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Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Property amenity
Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Bar (on property)
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪10 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(104 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(97 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Standard Room, 2 Double Beds, Non Smoking (Larger Room) | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room) | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western River North Hotel

Hotel with a rooftop terrace, 8-minute walk to Michigan Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and self parking. Housekeeping is available on request.
Best Western River North Hotel offers 150 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 8 minutes by foot from Michigan Avenue and a 2-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria Ora – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self-parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1045 reviews
Rating 8 - Good. 247 out of 1045 reviews
Rating 6 - Okay. 176 out of 1045 reviews
Rating 4 - Poor. 78 out of 1045 reviews
Rating 2 - Terrible. 95 out of 1045 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Nov 2025

2/10 Terrible

Vernon

Travelled with family
Disliked: Cleanliness, amenities
room was dirty and people were very rude to me and my guest very very unsatisfied
Stayed 1 night in Nov 2025

6/10 Okay

Evelyn

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

Cowboy

Stayed 2 nights in Nov 2025

4/10 Poor

Erika

Stayed 1 night in Nov 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities
Nice and clean room! Nice pool area.
Stayed 1 night in Oct 2025

10/10 Excellent

Tommie

Stayed 3 nights in Oct 2025

4/10 Poor

Nora

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is so loud. You can hear the street and the walls are paper thin. I could hear someone’s alarm go off all morning. It is not accessible at all. Housekeeping shows up at 8 am. You can hear the person in the room next to you turn on their sink, flush their toilet, etc. mattress is so uncomfortable. Don’t waste ur money
Stayed 2 nights in Oct 2025

10/10 Excellent

Salome

Stayed 1 night in Oct 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and comfy. The toilet area was a little castrophic. Our service dog was comfortable as well.
Stayed 2 nights in Oct 2025

6/10 Okay

Ambroshia

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great, close to everything. The hotel is very dated, only the reception area is updated. The remainder of the hotel is old, stinks, floors in the hallway creak, and the walls in the rooms are paper thin. We could hear the people above us walking hard for about two hours late at night each night, to the point that I couldn’t sleep. I turned on the air conditioner fan and brown noise trying to block out the noise so my daughter and I could sleep. It was horrible. The staff was very nice and the amenities like the indoor pool and rooftop were very nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robertniece, Evergreen Park

Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A walk down memory lane..

Stayed 2 nights in Oct 2025

10/10 Excellent

Lautaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place located beautifully & had everything one needs. Definitely recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Yvona

Stayed 1 night in Oct 2025

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
THE ROOF DECK IS NICE. THE PARKING ATTENDANT IS AN ABSOLUTE GEM. NO MINI FRIDGE IN ROOM, AND IF ITS RAINING BE CAREFUL WALKING BETWEEN THE BUILDINGS BECAUSE ITS SLIPPERY.
Stayed 1 night in Oct 2025

2/10 Terrible

luis

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Stayed 2 nights in Oct 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in Oct 2025

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was very nice. Staff were great. Breakfast was OK but the location of the room above the parking garage was suboptimal and the noise at this location is next to unbearable.
Stayed 6 nights in Oct 2025

10/10 Excellent

ryosuke, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

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