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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Check-in/check-out kiosk
Indoor pool
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5100 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪9 min walk‬
  • Place, Regal Deerfield Town Center
    ‪11 min walk‬
  • Place, Governor's Plaza
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(36 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Cincinnati - Mason by IHG. During your stay, you'll be within walking distance of Deerfield Towne Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Kings Island and 11 minutes from Kenwood Towne Centre
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 786 square feet (73 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cincinnati - Mason by IHG. Self parking is free.

Smoking is allowed in designated areas at this Mason hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason by IHG
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Brianne

Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness
.
Stayed 1 night in Nov 2025

8/10 Good

Margery

Travelled with family
Liked: Cleanliness, amenities
Bed was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Evan, Louisville

Liked: Amenities, property conditions & facilities
It was very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leigh Ann

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, great fridge freezer, no bugs. Loved the metal base bed. Non-internet TV was a little annoying but I ended up watching 5 Hallmark Christmas movies back to back while eating takeout, so, really, a mom’s dream getaway. Thanks!
Stayed 1 night in Nov 2025

10/10 Excellent

Elsiemae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Staff helpful
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was great from start to finish. They’re clearly working on a remodel but everything was still perfect for our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

dong soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the cleanest Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Katia

Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfy and the staff was very nice. The lady who worked in the breakfast kitchen was very helpful and pleasant!
Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Nice location off the interstate with many food/shopping options close. Pool water was very cold (not heated). Breakfast had good variety. Room clean.
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Hotel under construction and room had been prepped for painting.
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Travelled with family
Room was not very clean but hotel is renovating.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Masihuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ann

Liked: Staff & service, room comfort

Just okay

The hotel was under a remodel and smoke alarms went off a few times and scared me and my dog. The room was plain did have a spider issue and towels had a few stains but were replaced.Breakfast buffet was nice. Need to monitor noise on floors a little better. Overall an okay experience but expected better for the price.
Stayed 4 nights in Aug 2025

4/10 Poor

Regina, Fairfield

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold on sheets and door didn’t lock musty smell
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator didn’t work.
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Stayed 1 night in Aug 2025

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