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Extended Stay America Suites Chicago Elmhurst O'Hare

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elmhurst O'Hare

Exterior
Lobby
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Free daily on-the-go breakfast
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
550 W Grand Ave, Elmhurst, IL, 60126
  • Rosemont Theatre
    ‪11 min drive‬
  • Donald E. Stephens Convention Center
    ‪11 min drive‬
  • Allstate Arena
    ‪13 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Chicago Elmhurst O'Hare

Suburban hotel with free breakfast and 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Chicago Elmhurst O'Hare offers 117 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Chicago Elmhurst O'Hare. During your stay, you'll be close to Edge Ice Arena. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 13 minutes by car from Donald E. Stephens Convention Center and 13 minutes from Woodfield Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Chicago Elmhurst O'Hare also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

This Elmhurst hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Hotel Elmhurst Chicago O'Hare
Elmhurst Extended Stay
Extended Stay America Elmhurst
Extended Stay Elmhurst
Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Suites Chicago Elmhurst O'Hare Hotel
Extended Stay America Suites Chicago Elmhurst O'Hare Elmhurst

Extended Stay America Suites Chicago Elmhurst O'Hare Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 353 out of 1005 reviews
Rating 8 - Good. 200 out of 1005 reviews
Rating 6 - Okay. 177 out of 1005 reviews
Rating 4 - Poor. 123 out of 1005 reviews
Rating 2 - Terrible. 152 out of 1005 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omaira

Stayed 1 night in May 2025

2/10 Terrible

Chante

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to refund the stay because there was only one room available and it smelled like smoke. I was told to sign a form that agree not to smoke in the rooms; just to get a room that smells like smoke. It was a horrible experience and unacceptable.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Stayed 7 nights in May 2025

10/10 Excellent

Martha

Stayed 1 night in May 2025

2/10 Terrible

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have never stayed at such an unsafe hotel before. The people that lived there were very concerning, majority were high on something. Our room constantly smelled like wet dog. This morning there was a dog outside of our room that was viciously growling and barking. My sister stayed in another room on the first floor that was infested with ants crawling on the wall. All around awful.
Stayed 2 nights in May 2025

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This has got to be one of the worst hotels I've ever stayed at. It almost felt like a crack house and not a good one. The room smelled like smoke even though it's supposed to be non-smoking and smelled like pee. I called ahead for a late check-in because of a flight but when I showed up nobody was here to check me in finally a lady did come to help me and she was as nice as she could be but it was late. The room was definitely dirty the door had weird stains on all over it the floor was sticky. Some of the towels were yellowish and even one had small blood stains. It was already 2:30 in the morning by the time I got comfortable so trying to get a refund and finding another hotel wasn't going to happen. I ended up sleeping in my clothes on top of my jacket using my duffel bag as a pillow. Would never stay here again or any hotel in the chain. You should avoid it at all cost.
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Stayed 7 nights in May 2025

6/10 Okay

Radovan

Travelled with group
Disliked: Staff & service
Poor breakfast, some of staff werry unpleasant. Low price justify some of that.
Stayed 3 nights in May 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Amenities
Facility assured me that I would have a handicap room upon reservation. I was assured again the day prior to check-in. Then upon check in I was told that the room was occupied by a long term tenant WHAT?????
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Latisha

Stayed 7 nights in May 2025

4/10 Poor

Carl

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Trust your instinct... Pick another place

Checked in very late due to a missed connection at O'Hare. The only reason I did not leave and request my money back was that this was my one option to get 3 hours of sleep at that point. Trust your instincts, this place is disgusting. It was dirty and smelled terrible. Fresh blood stains on carpet and parts of the kitchen had not been cleaned in a while... Or ever. Front desk was nice and polite which is pretty much the only good part of my stay.
Stayed 1 night in May 2025

6/10 Okay

Dava

Liked: Staff & service
Disliked: Cleanliness, amenities
Arrived late. Someone had urinated in the toilet and did not flush. Room had not been swept. Fridge in room rattled all night. Would not stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Stayed 7 nights in May 2025

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel has great personnel very friendly and ready to help in every aspect. Only thing I did not like my neighbors smoking was very uncomfortable. I let the personnel know but was told I was told they count do anything, they had to actually catch them in the act. Like I said very uncomfortable.
Stayed 7 nights in May 2025

2/10 Terrible

eric

Disliked: Property conditions & facilities, room comfort
Assigned the wrong room from what i booked
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good just wish the parking lot was bigger
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

Mohammad Reza, Chicago

Stayed 3 nights in Apr 2025

6/10 Okay

Mohammad Reza, Chicago

Business traveller
Disliked: Cleanliness, property conditions & facilities
It was safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivan

Travelled with family
Stayed 7 nights in May 2025

10/10 Excellent

Chernise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

10/10 Excellent

Christine

Stayed 14 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025