed (Deluxe)

A hotel room with a bed, a nightstand with a lamp, and a view of a garden through a door.

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room

A hotel lobby with a reception desk, seating area, and a revolving door.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of a garden through the door.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Garden View

A bathroom with a wooden vanity, a mirror, and a coffee maker.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Fitness facility
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  • Parking included
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4.0 out of 5, Very good, 1,007 reviews
The price is €64
includes taxes & fees
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About this property

DoubleTree by Hilton Hotel and Spa Chester

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Club and Spa Chester has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel and Spa Chester. During your stay, you'll be within walking distance of Vicars Cross Shopping Centre. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Indulge with facials, deep-tissue massages or body treatments at The Club and Spa Chester
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Chester Zoo and 7 minutes from Chester Cathedral
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.
DoubleTree by Hilton Hotel and Spa Chester has a restaurant on site.
Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1975
  • Renewable energy used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1008 reviews
Rating 8 - Good. 222 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel! Feels more like a proper Hilton than a Garden Inn.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely pool & spa. We love staying here
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, ample parking, staff courteous
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall the hotel is
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities
Room lovely staff great and breakfast amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rooms I’ve stayed in for a long time
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Staff, location, proximity to Chester city centre and excellent restaurant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rajiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Staff were so friendly and helpful! Room was immaculate! Breakfast was delicious, well organised and well presented! Spa was lovely, used indoor and sat on the upstairs terrace! Garden space around the hotel was lovely! Bar staff were so kind! Lovely experience!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mrs Suzanne

Liked: Cleanliness, staff & service, amenities
Friendly stuff and the hotel was very clean. Will stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff, food was really nice too.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Good hotel with large car park very well located for Chester
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Very nIce hotel modern good facility’s and nice food
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend & great value for money. Rooms are immaculate. The breakfast was lovely but the bacon let it down 8/10
Stayed 1 night in May 2026
Verified review

8/10 Good

Ifeoma

Clean room and beautiful environment
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms, decent size, modern feel stylish bathroom.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karis

Really nice hotel, lovely reception staff will defo return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, spacious rooms, good service fron reception and a yummy chocolate cookie on arrival! Food is expensive and not much of a variety so decided to eat out. Spa was very relaxing with a pool, outdoor/indoor jacuzzi, stream rooms, sauna and aroma room. Plenty of beds available around 4pm but became busier after 5. Overall had a lovely time and we look forward to our next stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel, treated to a night away for our birthdays and we were blown away by how amazing this place was. Really enjoyed our stay. We both had the best nights sleep. Thankyou for a great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant menu had limited choice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service
Fantastic with a great gym
Stayed 1 night in Jan 2026