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Chicago Marriott Naperville

3.5 star property

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Photo gallery for Chicago Marriott Naperville

Terrace/patio
Lobby
Indoor pool
Banquet hall
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1801 North Naper Boulevard, Naperville, IL, 60563
  • Morton Arboretum
    ‪4 min drive‬
  • Riverwalk Park
    ‪7 min drive‬
  • College of Dupage
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, desk, laptop workspace

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, desk, laptop workspace

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Chicago Marriott Naperville

Suburban hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free wired Internet in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Weekly housekeeping is available.
Chicago Marriott Naperville offers 424 accommodations with iPod docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the room service at Chicago Marriott Naperville. During your stay, you'll be within walking distance of Northern Illinois University - Naperville Campus. Free self-parking, free wired Internet and an indoor pool are available.
  • Free wired Internet in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Artisan Table
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the room service
  • Just a 3-minute drive from Morton Arboretum and 5 minutes from DuPage Children's Museum
Chicago Marriott Naperville offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 81991 square feet (7620 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Chicago Marriott Naperville. Self parking is free.

This 3.5-star Naperville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Artisan Table – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Artisan Table
  • Starbucks

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (81,991 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Marriott Naperville
Chicago Marriott Naperville Hotel
Marriott Naperville Chicago
Naperville Chicago Marriott
Holiday Inn Naperville
Marriott Chicago/Naperville Hotel Naperville
Chicago Marriott Naperville Hotel
Chicago Marriott Naperville Naperville
Chicago Marriott Naperville Hotel Naperville

Chicago Marriott Naperville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 711 reviews
Rating 8 - Good. 159 out of 711 reviews
Rating 6 - Okay. 52 out of 711 reviews
Rating 4 - Poor. 27 out of 711 reviews
Rating 2 - Terrible. 22 out of 711 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants
Stayed 2 nights in May 2025

8/10 Good

Niki

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff were polite, friendly, helpful and great at check in. Our room service staff went above and beyond to accommodate us and were so lovely. We had a negative experience at Sunday buffet breakfast, where we were seated at the end of a large table where there was clearly a large group sitting there. The restaurant was busy, but the staff seated us there. As I waited at the table, my daughter was getting breakfast when a man sat in her seat. I politely told him my daughter was sitting there, and the man next to him told me “too bad, we were here first, we are not moving”. I was quite upset by this and then asked to be moved to a different table. I would have preferred to wait then deal with difficult customers. Our room was nice. But we found the floor had not been cleaned well. There was broken plastic on the floor, a rolled up sock from the previous guest that had not been cleaned or removed. I strongly doubt the floor was cleaned. We also found a sea shell on the bathroom vanity. The bed was comfortable and we had a good night’s rest.
Stayed 2 nights in May 2025

10/10 Excellent

Antwan

Stayed 1 night in May 2025

8/10 Good

Zia, Saint Louis

Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Typical Marriott quality stay, nice. Staff took away breakfast a bit too soon on one of the days of our conference. However, we stayed a few scant minutes over in a ballroom the previous night so I guess it was perhaps retaliatory or staff was not prepared for the event next door to us. Either way, we may book again. All of our midwestern state guest were pleased
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit
Stayed 1 night in Apr 2025

8/10 Good

Detria, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but aid for breakfast through Expedia staff could not see. Overall would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Antinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Danya

Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice atmosphere to be in!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott-Naperville Visit

Great stay! Very Clean! Staff was friendly and professional! No wait for check-in or eateries.
Stayed 2 nights in Apr 2025

10/10 Excellent

Felecia

Stayed 1 night in Apr 2025

8/10 Good

Detria, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was very nice. Hotel aesthetic was very pleasing. I would definitely stay again! Pool area was nice. Several times people almost slipped. Would loved to see this area better kept. Other than that we had a good time.
Stayed 1 night in Mar 2025

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Rooms were fine. Comfortable beds. Tiny bathroom. Free parking was nice. Starbucks was nice. Housekeeping came in even with the do not disturb sign on the door. Luckily the door was latched from inside or I wouldn’t have been happy since my child was in the middle of changing near the door. Nice big lobby.
Stayed 2 nights in Mar 2025

6/10 Okay

Anuradha

Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff, very clean rooms, and hotel food was delicious!! Meeting rooms were excellent for our conference!
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvestro

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Feb 2025