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Hotel Noor

3.0 star property

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Photo gallery for Hotel Noor

Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets
Interior
Interior
Soundproofing, iron/ironing board, free WiFi, bed sheets
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
José María Morelos 3, Centro, Chetumal, QROO, 77000
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Explanada de la Bandera
    ‪5 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪8 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, Balcony, Garden View

Shower, hair dryer, towels, soap

Standard Room, Balcony, Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Sea View

Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Partial Sea View

Shower, hair dryer, towels, soap

Superior Suite, Partial Sea View

  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Shower, hair dryer, towels, soap

Standard Room, Sea View

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Noor

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services and dry cleaning.
Hotel Noor offers 35 accommodations. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Hotel Noor, you're just a quick walk from Malecón de Chetumal. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy ocean views while dining at Almina
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Malecón de Chetumal and 4 minutes on foot from Chetumal Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

An outdoor pool, spa services, and a garden are also featured at Hotel Noor. Self parking is free.

This 3-star Chetumal hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Almina – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 16 May 2026 to 29 May 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MXN 25 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Hotel Noor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 158 reviews
Rating 8 - Good. 37 out of 158 reviews
Rating 6 - Okay. 29 out of 158 reviews
Rating 4 - Poor. 12 out of 158 reviews
Rating 2 - Terrible. 9 out of 158 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon and Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The Almina restaurant is amazing & we enjoyed breakfast & dinner. The staff, Jesus & Emily & Dena were very helpful & friendly at all times. Pool was perfect temperature & the housekeepers were friendly & efficient. Absolutely loved the location & the proximity to the Belize ferry. Will return next year for sure!!!!!
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were really good, especially for the price. The hotel was walking distance to the ferry which was super convenient and the restaurant connected to the hotel had good food at decent prices.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025
Verified

8/10 Good

Deb

Liked: Amenities
Great recommendation from the front desk for a place to grab supper! Good location for what we needed. Room was decently clean. Had a corner view of the ocean which was nice. Street was busy but because of its location that was expected.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to Stay

Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and lovely environment
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent people at front desk
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sharon and Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Jesus is the best consierge person & emily & dena were also very helpful
Stayed 11 nights in Feb 2026
Verified

8/10 Good

Luiz

Liked: Cleanliness, staff & service, amenities
Although the Hotel Noor is a bit older, we found the staff was wonderful, helpful and truly kind. From the front desk to the restaurant staff to the housekeeping staff, everyone was very cheerful. Obviously, the rooms have a beautiful view of the water with Belize clearly visible from our balcony.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

brenda

Liked: Cleanliness, staff & service
Disliked: Amenities
It's nice service but hotel is old and the bed is older. New bed would highly improve the experience
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
I like the sea view room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Deanne

Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025
Verified

8/10 Good

Joseph Giovanni

Liked: Cleanliness, staff & service
Conveniently located by the waterfront
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ingvar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We met a very service-minded representative at the front desk. Very helpful and polite.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night. The view was great. The staff was kind.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Libby

Liked: Cleanliness, staff & service, room comfort
Room was fine - clean with comfy linens. Pool needed cleaning.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice view, worn out room!

This hotel looks lovely from the outside but the room and bathroom are well worn. We stayed there instead of our usual, Fiesta Inn, for bay location, pool (clised for repair!) and price. After I booked, Fiesta dropped to their price to match! Some nice bay restaurants next door and just across the street helped.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tinaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs maintenance… a lot
Stayed 1 night in Jan 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Angel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The photos online are deceiving, the hotel looks nothing like what it offers online. It is rundown and doesn’t look like taken care of. The room had tables that were scratched up, the shower needed some work, the view was great (panoramic) but the glass in them needed some caulking. The young lady at the front desk was very nice. We did not stay even 1 nite we wound up somewhere else. Do not rent here unless you look at pictures that they advertise and what it really looks like.
Balcony doors
Bathroom sink
Shower
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Abner

Liked: Cleanliness, staff & service
Pool was out of service, tv was old fat type and wasn't a smart tv.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Rosita

Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025