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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
2 restaurants, lunch served
Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(174 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(135 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(54 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Swedish massages, body scrubs or body wraps at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1140 out of 2115 reviews
Rating 8 - Good. 648 out of 2115 reviews
Rating 6 - Okay. 251 out of 2115 reviews
Rating 4 - Poor. 51 out of 2115 reviews
Rating 2 - Terrible. 25 out of 2115 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jean

Travelled with group
Liked: Amenities, property conditions & facilities
Room clean and quiet. Had a problem with key cards. They were reloaded for me but only seemed to last one time. The water was scalding and very difficult to control for shower so ended up having a near cold one. Breakfast was great and overall good value as an hotel. Staff very friendly but failed to follow up on problems eg water temperature and key cards. Having spoken to other people staying there I know they also had similar problems
Stayed 2 nights in Dec 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well-located and with friendly staff. It looks like the rooms in the spa side of the building are better than those in the former mill but the latter were fine for a short stay, the bathroom was just a little small. No quibbles re paying £12 for 24 hours’ parking right outside the hotel in a secure compound. Breakfast was ok but not brilliant quality, but again no complaints given that it was included in the room rate and that was very reasonable. Would we stay again - yes but only for short stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely building, well designed around an old Mill. All the staff were friendly. Good Gym and an 18 metre pool! Breakfast was very good and all you would expect.
Stayed 2 nights in Dec 2025

10/10 Excellent

June

I have stayed here before which confirms how much I like it! My room was larger than expected as I was given a lovely family room. As usual all clean staff helpful and friendly and breakfast good. A great benefit of staying here is it’s proximity to town and being able to walk everywhere
Stayed 1 night in Dec 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities
Comfy bed and pillows, but thin walls
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely,we had a lovely room,better than last year,the room has been upgraded/decor change,we go down every year and stay for 2 nights .Breakfast is very good and the staff cater for your needs .
Stayed 2 nights in Nov 2025

8/10 Good

Connie

Liked: Cleanliness
Good value for money and a very short walk to the centre.
Stayed 3 nights in Nov 2025

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely but the room was very noisy next to the main road. The shower was a mixer tap hard to guage the temperature one minute hot next cold. Lovely breakfast . .
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mill hotel is in a good location with parking very close. The hotel is really nice and so to was our room. We usually stay in the premier inn when visiting Chester but it will definitely be the Mill hotel in future.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Anita

Travelled with family
Liked: Amenities, property conditions & facilities
Staff very friendly !
Stayed 2 nights in Nov 2025

4/10 Poor

Michelle

I was very very disappointed with the hotel because I had booked it for me & my patner to have a look around chester the sink was all chipped & had a big crack in it the room was too small to move in it would not recommend this hotel to my friend's .
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff. Clean hotel right within walking distance of the city.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Staff & service, amenities
Staff are lovely
Stayed 2 nights in Nov 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Room slightly tired (deluxe canalside view) - not sure it was worth the extra money. Lovely breakfast, basic but did the job. Attentive staff. Great location and parking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay all the staff very pleasant, helpful. We would definitely stay agsin
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was that the room was not cleaned on one day and we had to ask for milk and coffee because they had not refilled Everything else was excellent the food and the restaurant staff the reception was very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerrie

Stayed 1 night in Nov 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly welcoming staff and lovely location. Hotel very close to city centre and great building. Rooms a bit tired but very clean. Breakfast was ok but not as good as expected (no mushrooms and toast chewy due to being under a warmer and only offered one pot of tea). I would come again
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Fab time well definitely will be staying with you again Many Thanks Mrs E Dixon
Stayed 2 nights in Nov 2025