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M5 Hotel

3.5 star property

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Photo gallery for M5 Hotel

Property entrance
Poolside bar
Deluxe Double Room | Premium bedding, down duvets, Select Comfort beds, free minibar
Lobby sitting area
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
10 Moon Muang Soi 5 Sriphum, Si Phum Sub-district, Mueang, Chiang Mai, 50200
  • Place, Tha Phae Gate
    ‪5 min walk‬
  • Place, Chiang Mai City Arts & Cultural Center
    ‪7 min walk‬
  • Place, Sunday Walking Street Market
    ‪8 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | Premium bedding, down duvets, Select Comfort beds, free minibar

Premier Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Quadruple Room, 2 Queen Beds

Elite Quadruple Room, 2 Queen Beds | Premium bedding, down duvets, Select Comfort beds, free minibar

Elite Quadruple Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

M5 Hotel

This smoke-free hotel features an outdoor pool, a poolside bar and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and concierge services.
M5 Hotel offers 8 air-conditioned accommodations with free minibar items and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at M5 Hotel. During your stay, you're just a quick walk from Tha Phae Gate. Free WiFi in public areas, an outdoor pool and a poolside bar are available.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Tha Phae Gate and Riverside
There's a snack bar/deli on site. You can enjoy a drink at the pool bar. There's an onsite business centre.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a library are also featured at M5 Hotel.

This 3.5-star Chiang Mai hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

M5 Hotel Hotel
M5 Hotel Chiang Mai
M5 Hotel Hotel Chiang Mai

M5 Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 100 reviews
Rating 8 - Good. 13 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lateasha

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay for a good price
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great room for price. Friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

CHARLES

Liked: Amenities
Amazing location nicely updated rooms, a small affordable gem of a hotel right in the heart of Chiang mai
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to the Sunday night market.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two female staff members that helped me were Rose and Rin. They were both so friendly and helpful. They made my stay an amazing experience with their kind Thai smiles and warm-hearted service. I look forward to seeing them again during my next trip to Chiangmai.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Staff was excellent and so friendly. Great room for the price. My only complaint was there was no breakfast included.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Borys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very friendly staff and excellent location!!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Marlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay! The staff were all so lovely and helpful and the area is quiet but close to everything we needed to get to. The room was also stunning and spacious and very clean.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convient place , booked another stay . Staff is very helpful and polite!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great steu

Loved it will be back
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, not many rooms, close to everything. A lot of massages and eateries around.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Lots of mosquitoes flying around the hotel and we got bitten while sleeping .There was construction noise around the area but beyond the control of the hotel. Overall very kind staff and they are super helpful. Location was very convenient.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Kimberly

Disliked: Amenities, property conditions & facilities
Our room would not lock or unlock so every time we left or returned staff would have to open or close our door We were supposed to stay 2 nights but left after 1 night because of issues with the locks
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice modern hotel, cold rooms and very convenient to sunday walking street, night market, Kalare night market, boxing, Cabernet, bars, restaurants, etc.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Friedhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, comfortable, and quiet accommodation in walking distance of all important sites to visit in central Chiang Mai. Staff is very helpful.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kam Yiu Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room. Building and decor in tasteful and nostalgic tropical colonial style.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, bed is comfortable, wifi works well and a/c works well. The best part is how kind and helpful the staff are, especially Rose. They always greet you with a smile and go out of their way to make you happy
Verified

10/10 Excellent

ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with lots of restaurants and bars nearby. The staff was super attentive and helpful at all times. The pictures of the room are super accurate and the same for the other facilities.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. The room was beautiful, staff is so friendly and helpful, they even picked up our laundry for us while we were out. The entrance is super nice, you walk over a koi pond. And great location in the center of Chiang Mai. Would stay here again happily!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hamid reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Nice little quaint hotel when we travel we don’t ever stay in our room except to sleep. The bed was perfect and AC blew cold.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Olivia M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was adequate for the price. It's provided with everything you need. I would return and i would recommend to a friend.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Only thing I did not like was that the toilet is open and directly behind the bed… this was not clear to me in the pictures when I booked and was a bit more intimate than I would have liked.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

HAKBEOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So kindly help me everything for staying hotel
Stayed 2 nights in Nov 2023