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MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Place, United Center
    ‪24 min drive‬
  • Place, Michigan Avenue
    ‪30 min drive‬
  • Place, Millennium Park
    ‪30 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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The price is €96
includes taxes & fees
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About this property

MainStay Suites Chicago Hillside

Laundry facilities, a front desk safe and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Oakbrook Center Mall. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 8 minutes by car from Oakbrook Center Mall and 14 minutes from Rosemont Theatre
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front desk safe and a lift. Free self parking is available.

This Hillside hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.2
Rating 10 - Excellent. 255 out of 1013 reviews
Rating 8 - Good. 193 out of 1013 reviews
Rating 6 - Okay. 185 out of 1013 reviews
Rating 4 - Poor. 118 out of 1013 reviews
Rating 2 - Terrible. 262 out of 1013 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bemajedareki Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Good place to stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jovan

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Edmond

Place had an unexpected 100 dollar deposit. Best to bring cash
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Kendra

Disliked: Cleanliness, staff & service, amenities
Owner was terrible and rude. I will never stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee Ann

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Miyoshi

Liked: Property conditions & facilities
The Rooms Was Clean Had A Great Night But Never Received My Deposit In 8-10 Business Days As Promised At All!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and clean very friendly workers
Stayed 2 nights in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was clean, the staff was helpful and the bed was comfortable. I wouldn't give much of it five stars because, like many hotels, it's a bit dated, and some parts a bit worn. But, it should be acknowledged before you give 1 star reviews, that I paid $80 bucks a night in a suburb outside of Chicago. For the money, it was a great value. If you are looking for a perfect experience, you should be prepared to pay a lot more. Just my two cents.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing will stay here again
Stayed 1 night in May 2025
Verified

2/10 Terrible

zonice

Liked: Cleanliness, amenities, property conditions & facilities
Amenities they elevator didn’t work had to hall my belongings down the stairs it was really inconvenient. What hotel elevator does not work that’s unbelievable but overall the hotel is clean and comfortable places to stay. I will say that.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Reginald

Disliked: Amenities
No what I expected!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Staff & service
Great stay
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

sephora

Quiet floor and clean room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great. It is right by the expressway and accessible to everything
Stayed 3 nights in May 2025
Verified

6/10 Okay

Aslee

Disliked: Amenities
Room was a little outdated and I had to ask for basic toiletries. But the fridge was clean. The bathroom could have been cleaner.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was easy to get to and plenty of parking. The hotel definitely needs updated everything is very old and the room smelled like smoke.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Tanaya

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay but they have great customer service.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

sephora

Love this location
Stayed 1 night in Jan 2025
Verified

8/10 Good

Carone

Liked: Cleanliness, staff & service, room comfort

Nice stay

It was a nice stay
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

yusef

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Jamal

Disliked: Cleanliness, property conditions & facilities
This place EXTREMELY dated and condemned and dirty and looks nothing like what is pictured
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Jackson

Disliked: Cleanliness, amenities
The floor and window were dirty and dusty. Should do a deep clean in the room. Under the bed was very dirty.
Stayed 1 night in Dec 2025