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MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area

Best Western Plus Chicago Hillside

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 1,011 reviews
The price is €100
includes taxes & fees
8 Sept - 9 Sept
Best Western Plus Chicago Hillside

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Laundry facilities, a front desk safe and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 15 minutes by car from Donald E. Stephens Convention Center and 6 minutes from Hines Veterans Administration Hospital
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front desk safe and a lift. Free self parking is available.

This Hillside hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 244 out of 1007 reviews
Rating 8 - Good. 218 out of 1007 reviews
Rating 6 - Okay. 189 out of 1007 reviews
Rating 4 - Poor. 119 out of 1007 reviews
Rating 2 - Terrible. 237 out of 1007 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The service
Stayed 2 nights in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great. It is right by the expressway and accessible to everything
Stayed 3 nights in May 2025

2/10 Terrible

Satesh

Disliked: Amenities, property conditions & facilities
One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.
Stayed 2 nights in May 2025

8/10 Good

Keshawnda

Stayed 2 nights in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells like vomit upon entrance and on elevator. Called downstairs several times they wouldn’t answer. Had to go downstairs and ring bell just to ask a question. Just overall poor customer service
Stayed 1 night in May 2025

4/10 Poor

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like; place was desolate and deserted.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Stayed 1 night in Apr 2025

2/10 Terrible

Antonio

Stayed 1 night in Apr 2025

8/10 Good

Dewuan

Stayed 2 nights in Feb 2025

2/10 Terrible

Jocelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bed. And around the room. Need I say more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynette

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

2/10 Terrible

Princess

They take more money from you when you arrive for it being a non smoking hotel but when you walk on the elevator it’s smells just like weed the rooms is very out dated and not to clean was not what i expected at all I am out of 3 hundred dollars
Stayed 1 night in Apr 2025

4/10 Poor

JoAnn

Stayed 1 night in Apr 2025

2/10 Terrible

Tommita Johnson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross!!!!!!!!!!

The hotel is a dump and no one was friendly but one of the cleaning ladies. I will not recommend anyone to visit or stay at this hotel. Definitely will not be returning
Stayed 3 nights in Apr 2025