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Extended Stay America Suites Chicago Elmhurst O'Hare

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elmhurst O'Hare

Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
550 W Grand Ave, Elmhurst, IL, 60126
  • Place, Beyond Center Stage Performing Arts
    ‪3 min drive‬
  • Place, Midwest Conference Center
    ‪4 min drive‬
  • Place, Elmhurst College
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Chicago Elmhurst O'Hare

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Chicago Elmhurst O'Hare offers 117 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Chicago Elmhurst O'Hare. During your stay, you'll be close to Edge Ice Arena. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 13 minutes by car from Donald E. Stephens Convention Center and 15 minutes from Woodfield Mall
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Chicago Elmhurst O'Hare also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

This Elmhurst hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Hotel Elmhurst Chicago O'Hare
Elmhurst Extended Stay
Extended Stay America Elmhurst
Extended Stay Elmhurst
Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Suites Chicago Elmhurst O'Hare Hotel
Extended Stay America Suites Chicago Elmhurst O'Hare Elmhurst

Extended Stay America Suites Chicago Elmhurst O'Hare Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 366 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 111 out of 1004 reviews
Rating 2 - Terrible. 154 out of 1004 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Suzanne

Stayed 4 nights in Dec 2025

6/10 Okay

Suzanne

Business traveller, Travelled with partner
The rooms are clean, but they are old and in need of updates. Although this is a non-smoking hotel, it reeks of smoke. They have no room service, but they have a towel and sheet exchange system (you bring the ones you've used to the office area and they give you clean ones to take to your room). I had no problem with the towels, but I would have liked some help with the bedding; however, they refused to assist. All in all, we had a clean, warm stay with the option of Coffee and breakfast snacks.
Stayed 7 nights in Nov 2025

2/10 Terrible

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Nov 2025

8/10 Good

Sonya

Stayed 1 night in Nov 2025

2/10 Terrible

Fe Lydia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We found cochroaches and rat feces in our room. Rooms are very outdated and definitely not worth more than $50 per night in my opinion. Told us that housekeeping does not come in every day to clean. Free breakfast was just coffee and a cupcake. We didn't stay eve half a day in our room and just asked for a refund and went somewhere else. The place is very disgusting and the hallways and elevator even smelled like Marijuana. The one star is just for the staff at front desk that checked us in and out.
Stayed 13 nights in Oct 2025

2/10 Terrible

Ace Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We found cochroaches and rat feces in our room. Rooms are very outdated and definitely not worth more than $50 per night in my opinion. Told us that housekeeping does not come in every day to clean. Free breakfast was just coffee and a cupcake. We didn't stay eve half a day in our room and just asked for a refund and went somewhere else. The place is very disgusting and the hallways and elevator even smelled like Marijuana. The one star is just for the staff at front desk that checked us in and out.

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt as though it was an apartment complex, not a hotel and not in a good way. Bathrooms and kitchen area were gross, people eating dinner outside in lawn chairs, dogs barking all morning. Felt like a strange dream.
Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday

Booked for my birthday and loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniil, Ann Arbor

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Daniil, Ann Arbor

Stayed 1 night in Oct 2025

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like this hotel
Stayed 1 night in Oct 2025

2/10 Terrible

Juanita

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed with this hotel chain before and always had good experiences, but unfortunately, this location was a huge disappointment. The property is dirty, outdated, and poorly maintained. There’s no room service, and the entrance area is littered with cigarette butts and smells awful. If I could give zero stars, I would. Don’t trust the photos—they are very misleading. Make sure to read the recent reviews before booking, because this hotel is nothing like what’s advertised.
Stayed 4 nights in Oct 2025

2/10 Terrible

Chris

Disliked: Amenities, property conditions & facilities
Roaches. Smelled terrible. Management doesn’t call back
Stayed 3 nights in Jun 2025

10/10 Excellent

Naima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff, had a pleasure in speaking with Sydney (supervisor) who has helped tremendously in checking in first time. Would definitely recommend this place to friends if needed.
Stayed 7 nights in Sep 2025

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very few amenities
Stayed 1 night in Sep 2025

4/10 Poor

Gift

Stayed 2 nights in Sep 2025

2/10 Terrible

bayram

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
I especgener
Stayed 1 night in Sep 2025

10/10 Excellent

Mickey

Stayed 7 nights in Aug 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Best service ever
Stayed 1 night in Sep 2025

2/10 Terrible

gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Whenever sleep there me and my family have to leave because it was so nasty so I will be ne my refund I cancel everything once we leave from the hotel the desk guy said he send the refund to the app
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, accommodating, friendly front desk, late check out available!! Great stay!
Stayed 1 night in Aug 2025

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