DoubleTree by Hilton Hotel and Spa Chester

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Sports facility
Couples treatment room(s), Turkish bath/hammam, body treatments
Couples treatment room(s), Turkish bath/hammam, body treatments
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Place, Coronation Recreation Ground
    ‪13 min walk‬
  • Place, Great Boughton Library
    ‪17 min walk‬
  • Place, Skate Academy
    ‪19 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

Deluxe Family Room with Sofa Bed

  • Sleeps 4

King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Presidential Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Twin Room With Shower

  • Sleeps 2

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 2
  • 1 King Bed

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

King Room-Accessible

  • Sleeps 2

Family Junior Suite With King Size Bed

  • Sleeps 4

Presidential Suite

  • Sleeps 4

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Junior King Suite With Sofa Bed

  • Sleeps 4

Twin Room With Bath

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Similar properties

About this property

DoubleTree by Hilton Hotel and Spa Chester

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Club and Spa Chester has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel and Spa Chester. During your stay, you'll be within walking distance of Great Boughton Library. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Indulge with body wraps, detox wraps or manicures and pedicures at The Club and Spa Chester
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Chester Zoo and 7 minutes from Chester Cathedral
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.
DoubleTree by Hilton Hotel and Spa Chester has a restaurant on site.
Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect from start to finish thank you so much Double Tree Always such a lovely welcoming stay
Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel- reasonable distance from Chester centre/shops. Lovely staff and comfortable room. Amazing afternoon tea.
Stayed 1 night in Dec 2025

8/10 Good

Adam

Stayed 2 nights in Dec 2025

4/10 Poor

Rachael

Team
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, amenities
Disliked: Staff & service
Room and facilities very good, pity that the engagement with all the staff was lacking, all interactions very transactional, not friendly or welcoming☹️
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff, food was really nice too.
Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was smelly and very poorly ventilated. Pool of condensation on window sill
Stayed 2 nights in Dec 2025

8/10 Good

Lauren

Stayed 2 nights in Dec 2025

10/10 Excellent

melitta

Liked: Cleanliness, amenities
The room was excellent. The staff amazing. The breakfast was excellent. Definitely will be coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and staff
Stayed 1 night in Dec 2025

10/10 Excellent

suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean tidy and well apointed. Bathroom shower had good presure and nice toiletries.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
The hotel was very nice . A lovely welcome with the staff . The room was perfect , spotless and everything you needed for the stay in the room . The Resteruant was lovely the food was exceptional in the evening and fantastic breakfast the following morning . The hotel was outside and inside very clean , the grounds are very pretty .
Very pretty Christmas display
The  salad was divine , the best salad I have had .tango ,
Melon, cucumber , tomatoes , pickled onions , peppers , beetroot ,avocado etc & I had added a fillet of chicken
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Lovely upgraded room as was special birthday celebration. Room was spotless, staff very friendly and welcoming. Can't fault the breakfast. Everything was just as I wanted it. Highly recommend and will certainly stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Beautiful spacious room with modern & tasteful furnishings. Everything was spotless! We had a very pleasant evening meal in the restaurant, where the service was excellent. The receptionists were very heloful and friendly. We were so impressed that we have booked another stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Room was very clean and smart
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay, hotel clean, love the updated rooms, staff friendly and would definitely recommend this hotel to others and will be staying again.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms. Comfortable beds. And welcoming staff
Stayed 1 night in Dec 2025

10/10 Excellent

Isaac

Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were all lovely and very helpful couldn’t fault them from the cleaning staff to reception staff,gave us some handy tips about chester
Stayed 3 nights in Nov 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

8/10 Good

Sophie

Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was great
Stayed 1 night in Nov 2025