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Novotel Christchurch Cathedral Square

4.5 star property

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Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
Front of property
Shower, eco-friendly toiletries, hair dryer, towels
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪2 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Christchurch Casino
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

1 bedroom, in-room safe, individually furnished, desk

Executive Double Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, in-room safe, individually furnished, desk

Superior Double Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Crowne Plaza Christchurch by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (982)
The price is €187
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Crowne Plaza Christchurch by IHG

About this property

Novotel Christchurch Cathedral Square

Luxury hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
Novotel Christchurch Cathedral Square offers 154 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Christchurch Cathedral Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Cathedral Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at The Square Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Isaac Theatre Royal and 6 minutes on foot from Cashel Street Shopping Area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A fitness centre, multilingual staff, and ski storage are also featured at the luxury Novotel Christchurch Cathedral Square. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Square Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
The Square Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 972 reviews
Rating 8 - Good. 344 out of 972 reviews
Rating 6 - Okay. 91 out of 972 reviews
Rating 4 - Poor. 29 out of 972 reviews
Rating 2 - Terrible. 18 out of 972 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
There was graffiti on the TV cabinet in our room. The room layout was questionable, with the bathroom sink overlooking the beds, and the toilet and shower were contained in a separate room.
Stayed 1 night in Mar 2025

4/10 Poor

Lidia, Park Ridge

Travelled with family
Disliked: Amenities
The rooms are old and beaten up. Matresses warned out. Cleaning was mediocre. The hotel Is outdated and needs a renovation!
Stayed 4 nights in Feb 2025

10/10 Excellent

V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, very spacious and clean room. Also convenient location to shopping and food. Appreciate the built in shelves for storage in sink area
Stayed 4 nights in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better

Visited Christchurch to attend a business meeting.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, elegant and comfortable. The staff was very friendly and polite. Everything looked elegant and modern. The hotel is within walking distance to everything. I strongly recommend it.
Stayed 1 night in Feb 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

HARSH, Santa Clara

Stayed 2 nights in Nov 2024

10/10 Excellent

Kierra

Stayed 3 nights in Feb 2025

10/10 Excellent

Elgan

Stayed 3 nights in Oct 2024

8/10 Good

Craig

Stayed 1 night in Jan 2025

6/10 Okay

Sreenivasa Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient property.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 2 nights in Jan 2025

2/10 Terrible

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Kody

Business traveller
Disliked: Room comfort
It's a pretty basic hotel. Nothing fancy, but the location is great for wandering Christchurch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice of hotel for our stay in Christchurch.
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cups wasn't very clean, room a little tired, unusual room configuration, however great location, super comfy bed, great strong shower, excellent view, lovely check in lady who helped with scanning for parking.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bassam

Travelled with family
Disliked: Amenities
Very inconsiderate about crediting the cancellation because of a death in the family.
Stayed 1 night in Jan 2025

2/10 Terrible

Bassam

I requested to cancel my reservation because of the death of my father but it was declined. I did not cancel because of convenience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Garry

Travelled with family
Liked: Cleanliness
Good stay, even though my sister left her head phones in the room, we call that evening to let them know, never got them back. Wasn’t to happy about that.
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Ive already done a novotel review. The experience was a shocking and terrible
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and positioned to the city centre. Quiet as well. Rooms are a little dated, marks on carpet and walls but nothing extreme. Overall a good choice.
Stayed 1 night in Jan 2025

8/10 Good

Ronita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.
Stayed 2 nights in Jan 2025

6/10 Okay

Regina, Belmont

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The perfume in the lobby is toxic for everyone but especially a problem for those of us with asthma and allergies.
Stayed 1 night in Jan 2025