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voco Chiayi by IHG

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Daily buffet breakfast for a fee
Bar (on property)
Indoor pool
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Place, Chiayi Cultural and Creative Industries Park
    ‪4 min drive‬
  • Place, Jia-Le-Fu Tourism Night Market
    ‪5 min drive‬
  • Place, Art Site of Chiayi Railway Warehouse
    ‪5 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed (Japanese)

Suite, 1 Single Bed (Japanese) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Single Bed (Japanese)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Kids Theme)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 169 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, Multiple Beds (Pet Friendly)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Grand Room, Multiple Beds (Sleeper Sofa)

Grand Room, Multiple Beds (Sleeper Sofa) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds (Sleeper Sofa)

  • City view
  • 50 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,005 reviews
The price is €64
includes taxes & fees
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About this property

voco Chiayi by IHG

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Chiayi City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at voco Chiayi by IHG, you'll be within walking distance of Taiwan Hinoki Museum. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a children's club, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Wenhua Road Night Market and a few minutes from Taiwan Hinoki Museum
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Voco Chiayi by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, a vending machine, and gift shops/newsstands are also featured at the luxury voco Chiayi by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Chiayi City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Voco Chiayi by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 977 for adults and from TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

voco Chiayi by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 166 reviews
Rating 8 - Good. 38 out of 166 reviews
Rating 6 - Okay. 10 out of 166 reviews
Rating 4 - Poor. 5 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elaine ILi

Liked: Cleanliness, staff & service, amenities
Clean room, nice staffs.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shuchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tzu-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with chill atmosphere.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is so nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Chih Hung

Liked: Cleanliness, staff & service, amenities
GOOD
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wan jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025
Verified

8/10 Good

KA FAI

Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Xue

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The hotel has friendly staffs. But, the Foods quality, parking facilities and the standard operation procedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be better.

本評論沒有提及特定的價格或房價，也沒有使用不雅文字，也沒有提供個人資訊，請勿再退 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定 The positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the standard operation prucedures of the working flows and guidelines are required to be improved as soon as possible. It’s still on the way to be better.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has friendly staffs. But, the F&B quality, parking facilities and the SOP of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Allen Kuanying

Liked: Staff & service

It’s still on the way to be the VOCO.

還在成為VOCO的路上 1.員工友善，但館內資訊尚未能明確掌握 2.停車場的車道車位均偏小，出入口辨識系統急需改善 3.餐飲品質並不穩定，但員工依舊友善 The one positive feedback is the property has a group friendly staffs. But, the F&B quality, parking facilities and the S.O.P of the working flows and guidelines are required to be improved ASAP. It’s still on the way to be the VOCO.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Can found other people’s earning in bathroom, very strange on housekeeping. Water is not provided in the room very inconvenient
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
It is unacceptable to see "China Taiwan" in the order information.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

KYEE KYEIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房整潔安静，職員友善，找吃的有點遠。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chia-Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨的客房、親切的服務人員、親子設施以及水療區，房內還有mini bar。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YI-AN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒的體驗
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chihyun

Liked: Cleanliness, staff & service, amenities
是
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yu-Hsuan

Liked: Cleanliness, staff & service, amenities
櫃檯人員主動協助換高樓層城市景房，棒！
Stayed 1 night in Feb 2026
Verified

8/10 Good

TE LIANG

Liked: Cleanliness, staff & service, amenities
停車方便，櫃檯員工親切，還有提供入住禮(小包裝老楊方塊酥)，客房乾淨明亮舒適。飯店七樓有游泳池及溫水SPA區，但是更衣室內只有兩個淋浴間，頗不方便。另外，飯店沒有提供自助洗衣設施，不利長期住宿商務客運用。
Stayed 1 night in Jan 2026