Hyatt Regency O'Hare Chicago

4.0 star property

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Lobby
Lobby
2 Double Beds Premier Tower | Premium bedding, in-room safe, desk, laptop workspace
Front of property – evening/night
Presidential Suite Premier Tower | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
9300 Bryn Mawr Ave, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪5 min walk‬
  • Rosemont Theatre
    ‪9 min walk‬
  • Fashion Outlets of Chicago
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fitness)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

VIP Suite Premier Tower

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Panorama, with stairs)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed Premier Tower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite Premier Tower

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 2 Double Beds, Balcony

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Premier Tower

  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed (with stairs)

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite Premier Tower

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Regency O'Hare Chicago

Eco-certified hotel connected to the convention centre in Rosemont with free airport shuttle
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Hyatt Regency O'Hare Chicago offers 1095 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency O'Hare Chicago. During your stay, you'll be connected to the convention centre and just a quick walk from Donald E. Stephens Convention Center. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Donald E. Stephens Convention Center and a 5-minute drive from Allstate Arena
  • Free airport shuttle service
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 100000 square feet (9290 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency O'Hare Chicago. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This Rosemont hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11:00 AM.
Hyatt Regency O'Hare Chicago has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 27.76 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27.76 per person
  • Self-parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt O'Hare
Hyatt O'Hare Regency
Hyatt Regency Hotel O'Hare
Hyatt Regency O'Hare Chicago Hotel Rosemont
O'Hare Hyatt
O'Hare Hyatt Regency
O'Hare Regency Hyatt
Regency Hyatt O'Hare
Regency O'Hare
Regency O'Hare Hyatt
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Ohare Hotel
Hyatt Regency Rosemont
Hyatt Regency O'Hare Hotel Rosemont
Hyatt Regency O'Hare Hotel
Hyatt Regency O'Hare Rosemont
Hyatt Regency O'Hare Chicago Hotel
Hyatt Regency O'Hare Chicago Rosemont

Hyatt Regency O'Hare Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1018 out of 1595 reviews
Rating 8 - Good. 278 out of 1595 reviews
Rating 6 - Okay. 140 out of 1595 reviews
Rating 4 - Poor. 67 out of 1595 reviews
Rating 2 - Terrible. 92 out of 1595 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

INGA

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2025

8/10 Good

Tiheta

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Room, poor customer service

The room was nice and cleaned well. TV did not turn on, we put in 2 calls before getting someone up to the room to check on the TV. We were not sure if we were going to have to change rooms, so it wasn't easy to relax. Checking out in the morning, the front desk associate was not the friendliest. We were the only people checking out at 4:30 AM, and it took him a minute to actually acknowledge us, as if we were a bother.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Nice
Stayed 1 night in Feb 2025

8/10 Good

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
40.00 for parking is a little high
Stayed 1 night in Feb 2025

10/10 Excellent

Dijon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff friendly and accommodating, rooms are clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry

Stayed 2 nights in Feb 2025

4/10 Poor

Alexis

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Parking fee

I thought parking would be free if are staying at the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Frances Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zahkya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a place to stay when my flight was canceled. The Hyatt was easy to get to with their free shuttle. Check in was quick and the bar was open for a nice meal. Comfortable bed and very clean - was everything I needed it to be.
Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fitness room

I reserved a king room that I had a stationary bicycle and yoga mat in it. It was also in one of the towers so I had a round view. The bed was very comfortable and everything was great. I will come back again.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Great if you are going to the convention center

Very nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the real vining plants lining all the floors. They are beautiful and so well kept. Very impressive for such a large proper!
Stayed 2 nights in Feb 2025

8/10 Good

Esner

Liked: Cleanliness, staff & service, property conditions & facilities
The parking needs to be accessible.
Stayed 2 nights in Feb 2025

10/10 Excellent

elana

Stayed 4 nights in Feb 2025