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Crowne Plaza Chicago West Loop by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Chicago West Loop by IHG

A multi-story hotel with a prominent sign reading "Crowne Plaza."
A spacious lobby with high wooden pillars, a seating area with sofas and a bench, a fire feature, and a modern design.
A modern restaurant with round tables and booths, a high ceiling with exposed beams, and a brick accent wall with the text "RVE DELTA".
A spacious lobby with a seating area, a reception desk, and a large screen.
A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(73 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a chair, and a telephone.

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window with curtains.

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(162 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

A hotel room with two beds, a TV on a cabinet, a lamp, and a wall-mounted artwork.

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Junior Suite, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for 2 Double Beds Standard Balcony

A hotel room with two beds, a sofa, a nightstand, a lamp, and a window with curtains.

2 Double Beds Standard Balcony

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Hampton Inn Chicago Downtown/Magnificent Mile
Downtown Chicago
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 1,546 reviews
The price is €151
includes taxes & fees
7 Sept - 8 Sept
Hampton Inn Chicago Downtown/Magnificent Mile

About this property

Crowne Plaza Chicago West Loop by IHG

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Chicago West Loop by IHG. During your stay, you're just a quick walk from University of Illinois Chicago. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Rye Deli & Drink
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Within a 15-minute walk of University of Illinois Chicago and Willis Tower
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Rye Deli & Drink – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
RYE BAR – This bar only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 57 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 57.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60661,Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1658 out of 2560 reviews
Rating 8 - Good. 532 out of 2560 reviews
Rating 6 - Okay. 211 out of 2560 reviews
Rating 4 - Poor. 78 out of 2560 reviews
Rating 2 - Terrible. 81 out of 2560 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel definitely will be back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean room, close to our destination.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is very good I will stay there again next time Thank you
Stayed 1 night in May 2026
Verified review

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and room were clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time and will be back!!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, exceptionally friendly staff, great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, with shops nearby.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were incredibly nice!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Shania

Liked: Cleanliness, staff & service, amenities
Very smooth stay would come back and stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel within walking distance of downtown Chicago.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were clean and well maintained, parking was extremely convenient, and the hotel is well located in the loop.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean room, great staff, excellent service at the restaurant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and easy parking. Enjoyed my stay and would book again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old looking hotel, but well updated on the inside and a helpful, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rosita L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and the hospitality. Th hotel is close to everything and I walked everywhere.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful and responsive staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Andy Protopapas

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location in Greektown close to Downtown attractions and close to medical district.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Umadevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest hotel staff ever
Stayed 3 nights in May 2026

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