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The Emily Hotel

4.0 star property
VIP Access

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Photo gallery for The Emily Hotel

Exterior
Reception
Exterior detail
Superior Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished
Superior Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
311 North Morgan Street, Chicago, IL, 60607
  • Michigan Avenue
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Standard King)

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King) | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed (Executive King)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Deluxe Double)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

The Emily Hotel

Hotel with a restaurant, near Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
The Emily Hotel offers 159 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Emily Hotel. During your stay, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from United Center and a few minutes from Chicago Riverwalk
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Emily Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 1:00 PM.
Selva – On-site rooftop bar.
Fora – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

Reviews

The Emily Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 873 out of 1219 reviews
Rating 8 - Good. 197 out of 1219 reviews
Rating 6 - Okay. 87 out of 1219 reviews
Rating 4 - Poor. 30 out of 1219 reviews
Rating 2 - Terrible. 32 out of 1219 reviews

Reviews

10/10 Excellent

Colleen, Rincon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor rooftop movie was great fun and very unique!
Stayed 1 night in Jun 2025

6/10 Okay

DANIEL

Liked: Cleanliness, property conditions & facilities
I am not giving a great rating to this hotel for several reasons. The most important issue was that I was staying with someone who needed a wheelchair. Although I had requested a wheelchair and they had one available, I checked in late, and there was no one available to assist me with the wheelchair and our baggage. This was quite disappointing. When I asked the bartender for help, she said it wasn’t her responsibility. Additionally, the room was missing toothpaste, which is typically provided in hotels of this category. I had to ask for it. The only reason I didn't give them a lower rating is because of one staff member. I don't remember his name exactly, but I believe it was Shane. He really made a difference. Although the front desk staff was not particularly helpful, Shane was exceptionally kind when I checked out. He noticed I was struggling with the baggage and the wheelchair and helped me with everything. I truly appreciate his assistance.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Stayed 3 nights in Jun 2025

4/10 Poor

Lucas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Severely underwhelming experience. We had room 231. The front desk and especially the valet were exceptional. The Expedia booking made it look like there was a nice bathtub and well decorated room. There wasn’t a tub. When I went to talk to the front desk, they said only 40% of the rooms have tubs and it’s hit or miss if you get one or not. They said they were completely booked and didn’t have any other rooms to move us to. There is no place to sit. The only non-bed furniture is a terrible wire desk chair, with only a seat cushion ( no seat back); it was severely uncomfortable. There is no art, wallpaper, or decorations in the room. Under the desk is exposed lacquered plywood. The desk has a cutout in it for something that wasn’t there. The bed frame is a simple metal frame with a rudimentary headboard that isn’t comfortable. The storage solution is this metal frame behind the tv . There are no hooks or bins or attachments to actually use it. Overall, the room felt unfinished and forgotten about. It felt like a dorm room that a college student lended you for the weekend. This would have all been fine, if the price was comparable. We paid 420 dollars (after Chicago taxes) for one night expecting something much grander and luxurious than what we were given.
Stayed 1 night in Jun 2025

8/10 Good

Keith

Stayed 4 nights in May 2025

10/10 Excellent

Marvene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful boutique hotel in excellent Fulton Market area. Walkable to excellent dining and shopping options. The staff were all very friendly and efficient and we loved the convenience of the attached coffee shop.
Stayed 3 nights in Jun 2025

8/10 Good

Tanya

Stayed 5 nights in Jun 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely great location and hospitable staff. My wife and I stayed their for our first anniversary, and they were extremely kind and welcoming. The rooms are clean, and has a mini bar for convenience. Fireplaces outside are a very nice touch. We will be back when we stay in the west loop.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We only stayed one night but, honestly, if we needed anything longer we would have absolutely changed hotels. The staff is kind and accommodating - it’s the bed that’s horrific. It was like sleeping in the cheapest futon mattress you could find. My wife and I tossed and turned all night from being extremely uncomfortable. When I’m staying some place, the ONE thing I need the establishment to get right is a comfortable bed. That’s the whole point of a hotel - a relaxing place to rest. The room itself was okay - small & compact. They’re maybe trying to go for an industrial esthetic, but really everything is just decorated with grey and pressboard. The cafe’s coffee was descent - didn’t get a chance to try their restaurant. The neighborhood is walkable, with bars and restaurants close by.
Stayed 1 night in May 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Alexandra

Stayed 2 nights in May 2025

4/10 Poor

Amanda

Stayed 5 nights in May 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We were placed in a handicap without our consent. The hotel is beautiful, but rooms for the disabled are inconvenient and disappointing for regular guests.
Stayed 7 nights in May 2025

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower didn’t work. Didn’t have the time to move to a new room due to meeting schedules. Was very inconvenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Hallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 3 nights in May 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and modern. Easy check in and checkout. Brunch and lunch in the restaurant were delicious and affordable.
Stayed 2 nights in May 2025

10/10 Excellent

Jackson

Stayed 1 night in May 2025

10/10 Excellent

Todd

Stayed 1 night in May 2025

10/10 Excellent

Angelica Naranjo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was completely friendly!! Greattttttt coffee shop on premises!! So convenient!!! It’s such a cute and elegant hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Neka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 3 nights in May 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Very clean and trendy feeling. The staff were really nice
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Of course! Here’s a 5-star hotel review that’s warm, detailed, and polished: ⸻ 🌟🌟🌟🌟🌟 An Unforgettable Stay – Perfect from Start to Finish! I recently had the pleasure of staying at this incredible hotel, and I can honestly say it was one of the best hospitality experiences I’ve ever had. From the moment I arrived, the staff went above and beyond to make me feel welcome and taken care of. The check-in process was seamless, and the warm welcome set the tone for the entire stay. The room itself was spotless, beautifully decorated, and incredibly comfortable. The bed was like sleeping on a cloud, and the attention to detail—from the plush linens to the thoughtful amenities—made it feel like a home away from home. I especially appreciated the small touches, like the complimentary coffee, high-end toiletries, and the personalized welcome note. The hotel’s facilities were equally impressive. The pool area was stunning, perfect for relaxing with a cocktail, and the on-site restaurant served some of the best meals I’ve had in a long time. The staff in the dining room were attentive and friendly, offering great recommendations from the menu. What truly sets this hotel apart, though, is the genuine care and professionalism of the entire team. Every interaction felt warm and authentic, and it’s clear they take pride in providing a world-class experience. I would absolutely stay here again in a heartbeat and highly recommend it to anyone looking for a luxurious, relaxing getaw
Stayed 1 night in May 2025