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Mercure Chester Abbots Well Hotel

4.0 star property

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Photo gallery for Mercure Chester Abbots Well Hotel

Exterior
Bar (on property)
Daily buffet breakfast for a fee
Front of property
Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board (on request)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Place, Chester Music Theatre
    ‪2 min drive‬
  • Place, Great Boughton Library
    ‪3 min drive‬
  • Place, St Paul's Church
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board (on request)

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(59 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board (on request)

Classic Room, 2 Single Beds

7.6 out of 10
Good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board (on request)

Superior Suite, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board (on request)

Family Room (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board (on request)

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed (Compact)

A hotel room with a bed, bedside lamps, a painting, a window, and a TV mounted on the wall.

Double Room, 1 Double Bed (Compact)

7.4 out of 10
Good
(32 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children) | In-room safe, desk, iron/ironing board (on request)

Family Room, Multiple Beds (2 Adults and 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Chester Abbots Well Hotel

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Chester Abbots Well Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

The breakfast at Mercure Chester Abbots Well Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Chester Music Theatre. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Grosvenor Park and 5 minutes from University of Chester
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the business-friendly Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tommy

Liked: Cleanliness, staff & service
Good stay and great location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfy, breakfast was nice,and plentiful with polite staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
Had a great stay staff are very friendly and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Breakfast was very good and staff was very helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great service, amazing breakfast, room and swiming pool. Definitely recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and well situated hotel. Free parking for guests. Excellent value for money.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nelson

Liked: Cleanliness
Vlean and nice view, the staff are good and very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a few nights no frills stay. Staff were very friendly and welcoming. Room was clean. Hotel is dated but very reasonable price.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Chris

Nice cooked breakfast, lots of choices, staff a bit weird but otherwise fine
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for a stop en-route north. Easy parking for my motorcycle. Breakfast really good. Staff amazing
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly staff clean room and great facilities
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and so hot and fresh and nice flavours and had a large option of choice for everyone , room was so clean and nice shower was red hot and lovely and the room was quiet
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Very clean very good staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great room great price good food friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janet

Room was clean and tidy , staff were welcoming and polite. Breakfast was very good with plenty of choice. Spa was very good and we used all facilities. Overall we were very happy with our time at the hotel . Its position relative to Chester suited us as we like to walk and we walked the canal path that was only a few minutes away from the hotel. Would use this hotel again .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
All staff at this hotel and associated health club are super friendly and helpful and really made our stay pleasant. Great value for money and cracking breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenden

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazingly professional, polite and pleasant at all times throughout our stay. Breakfast was lovely, fresh and delicious. The hotel is a short taxi ride (or even a longer walk) from Chester Centre and we noted pubs all along the route we took in a taxi. The pool was lovely but often children were in - perhaps have a child free couple of hours mid day. Very very happy with our stay.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service
Convenient for Wrexham away
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Clean rooms friendly staff had a really nice stay here thank you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room clean staff helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Zaber

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay. Highlight for me was the access to the swimming pool and jacuzzi
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Clean bed and bathroom
Stayed 2 nights in Feb 2026