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Holiday Inn Chicago O'Hare Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago O'Hare Area by IHG

Exterior
Exterior
Property amenity
Breakfast, lunch and dinner served
Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service

Explore the area

View in a map
5615 North Cumberland Avenue, Chicago, IL, 60631
  • Place, Donald E. Stephens Convention Center
    ‪3 min drive‬
  • Place, Rosemont Theatre
    ‪3 min drive‬
  • Place, Fashion Outlets of Chicago
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(44 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility)

8.6 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.4 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Chicago O'Hare Area by IHG

Hotel in Chicago with free airport shuttle and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Chicago O'Hare Area by IHG offers 245 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago O'Hare Area by IHG. During your stay, you'll be close to Donald E. Stephens Convention Center. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 5-minute drive from Donald E. Stephens Convention Center and 15 minutes from Wrigley Field
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5264 square feet (489 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago O'Hare Area by IHG. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Bar Louie O Hare – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Extended parking on site (USD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Louie O Hare

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,264 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 per person
  • Extended parking fee: USD 20 per day
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn
Holiday Inn Hotel O'Hare
Holiday Inn O'Hare
O'Hare Holiday Inn
Holiday Inn O'Hare Hotel Chicago
Holiday Inn O'Hare Hotel
Holiday Inn O'Hare Chicago
Holiday Inn Chicago o`Hare Hotel Chicago

Reviews

Holiday Inn Chicago O'Hare Area by IHG Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1010 reviews
Rating 8 - Good. 216 out of 1010 reviews
Rating 6 - Okay. 139 out of 1010 reviews
Rating 4 - Poor. 90 out of 1010 reviews
Rating 2 - Terrible. 96 out of 1010 reviews

Reviews

10/10 Excellent

David, Madison

Stayed 1 night in Jun 2025

10/10 Excellent

susana

Stayed 5 nights in May 2025

2/10 Terrible

uzma

My three-day stay was exceptionally dissatisfying. The staff's demeanor was consistently unprofessional and discourteous. The fifth floor, where my accommodations were situated, appeared poorly maintained, suggesting some rooms may have been designated for hotel staff. Persistent noise from loud conversations was a significant issue, and my attempts to address it yielded no resolution. The permanent closure of the pool, a detail not disclosed prior to my arrival, was a considerable letdown and would have deterred my booking. I urge caution to anyone considering this hotel until significant improvements are made to staff professionalism and training. I assigned a one-star rating solely due to the unavailability of a zero-star option
Stayed 3 nights in Jun 2025

8/10 Good

Aneesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rolando

Stayed 1 night in Jun 2025

8/10 Good

Erin

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Myra

Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Stayed 3 nights in May 2025

2/10 Terrible

Robert

Don’t bother taking the shuttle unless you want to wait hours and stress out.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 3 nights in Jun 2025

10/10 Excellent

Mariama

Stayed 1 night in Jun 2025

2/10 Terrible

KennethA

Stayed 1 night in Jun 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 2 nights in Jun 2025

10/10 Excellent

Sasha

Liked: Staff & service
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Alexa

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean, amazing breakfast, service and staff were friendly as can be and helpful! Stayed for three days and loved it!
Stayed 2 nights in May 2025

6/10 Okay

Luis

Stayed 1 night in May 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Room smelled awful. Carpet was really old and thinking that’s where the smell came from.
Stayed 1 night in May 2025

8/10 Good

Farjana Hanif

Stayed 2 nights in May 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience everyone was nice
Stayed 1 night in May 2025

4/10 Poor

Benedict

Travelled with family
Disliked: Property conditions & facilities
the microwave was not working, abd we have to figure out the AC works
Stayed 1 night in May 2025

10/10 Excellent

sreeni

Stayed 1 night in May 2025

10/10 Excellent

Utshav, Lexington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lot better experience then those so called 5 star hotel .
Stayed 3 nights in May 2025