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Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

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Photo gallery for Four Points by Sheraton Mt Prospect O'Hare

Bar (on property)
Reception
Front of property
Traditional Room, 2 Queen Beds, Non Smoking | Bathroom | Free toiletries, hair dryer, towels
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Parking available
  • Free airport shuttle

Explore the area

Map
2200 S Elmhurst Road, Mount Prospect, IL, 60056
  • Allstate Arena
    ‪4 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Woodfield Mall
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Mt Prospect O'Hare

Hotel in Mount Prospect with free airport shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Mt Prospect O'Hare. During your stay, you'll be close to Allstate Arena. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Allstate Arena and 8 minutes from Schaumburg Convention Center
  • Free airport shuttle service
Four Points by Sheraton Mt Prospect O'Hare offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton Mt Prospect O'Hare. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Mount Prospect hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points by Sheraton Mt Prospect O'Hare offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Four Points by Sheraton Mt Prospect O'Hare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 512 reviews
Rating 8 - Good. 119 out of 512 reviews
Rating 6 - Okay. 62 out of 512 reviews
Rating 4 - Poor. 38 out of 512 reviews
Rating 2 - Terrible. 40 out of 512 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 2 nights in Apr 2025

4/10 Poor

Lawrence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, however the rooms need better lighting in the bathroom. Pillows were small, lamps made buzzing noise.
Stayed 1 night in Apr 2025

4/10 Poor

Heidi, branson west

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub not hot enough. No towels for rooms or pool. Breakfast options not worth $15 per person. No coffee one morning. No French vanilla creamer. Lacked basic hotel necessities.
Stayed 6 nights in Apr 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were perfect! Hotel was clean and staff was friendly. We did walk across the street to Wonton to eat dinner and it was fantastic with huge portions. Shuttle runs every hour on the hour.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramshid

Good
Stayed 1 night in Mar 2025

2/10 Terrible

Lisett, Cathlamet Ww

Business traveller
Disliked: Staff & service, amenities
I had called the hotel when I booked my room notifying them I would be in the next morning early in the morning and rather than booking for that day I would book the day before so I could check in and not have to wait to check early. When I got to the hotel the gentlemen was rude and passive aggressive saying why would I book a day before and I explained the reason and said my room was cancelled I explained I had already paid a month in advance. He said well I still don’t see why you would do that. I was upset and it was clear that the other front Desk workers where uncomfortable with saying or offing me any help he was intimidating and rude. Never offering me another room. I book another room in a different place and left ñ.
Stayed 4 nights in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Mercedes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was ice cold and there were no pool towels even after asking twice for them. The cleaniliness of the place needs work. Hair in the bathtub. The man that checked us in needs to work on customer service
Stayed 1 night in Mar 2025

8/10 Good

niklas

I called for a late check out and then was woken up by room service at 11am.
Stayed 1 night in Mar 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Good area and convenience
Stayed 1 night in Mar 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Aryauna

Disliked: Cleanliness, staff & service, property conditions & facilities
bleh
Stayed 1 night in Mar 2025

2/10 Terrible

JiaLiang

Disliked: Staff & service, amenities, property conditions & facilities
Tried to deny us check in
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, there were no hassles, andbthe property was nice and clean.
Stayed 1 night in Mar 2025

8/10 Good

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nikolay, Victoria, BC

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean. Tired if paying for parking. This should be illegal. Like ALL hotels, the pillows SUCK. Biy some real pillows
Stayed 9 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice calming and relaxing aroma, the minute we walked into the hotel and coming out of our room. Kids enjoyed the pool (not heated, as I like to stay where there is a heated pool, but the pool room was nice and warm) while I enjoyed the Jacuzzi. Comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Olamilekan

Stayed 1 night in Jan 2025

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place
Stayed 3 nights in Nov 2024

4/10 Poor

Courtney

Stayed 1 night in Jan 2025

8/10 Good

Marjorie

Stayed 5 nights in Dec 2024

2/10 Terrible

Sharonda

Stayed 1 night in Dec 2024