2/10 Terrible
David
1 Dec 2025
Not willing to cancel room reservation due to severe Chicago snow storm forcing me to leave town early. They don’t care if you use Hyatt again. I used hotel.com for the reservation and hotel.com was willing to agree to full or partial reservation, but when they called the Hyatt they refused and probably sold my empty room for a premium to others during a snowstorm.
David
Stayed 2 nights in Nov 2025


















