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Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Property amenity
Bar (on property)
Business centre
Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪10 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(108 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(99 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Standard Room, 2 Double Beds, Non Smoking (Larger Room) | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room) | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hampton Inn Chicago Downtown/Magnificent Mile
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,409 reviews
The price is €116
includes taxes & fees
5 Apr - 6 Apr
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About this property

Best Western River North Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and self parking. Housekeeping is available on request.
Best Western River North Hotel offers 150 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 8 minutes by foot from Michigan Avenue and a 2-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria Ora – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self-parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1091 reviews
Rating 8 - Good. 254 out of 1091 reviews
Rating 6 - Okay. 183 out of 1091 reviews
Rating 4 - Poor. 78 out of 1091 reviews
Rating 2 - Terrible. 102 out of 1091 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Araceli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall our stay was fine i wouldn’t come back to stay here the place smells like marijuana although this is a smoke free area and guests were also noisy all nights and even arguing which disrupted my stay staff were nice !! 💜
Stayed 4 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat breakfast here.
Stayed 1 night in Dec 2025

8/10 Good

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Jose

Travelled with partner
Disliked: Property conditions & facilities
Smokers on a nonsmoking building, the smell of marijuana and cigarette was horrible
Stayed 2 nights in Dec 2025

6/10 Okay

Chris

Travelled with family
Disliked: Property conditions & facilities
Elevator 2 was out of service
Stayed 1 night in Dec 2025

10/10 Excellent

Elfandrani Yuanita

Stayed 1 night in Dec 2025

6/10 Okay

Mariana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Clean room, small beds.
Stayed 1 night in Dec 2025

10/10 Excellent

David, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Aylen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

2/10 Terrible

elle

Stayed 1 night in Dec 2025

2/10 Terrible

Sam

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hallway smelt like cigarette smoke, the breakfast was not available and when we got late checkout a employee banged on our door and told us”bro check out was at 11, you need to get out”
Stayed 2 nights in Dec 2025

6/10 Okay

Isiah

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean,easy check-in.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Very comfortable and everything is close
Stayed 1 night in Dec 2025

6/10 Okay

Derek

Staff were great. Room was fine, the in unit heater didn't work very well. Elevator smelled bad. You also have to walk through a parking garage after checking in to get to your room
Stayed 1 night in Dec 2025

6/10 Okay

Steven

The hotel is not a bad option and in a great location. However, there was a problem with the HVAC system and the elevator and the hallways were very hot during our visit. Other than that, it's nice walking distance to the river.
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marissa

Stayed 1 night in Dec 2025

2/10 Terrible

Adesynne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
staff was rude. called room at 1 am saying we aren’t supposed to be staying there after we gave them id 3 times and they saw i was under 21. we woke up to the call we were sleeping.
Stayed 1 night in Nov 2025

10/10 Excellent

JoeAnn

Stayed 1 night in Nov 2025

8/10 Good

Lexi

The
Stayed 1 night in Nov 2025

2/10 Terrible

Dalton

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll never stay here again and there was no were to park
Stayed 1 night in Nov 2025

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