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The Chaya Resort And Spa Chiang Mai

4.0 star property

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Photo gallery for The Chaya Resort And Spa Chiang Mai

Outdoor banquet area
Bar (on property)
Deluxe Double Room | Premium bedding, in-room safe, individually decorated
Chaya Pool Access | Premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
141 Suandok Road, T. Suthep, Chiang Mai, Chiang Mai, 50000
  • Place, Wat Suan Dok
    ‪2 min walk‬
  • Place, Chiang Mai University
    ‪5 min walk‬
  • Place, Nimmanhaemin Road
    ‪14 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

8.4 out of 10
Very good
(10 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, individually decorated

Executive Room

9.2 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chaya Pool Access

Chaya Pool Access | Room amenity

Chaya Pool Access

9.4 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Dusit Princess Chiang Mai
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 328 reviews
The price is €56
includes taxes & fees
16 Apr - 17 Apr
Dusit Princess Chiang Mai

About this property

The Chaya Resort And Spa Chiang Mai

Along with 3 outdoor pools, this hotel has a restaurant and a bar/lounge. Valet parking is free. Additionally, a poolside bar, a snack bar/deli and a lazy river are on-site. Housekeeping is available on request.
The Chaya Resort And Spa Chiang Mai offers 41 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at The Chaya Resort And Spa Chiang Mai. During your stay, you're just a quick walk from Chiang Mai University. Enjoy features like free valet parking, plus 3 outdoor pools and a restaurant.
  • Free valet parking and self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Just a 5-minute walk from Chiang Mai University and a 2-minute drive from Nimmanhaemin Road
  • Airport shuttle service available for a fee
The Chaya Resort And Spa Chiang Mai offers its guests 3 outdoor swimming pools and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Chaya Resort And Spa Chiang Mai. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

On-site venue – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 7 AM to 10 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Lazy river
  • Playground

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 3 floors
  • 4 buildings
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chaya Resort And Spa Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 250 per vehicle (one-way)
  • Rollaway bed fee: THB 700.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Chaya Resort And Spa Chiang Mai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chaya Chiang Mai
The Chaya And Spa Chiang Mai
The Chaya Resort And Spa Chiang Mai Hotel
The Chaya Resort And Spa Chiang Mai Chiang Mai
The Chaya Resort And Spa Chiang Mai Hotel Chiang Mai

The Chaya Resort And Spa Chiang Mai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 524 reviews
Rating 8 - Good. 148 out of 524 reviews
Rating 6 - Okay. 61 out of 524 reviews
Rating 4 - Poor. 26 out of 524 reviews
Rating 2 - Terrible. 22 out of 524 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyle, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
No issues
Stayed 1 night in Dec 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort but what makes It so exceptional are the kind and caring staff. The location is about 10 mins away from city area or about a 30 min walk which wasn’t bad. It’s safe so you can explore how you like It! I will def stay here again if I come back to Chiang Mai no hesitations.
Stayed 3 nights in Dec 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities
The room itself was wonderful. King size four-poster canopy bed, wet bathroom with soaker tub and hand shower, rain shower and hand shower, safe, wardrobe, mini fridge. The room is locked by padlock onto a timber bolt.i didn’t feel unsafe but equally, a determined intruder would have no difficulty. The included breakfast comprised a choice of two fried eggs or “boiled rice”, which was a soup with ground pork, rice and coriander/cilantro. Toast, with butter and strawberry jelly, instant tea / coffee / milo with sugar and powdered creamer coffee tasted good for instant coffee). There are proper cafés nearby, and coffee is served at a bar in the lobby / although I never tried it. The staff are delightful. The pool is dated but adequate. Very happy with my stay. If you don’t mind walking 30 mins to malls and Old City, it’s a great option for the price.
Stayed 11 nights in Nov 2025

8/10 Good

Catherine

Liked: Staff & service
Good stay for one evening, there was a rooster nearby that crowed throughout the night, but I was still able to get some sleep. Light sleepers, however, may be affected. Staff were very friendly and helpful and the room was clean.
Stayed 1 night in Dec 2025

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Amenities
The hotel needs some refurbishment, the main pool was closed for cleaning for 3 days,, breakfast has to be ordered as not buffet style,sunbeds are hardwood with no cushions, the bed was comfortable, water pressure a bit slow,20 minutes to run a bath, ,I wouldn't bother with the pool access rooms or breakfast which woyld make it a much cheaper deal,only a 3 star for me
Stayed 3 nights in Dec 2025

6/10 Okay

Francine

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were very unimpressed by this property. Sadly, it seems like this hotel was once very loved. There’s a lot of detail in the work that went into the original craftsmanship, you can tell. However, it seems like the property nowadays does not receive much upkeep. There’s garbage that randomly sits about the property line, and just a slew of little things that need improving. We would have been prepared for some inconveniences, but some are unacceptable. I was drawn to this booking because it advertised “a spa, poolside bar, pool access room, etc.” Our room was a pool access room, albeit a pool that was “being treated” during the entire length of our stay. At almost $100 a night in Thailand, one has higher expectations. If you book this property, just be cautious that it is more like a $50/night worthy stay IMO. I never normally write reviews, but I want others to know that we regret not booking a nicer hotel closer to the old town area for the same price, if not less expensive.
Non working “poolside” access room 😝
Stayed 3 nights in Nov 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service
Booked this hotel on previous reviews, unfortunately this hotel was shocking, unable to use the main pool as it was unbelievably dirty (due to storm) but the small pool was clean? No cushions for the sun beds or day beds, most of the wooden sun beds were broken, 1 parasol which was also broken. Pool towels were available. The rooms were clean, no hot water for a shower, no furniture on balcony, had to ask for some. Screws exposed on balcony rail. Water provided daily, the staff were lovely. The breakfast was ok, would not stay here again. Very disappointed. Needs full refurb.
Stayed 4 nights in Nov 2025

6/10 Okay

camila

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
they never clean our room, the breakfast is super late, i was in a tour and i have to leave without bf because the staff was no ready for food , the hotel is good the room is clean and beautiful but they need to speak english they don’t understand some words
Stayed 2 nights in Nov 2025

8/10 Good

Natalie, Ontario

Stayed 6 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
staff was welcoming.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elanor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was exceptional so peaceful and clean. The staff were lovely and it was very easy to get in and out of the main city either walking or getting a grab. I loved staying here and would stay again.
Stayed 4 nights in Nov 2025

8/10 Good

Tiffany

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Gorgeous room and facilities, truly lovely staff. The location is a little out of the way but absolutely worth it and close to the Nimman neighbourhood/airport. Would 100% stay here again!
Stayed 1 night in Nov 2025

2/10 Terrible

Hassan, mission Viejo

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old, ugly and no service, food, cold water for shower, no air-conditioning, and the management is very uncooperative. I checked out the next day, and they Didn't refund my money for my 4 days reservation.
Stayed 4 nights in Nov 2025

10/10 Excellent

Grant

Stayed 6 nights in Oct 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty ok!
Stayed 1 night in Oct 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Oct 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd like to see it during the high season. During low season it was empty and left me to think too much and find issues in the room. I spent a lot of time in there, which was mostly positive. The negatives: The TV has local channels without ease of access to streaming services. The minibar in the room was nonexistent with the except of water bottles each day and a refill of the tea bags. Nothing else is in the room. Ants, but this is Thailand and if you have any trash they'll come find it. I opted out of daily room cleaning and ended up having a small issue with some ants picking at my trash. The fridge was really noisy and needed maintenance, so I just unplugged it. Overall: The property needs people to invest to return to its full potential. It's beautiful. Oh, and don't book the deluxe room. It's view is blocked by the pool and I promise you, if you're not expecting that you'll hate it and give them a 1 star. They don't deserve a 1 star. I believe 4. I would absolutely stay again. I wanna see it in high season.
Stayed 14 nights in Sep 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful if you are interested in wellness pursuits
Stayed 1 night in Sep 2025

6/10 Okay

Tonia

Liked: Cleanliness, staff & service
We had room 115, it was very dark semi basement type room, we had a small backyard but it looked like an unfinished construction site. Definitely not a room to sit outside and enjoy the view. Good deep swimming pool on the property though. The building needs a touch up.
Stayed 7 nights in Aug 2025

8/10 Good

Jenn

Travelled with family
Liked: Cleanliness, amenities
This hotel is a hidden gem with rooms that literally walk out to the huge pool. The outside decks and furniture could use an upgrade but the rooms are beautiful and comfortable. The staff was friendly but they forgot to tell us that we could order food the night before since regular dining was not open. We were there during the low season and practically had the place to ourselves. There is a sweet English style cafe around the corner.
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities
The place is close to the airport and away from the city life. There's a laundromat nearby. The place seems to have history.
Stayed 6 nights in Jun 2025

2/10 Terrible

Ebony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I ended up switching hotels as soon as I saw 2 rooms. The driver was very kind and their English was extremely limited- which I understand. I was not told to pay for the driver ahead of time and since my plane came in late, I had no way of exchanging currency. I was also told after calling several times that transportation was unavailable. They do struggle to communicate information. I walked in and there was a very bad, moldy smell. I still tried to give it a chance. Then I walked in the room, smelled bad, very wet feel and there was a huge dead roach by the door. They offered me another room upstairs and I tried. A lizard crawled from under the bed to go under the closet. I left immediately and went to another hotel. They did drive me to my new location. I am working now to get a refund. Very, very kind staff however, the pictures do not give a true description of what you will see in person.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Sooo beautiful of a resort!!! The staff is incredible and they made me feel at home!!! I’ll be back again!!
Stayed 3 nights in May 2025

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