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Country Inn & Suites by Radisson, Gurnee, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Gurnee, IL

Exterior
Indoor pool
Down duvets, desk, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
5420 Grand Ave, Gurnee, IL, 60031
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Six Flags Great America
    ‪13 min walk‬
  • Gurnee Mills
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Down duvets, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Gurnee, IL

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Country Inn & Suites by Radisson, Gurnee, IL offers 68 accommodations with coffee/tea makers and designer toiletries. Beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Gurnee, IL. During your stay, you'll be within walking distance of Six Flags Great America. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • 14 minutes by foot from Six Flags Great America and a 3-minute drive from Gurnee Mills
Country Inn & Suites by Radisson, Gurnee, IL offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Gurnee, IL. Free self parking is available.

This Gurnee hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Gurnee
Country Inn Carlson Gurnee
Country Inn Suites by Radisson Gurnee IL
Country Inn & Suites by Radisson, Gurnee, IL Hotel
Country Inn & Suites by Radisson, Gurnee, IL Gurnee
Country Inn & Suites by Radisson, Gurnee, IL Hotel Gurnee

Country Inn & Suites by Radisson, Gurnee, IL Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kent, Stevensville

Business traveller, Travelled with partner
Liked: Staff & service
I sure would love to give this property a 5 star rating, however, I just can’t. The staff was very nice and helpful. I accidentally made the reservation for the wrong night & they fixed it right away. No questions asked. Very appreciative since it was late when we got there. The hotel on the other hand was very smelly, the beds were hard as a rock, the pillows were so small, and the breakfast was not very good. The middle eastern smell radiated throughout the hotel, just ruined the stay. Very nice people, just need to get rid of that smell.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com update your listings!

The entire lobby as well as my room was in a state of disrepair. The room was dirty and “remodel” if that, was not complete. Well worn, as the entire public areas were. Originally had reservations for 4 nights. Checked out after unpleasant first. The woman who checked me in said she already had recharged the four nights on my card! Told I had to wait 5 business days for refund! Was charged more than hotels.com for one night. They claim they no longer honor hotels.com AND SHOULD NOT BE LISTED!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Stayed 1 night in Feb 2025

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and very good staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Katureah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great.
Stayed 3 nights in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Patricia

Stayed 2 nights in Feb 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Haidy

Travelled with family
The staff is nice. However, house keeping only goes to the room every two days, the hotel is outdated. The carpet outside the room is dirty and smell old. Additionally there was construction on the breakfast area uncover that you could see it as soon as walking in. There were old pieces of furniture by the stairways.
Stayed 5 nights in Feb 2025

4/10 Poor

GARY

Disliked: Cleanliness, property conditions & facilities

Not up to the standard expected

Unfortunately not what would be expected of a Country Inn and Suites. While there were attempts at painting walls and cabinets this one needs updates. Elevator and halls were not cleaned or maintained. Breakfast substandard for this chain. While it has been a few years I stayed at this hotel several times and it no longer is to the standard of this chain.
Stayed 1 night in Feb 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The breakfast was minimal at best, the room had roaches and when we told the front desk they didn’t even offer to move us.
Stayed 3 nights in Feb 2025

10/10 Excellent

Myra

Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in the lake county area

Best hotel to stay at if you are ever in the Zion IL. Very clean very nice
Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness
The good: they are remodeling ao gettingbupdated. Nice. Room, clean. Good value. The bad: whe. We checked in and went onuse the water the hot water was baremy warm. Addressed it with ataff and. They offered to move ua, however it was hit water so no matter where we wouldnt have hot water and on our last day there was no hot water. Overall not that bad of a stay
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Take the stairs!

Everything was fine, although the elevator is sketchy. It has a 10 second delay before opening the door. There is nothing scarier than the thought of being trapped in an elevator with your elderly mother!!
Stayed 2 nights in Jan 2025

6/10 Okay

Manuella

Business traveller
I approached the clerk for a towel set and body soap, she gave me dingy towels and facial soap.
Stayed 3 nights in Jan 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk very professional, friendly. rooms where neatly and clean comfortable. will stay again.
Stayed 6 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some dated appliances. Home feel. Reno bathroom

Check in was good. Very attentive front desk clerk. Everything was good. Wood paneled elevator. Don't see that too much anymore. Got to the room. Nice, homey room. Dated tv. I did like the amount of lights around the room. I love the fan in the bathroom. Shower head was great. Water pressure was good. I loved the vanity in the bathroom. Did have one problem, toilet seat popped off. Went to front desk. Showed it to him. I could’ve sworn he said he fixed it. Well, not well enough. He changed our rooms so we had to take all our stuff out and move rooms. Kind of a hassle but we needed a toilet. New room didn’t have an office chair. Like it was missing. Rolled the chair from the previous room to the new one. Fridge & microwave in the room is always clutch. Love Country for that.
Stayed 1 night in Jan 2025

8/10 Good

Clay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Was a great stay, came for Navy boot camp graduation. Not that far from the base, and close to a lot of eateries.
Stayed 2 nights in Jan 2025

4/10 Poor

Amy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room itself wasn’t terrible and it was clean, but the TV was damaged and the bed was broken, so my stay wasn’t very comfortable
Stayed 1 night in Jan 2025

8/10 Good

lorrianne

Stayed 3 nights in Dec 2024

2/10 Terrible

Julie

Stayed 1 night in Dec 2024