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JW Marriott Chicago

4.5 star property

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Serves breakfast, lunch and dinner
View from property
Exterior
Serves breakfast, lunch and dinner
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View in a map
151 West Adams Street, Chicago, IL, 60603
  • Place, Willis Tower
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

7.0 out of 10
Good
(6 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

City view

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Chicago

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa At Jw Chicago has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. The spa is open daily.
JW Marriott Chicago's great location gets high marks from our customers. During your stay, you're just a quick walk from Willis Tower. Enjoy features like a full-service spa, an indoor pool and a restaurant.
  • Enjoy Italian cuisine while dining at The Florentine
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, body wraps or massages at Spa At Jw Chicago
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Millennium Park and Michigan Avenue
JW Marriott Chicago offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and 37 meeting rooms. Event space at this hotel measures 41973 square feet (3899 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury JW Marriott Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 10 AM.
The Florentine – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar – This lobby lounge specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Offsite parking available (USD 69 per day)
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: USD 16 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Florentine

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • 41,973 square feet of conference space
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1914
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 16 to 24 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Nearby parking fee: USD 69 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60603
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

JW Marriott Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1003 reviews
Rating 8 - Good. 151 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Abbi

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

8/10 Good

Zohaib, Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it’s a nice hotel with an easy check-in process. The rooms are decent—slightly smaller than expected, but nothing major. The lobby is beautiful and feels very grand. The one real disappointment was in the executive lounge. Around 9:57 AM, while guests were still coming in for breakfast (which ends at 10 AM), staff were visibly throwing the remaining food straight into the garbage. With everything going on in the world, it felt careless and poorly timed, especially when guests are still arriving and have paid extra for that access. At the very least, that sort of cleanup should be done out of sight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariusz

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

larisa

Stayed 3 nights in Nov 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities
It was a very nice hotel we had a great time. I will be back booking soon .
Stayed 2 nights in Sep 2025

6/10 Okay

Elmer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They down graded our room and didn’t compensate us for the inconvenience.
Stayed 1 night in Nov 2025

8/10 Good

Steven

Stayed 2 nights in Nov 2025

10/10 Excellent

Shanna

Liked: Cleanliness, amenities, property conditions & facilities
Create customer service and the rooms are nice and clean as well. We would definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

caroline

Liked: Cleanliness, staff & service, amenities
There was no view and had many hidden charges after we prepaid Hotel.com
Stayed 3 nights in Nov 2025

4/10 Poor

Terence, Laguna Beach

Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well appointed. The staff were friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and amazing service
Stayed 1 night in Nov 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
The staff did a fine job. We had booked a room with access to the Executive Lounge and were informed upon checkin that the lounge closed at 12pm on Fridays and Saturdays (week days it's open until 10pm). This was a huge disappointment. Moreover the second restaurant in the building is closed. The room itself is average to slightly above average. The JW Marriott is a fine hotel but it is not a luxury hotel.
Stayed 1 night in Nov 2025

8/10 Good

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities
I was bumped from a property that I booked specifically for its location in reference to a conference I was attending. I was informed as I was traveling to the hotel - that they overbooked and they eliminated all of the lesser important bonvoy members….. so my prepaid reservation meant nothing! I was moved 2 miles away- it cost me several uber and taxi trips back and forth to where my obligations were. Then when I was told where they could put me- they only had one night available. I had to book the additional night myself, on a third party because no one at the property could help me. Then I was asked to move rooms with 15 minutes notice before I had to leave to get to the conference. Which I couldn’t do - and the manager finally over rode the block on our room to allow me to stay in the same room for 2 nights. No one seemed to be able to help me or explain what exactly had happened to begin with. It was intensely frustrating and far less than the service level I would expect from a Marriott high profile property. In fact, the worst service I have had lately!
Stayed 1 night in Nov 2025

8/10 Good

michael, Potomac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel. Large rooms and nice lobby. Some problems with thermostat which was later fixed and some delays in room service delivery . Otherwise great location. Not much views though. Good health fitness but in basement and where spa is. Facility space is large and welcoming.
Stayed 3 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Clean, luxurious, great staff and location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Stayed 2 nights in Aug 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional from check-in to check out. Room, staff and experience.
Stayed 5 nights in Oct 2025

8/10 Good

Brian

Stayed 1 night in Oct 2025