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Candeo Hotels Chino

3.0 star property

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Spa
Buffet
Daily buffet breakfast (JPY 1430 per person)
Spa
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2-7 Nakaoki, Chino, Nagano-ken, 391-0000
  • Lake Suwa
    ‪6 min drive‬
  • Suwashi Kohan Park
    ‪7 min drive‬
  • Tateshina Lake
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Smoking

Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Compact, Non Smoking

Soundproofing, free WiFi, bed sheets

Corner Compact, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Compact, Smoking

Soundproofing, free WiFi, bed sheets

Corner Compact, Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate B, Non Smoking

Soundproofing, free WiFi, bed sheets

Moderate B, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate B, Smoking

Soundproofing, free WiFi, bed sheets

Moderate B, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate A, Non Smoking

Soundproofing, free WiFi, bed sheets

Moderate A, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate A, Smoking

Soundproofing, free WiFi, bed sheets

Moderate A, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Queen Room Smoking

Soundproofing, free WiFi, bed sheets

Queen Room Smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Soundproofing, free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2

View all photos for Corner Compact Room Non smoking

Soundproofing, free WiFi, bed sheets

Corner Compact Room Non smoking

  • Sleeps 2

Double Room 14sqm - Smoking

  • Sleeps 2

View all photos for Corner Compact Room Smoking

Soundproofing, free WiFi, bed sheets

Corner Compact Room Smoking

  • Sleeps 2

View all photos for Queen Room Non smoking

Soundproofing, free WiFi, bed sheets

Queen Room Non smoking

  • Sleeps 2

Superior Double Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Soundproofing, free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2

View all photos for Double Room 15sqm

Soundproofing, free WiFi, bed sheets

Double Room 15sqm

  • Sleeps 2

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About this property

Candeo Hotels Chino

Hotel in Chino with 24-hour front desk and restaurant
A restaurant, a microwave in a common area and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Candeo Hotels Chino offers 119 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chino hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Candeo Hotels Chino, you're just a quick walk from Houro Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Within a 15-minute walk of Houro Museum and Jinchokan Moriya Archives
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Candeo Hotels Chino also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chino hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Candeo Hotels Chino has a restaurant serving breakfast only.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,430 for adults and JPY 1,100 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1430 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Chino
Candeo Hotels
Candeo Hotels Chino
Candeo Hotels Chino Japan - Nagano Prefecture
Candeo Hotels Chino Hotel
Candeo Hotels Hotel
Candeo Hotels Chino Hotel
Candeo Hotels Chino Chino
Candeo Hotels Chino Hotel Chino

Candeo Hotels Chino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 449 reviews
Rating 8 - Good. 203 out of 449 reviews
Rating 6 - Okay. 51 out of 449 reviews
Rating 4 - Poor. 24 out of 449 reviews
Rating 2 - Terrible. 9 out of 449 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best thing in this hotel is sky spa - or onsen on 12th floor overlooking town and motorway! Very fascinating and relaxing watch, soaking on hot water after full day walking! Lawson and 7-eleven just outside the hotel, several dining options within 5min walk. Hotel itself is quite dated and feels old, but sky onsen and breakfast makes up for it. Stayed one night in May 2025.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

8/10 Good

Mia, Minami Alps

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and smell good. Also, it has a nice public bath.
Stayed 1 night in Jan 2025

8/10 Good

Adam

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, but the area around it was not the best. The outdoor spa area could be better too

8/10 Good

yu hang

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

A little disappointed

Upon arrival, we requested to cancel breakfast for the first day and asked for a refund but was informed that this was not possible. The hotel had 1 elevator for 12 floors and the stairs were only for emergencies. This caused lines for the elevator going up and down. The layout of the serving stations at breakfast did not allow for guests to form lines and go in one direction. This caused guests to jump from one section to the next in a chaotic manner trying not to bump into each other. Overall, I don't think the hotel is designed well. Other than that, the room was good and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Takashi

Liked: Cleanliness, staff & service
数年ぶりに宿泊しました。 いつも朝食が美味しくて食べ過ぎてしまいます。以前の様に朝食のコーヒーをテイクアウト出来ると助かります。カップを有料にしても良いのではないでしょうか。 エレベーターから客室間の廊下のホコリが気になりました。
Stayed 2 nights in May 2023

8/10 Good

Alfred pk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice outdoor public bath area for men
Stayed 1 night in Apr 2023

4/10 Poor

Shimpei

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

価格の割に清潔感が。

ユニットバスから尿臭(トイレ周りに持参した除菌消臭剤を振ったが、しばらくすると再び臭っていたので換気口からの匂いかもしれない)、ベッドカバーもあちこちシミ付きなど 快適とは言いづらいと感じた。時節柄大浴場と朝食は使っていません。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Shinman, Nagoya

Travelled with family
Disliked: Property conditions & facilities
The room was very small. Not much space for luggage. Hard to walk through to the table and fridge.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portable massager and Sky spa excellent facilities. Front desk staff can more friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel felt very nice. Staff even spoke English. Rooftop Japanese bath was an big plus. Would definitely book again.
Stayed 1 night in Feb 2020

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Marti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the noisy air conditioning machine in the room, everything is fine.
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple and efficient hotel, nothing complicated. The location was very good overall. It takes about 25 minutes to walk from Chino train station to the hotel and on the way (depending on the route) you can stop by a variety of convenience stores, Mr. Donut, Uniqlo, Seiyu and restaurants such as Saizeriya. The hotel itself is also located close to Suwa Station Park plaza which also has a variety of shopping options. The hotel has excellent Wi-Fi access and speed and is very simple to connect to. The room I had was simple and comfortable. The room itself has a small refrigerator, a sink and a toilet. To take a bath/shower, you must take the elevator to the top floor and use a coded keypad to enter a men's or women's only communal shower and bath. This communal shower and bath experience was the best part of the hotel as the bath/shower facility is large and the bath provides a very large picturesque and panoramic view of Chino. Further into the lobby, there is an area that converts to an efficient breakfast dining experience in the morning; I didn't experience the dining options in the hotel. I would definitely go back to this hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

KatsumiShijo, Johor Malaysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like high floor Overlook bath on 12th.floor and very clean.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

M, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with every aspect up to expectations. Certainly will use the same chain of hotels again.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible..near to chino station

Approachable and friendly staff... Nice food , clean environment
Stayed 1 night in Sep 2017

8/10 Good

MH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, clean and close to convenient spots.

This hotel is not a bad deal. It is close to convenient spots. Small, but comfortable and clean.

8/10 Good

ofer, herzliya, israel

Liked: Cleanliness, staff & service, property conditions & facilities

a hotel to stay on the way

The hotel good for just spending the night when driving through. It is close to the highway and there is nothing to do or see in the area.we stayed there one night on the way from takayama, via tsumago and magome, to hakone. Just a place for the night. Nice and clean - good service. A good soba restaurant across the street.