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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Indoor wedding
Deluxe Room | 1 bedroom, premium bedding, individually furnished, desk
Banquet hall
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Allstate Arena
    ‪6 min drive‬
  • Woodfield Mall
    ‪9 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, individually furnished, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, individually furnished, desk

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, individually furnished, desk

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, individually furnished, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, individually furnished, desk

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, individually furnished, desk

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Super 8 by Wyndham Chicago O'Hare Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.9 out of 5, Good, 1,392 reviews
The price is €79
includes taxes & fees
8 Sept - 9 Sept
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Grand Royal Hotel O'Hare - Chicago

Hotel in Elk Grove Village with free parking
This hotel features a business centre, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 24 2025 to October 1 2025 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 36 out of 167 reviews
Rating 8 - Good. 23 out of 167 reviews
Rating 6 - Okay. 34 out of 167 reviews
Rating 4 - Poor. 26 out of 167 reviews
Rating 2 - Terrible. 48 out of 167 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Torian

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Bhavin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole properties lights were out. So we could not stay there. We had to book another hotel at 10pm. Desk manager was courteous, and promised to refund when the lights came back. But it’s been 10days and no refunds issued. Very disappointed by not delivering on the promises.
Stayed 1 night in May 2025

10/10 Excellent

MARTY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around and convenient.
Stayed 1 night in May 2025

2/10 Terrible

John

Travelled with family
Disliked: Property conditions & facilities
Comforter dirty pillows are dirty too.
Stayed 1 night in May 2025

4/10 Poor

Marianne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room itself is clean and it’s a basic room. However, the customer service is the problem here. They first put me in a disabled room for no reason and the AC was so loud I didn’t sleep for one minute. I begged them to switch me rooms and they finally did then when I would ask them to clean my room they would forget and never come, no one was ever at reception, and they were not attentive. The pool had no water and the gym is garbage. It’s also a holiday inn.
Stayed 5 nights in May 2025

4/10 Poor

Carlos Bastos De

Stayed 1 night in May 2025

4/10 Poor

Ana

Business traveller, Travelled with partner
Disliked: Cleanliness
There was no housekeeping service to my room, comforter was stain and sheets were dirty
Stayed 2 nights in May 2025

10/10 Excellent

almina

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Jahnavi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Dava

Unable to check in due to power outage. They won't refund my money. Not right at all.
Stayed 1 night in May 2025

6/10 Okay

Shawn

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Gabriella

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel experience I've ever had. The first room I was checked into reeked of tobacco, then I was moved to a second room. I asked 5 times from the moment I checked in at 4 pm to the last time at 11:30 pm for a rollout bed to be put into my room. The last time I asked, I was first told that there were no rollout beds available, then that housekeeping was closed so I couldn't have one in my room. After demanding a two bed room, I had to repack and move all of my things to a THIRD room on the first floor at midnight, only to find a lightbulb missing in a lamp, a mildew-smelling bathroom, and NO HOT WATER. The "complimentary breakfast" was also just prepackaged cereals and a bowl of half-rotted apples.
Stayed 2 nights in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I begin? First of all this is a Holiday Inn, not Grand Royal. No matter the owner should be ashamed of themselves for the condition this property is in. The room we were given had no soap, no remote control for the TV and the bathtub was gross. We were then offered to swap and we did. To an adequate room. But overall dirty carpets in whole place.
Stayed 1 night in May 2025

2/10 Terrible

Jekel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have hot water for a whole day tv kept going out in my room , the phone in the room didn’t work most def would never stay there again even if it was FREE
Stayed 2 nights in May 2025

2/10 Terrible

Savannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a power outage during the time I wqs checking-in. They told me to write my phone number and name down so they could process a refund in the morning (mind tou this was around 1am). They have refused to issue me a refund citing I need to contact Expedia for the refund. I have contacted Expedia MULTIPLE times and they email me stating the Hotel does not answer their phone so Expedia cant confirm the hotel was without Power and I was turned away and not allowed to check-in for my stay. Expedia has failed to refund my over $100 bill for this hotel that I was turned away from at 1am due to the hotel having no power. Odd that when I call, the Hotel answers and tells me to call Expedia but they dont answer the phone when Expedia has me on hold attempting to confirm with the resort they refused to check me in for this stay!
Stayed 1 night in May 2025

6/10 Okay

Prakash Reddy

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was talking with someone else on his Bluetooth ear piece while he was trying to check me in. Room had tons of cracks and rips and defects. Dirty bathroom. TV had no signal.
Stayed 1 night in May 2025

2/10 Terrible

Alexander

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

One of the worst hotel experiences I’ve ever had

Power was out when we arrived and the front desk worker had no idea what he was talking about and struggled to answer basic questions. Offered us nothing for the trouble. There also was no hot water the first two nights. We called and told them the first night that there was no hot water, front desk said they were getting it fixed. 10 hours later we call back because there is still no hot water and a different front desk worker made it seem as though the previous worker never called maintenance. A pool was advertised but it was completely empty. Courtyard is terribly overgrown with weeds. Housekeeping never stopped by to give us clean towels (we did not have our do not disturb sign hanging). Don’t waste your money.
Stayed 3 nights in May 2025

10/10 Excellent

Karamchand

Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amaizing mister Alex is very helpfull and a hard worker. The only thing that i was deceitful was the pool that was close for reparation and this was the reazon why i vhose the hotel cause the pool but anywere sais it was close
Stayed 1 night in May 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Power was out had to find another hotel at930 never stayed there
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

PO-YUAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn’t offer hot water for taking bath during the whole time I stayed.
Stayed 1 night in May 2025

2/10 Terrible

Tsuyoshi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. We reserved executive room but was changed to other room. Staff was so bad behavior. This was one of my worst experience at the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Robert, Spring Lake

Stayed 1 night in May 2025