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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Meeting facility
Banquet hall
Indoor wedding
Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Place, Rainbow Falls Waterpark
    ‪4 min drive‬
  • Place, OSHA Training Institute
    ‪5 min drive‬
  • Place, Allstate Arena
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually furnished, desk, iron/ironing board

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually furnished, desk, iron/ironing board

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, individually furnished, desk, iron/ironing board

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, individually furnished, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Super 8 by Wyndham Chicago O'Hare Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.8 out of 5, Good, 1,527 reviews
The price is €67
includes taxes & fees
26 Nov - 27 Nov
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Grand Royal Hotel O'Hare - Chicago

Hotel in Elk Grove Village with free parking
This hotel features a business centre, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Woodfield Mall. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Woodfield Mall and 10 minutes from Schaumburg Convention Center
WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Reviews

Grand Royal Hotel O'Hare - Chicago Reviews

5.8

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 217 reviews
Rating 8 - Good. 34 out of 217 reviews
Rating 6 - Okay. 41 out of 217 reviews
Rating 4 - Poor. 33 out of 217 reviews
Rating 2 - Terrible. 63 out of 217 reviews

Reviews

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2025

2/10 Terrible

Aleksei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet, smell in the room, noise, no pool, etc
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

New Establishment

Our stay was overall good. The hotel was purchased by Holiday Inn but we were not informed of the change so it was a little confusing. It must have been a recent move since the hotel seems to be under some renovations. Regardless, the stay was quiet and the bed was very comfortable. The area was safe and convenient for our stay. With some upgrades, the hotel would receive an additional star.
Stayed 2 nights in Aug 2025

4/10 Poor

Enrique, CEDAR FALLS

Stayed 2 nights in Aug 2025

4/10 Poor

Kasumi

Travelled with partner, Travelled with group
Disliked: Amenities
There was a water leak on the ceiling. There was a storm and we had to use the trash can to stop from drenching the carpet. No shampoo nor conditioner in the rooms. Carpets were gross. Front desk was never present. Budget but not a pleasant place to stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Man Mohan, Maple Grove

The property was old and not maintained well. Ripped curtains in the room. Carpets were old and dirty with stains. Desk in the room was too filthy never cleaned its legs. Bathroom handle was broken. Bathroom has rust all over the bath tub. Health Hazard to live. They told us it’s going to be renovated soon.
Stayed 4 nights in Aug 2025

6/10 Okay

NANNETTE, BREMERTON

Travelled with partner
Disliked: Amenities, property conditions & facilities
It’s not the same as expected looking at the online pictures.
Stayed 3 nights in Jul 2025

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Very basic
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Stayed 4 nights in Jul 2025

6/10 Okay

HUNG

I couldn’t confirm my reservation with the hotel directly prior to checking in- it took several phone calls to Expedia to finalize my reservation and located the hotel address/ name on google map… felt uncertainty about what’s happening with the booking and reputation of this hotel! After arriving, I realized that the hotel is still undergoing renovations and name conversion from Holiday Inn to Grand Royal Hotel… this place provides basic, minimal services for a quick visit/ overnight stay- if you’re not picky and watch your budget… there’s nothing around the area for dinning or exploring within a few miles
Stayed 2 nights in Aug 2025

4/10 Poor

Darren

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stay was not the best, first they claim the shuttle runs every hour which it doesn’t, we waited at the airport for 2 hours and it never came, it’s also hard to tell which shuttle is the right one as they have a tiny sign on the window that says holiday inn. Next the breakfast they say is a “continental breakfast” we went down at 7:30 all it was is a long table that has watered down coffee packaged cereals and muffins. We asked for towels twice and never received them. We had to keep going down to the desk and asking until they finally gave us some. We stayed Thursday to Monday and Saturday requested maid service to have our rooms cleaned up a bit, they didn’t come. Instead they came Monday the day we were supposed to check out banging on the door for maid service. Overall not the best place to stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Sandra, champaign

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price and adequate accommodations. Shuttle from airport was very good.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed. Price does not match quality

Very disappointed in the rating on hotels.com and the actual condition of this hotel especially with the price I paid for a one night stay. I think I would have been better off staying at a motel 6. Completely outdated. Not worth the price. Uncomfortable experience Positive: Front desk person was very nice, professional, and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service
They didn't have a functioning pool, but was listed online as working. Also stated there was a continental breakfast, but it was a bunch of vending machine wrapped muffins and snacks. Decent place for the money, but some false advertising.
Stayed 2 nights in Aug 2025

6/10 Okay

Sung

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Tyler

Good Place to stay overnight, few amenities

This was a formerly Holiday Inn, but is now being operated under new management. The Holiday Inn sign and colors are still outside, as well as within the rooms, which is a bit misleading. The hotel is a bit rundown, with boxes/storage piled in the pool room, no AC in the lobby (but AC in rooms works) - it was 84° in the lobby. Toilet seats are old and look dirty. Pool was closed, don’t bring your children and expect to use it. The continental breakfast is free each morning, but don’t expect a hot meal - Hostess pastries are served along with fruit, yogurt, cold cereal. Shuttle to airport runs every hour and is convenient. Overall a good stay if you are just looking for a basic place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Moises

It was pretty quiet and I felt safe every moment. Didn’t like an issue I had with my booking because the staff. But overall everything is good and they fixed the problem real quick.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

wouldn’t recommend

key card stopped working multiple times, hot water had problems, sheets had stains all over them air conditioner kept going out and there was no AC on the first floor of the building.
Stayed 5 nights in Jul 2025

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
No restraunt or bar as advertised
Stayed 3 nights in Jul 2025

6/10 Okay

KENSUKE

Disliked: Staff & service
The staff was not polite
Stayed 1 night in Aug 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could upload photo’s. There was a stain, that looked like body fluids, on what appeared to be unchanged already slept on filthy sheets. The shampoo was already open and partially used. The driver was unable to open the door to the back of the shuttle were the luggage was located. The driver asked my husband to lift bags over the plastic cage.
Stayed 1 night in Aug 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025