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Kings Inn & Suites Mason

3.0 star property

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Photo gallery for Kings Inn & Suites Mason

Interior
Exterior
Terrace/patio
Mini-fridge, microwave, coffee/tea maker
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Place, Governor's Plaza
    ‪18 min walk‬
  • Place, Deerfield Towne Center
    ‪2 min drive‬
  • Place, Regal Deerfield Town Center
    ‪3 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Single Room, King Bed and Twin Bed, Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.4 out of 5, 685 reviews
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About this property

Kings Inn & Suites Mason

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Self parking is free. Other amenities include laundry facilities, express check-out and a TV in a common area. Housekeeping is available on request.
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the overall value at Kings Inn & Suites Mason. During your stay, you'll be within walking distance of Governor's Plaza. Enjoy features like free self-parking, plus an indoor pool and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 8 minutes by car from Loveland Castle Museum and 11 minutes from Great Wolf Lodge Cincinnati Mason
Kings Inn & Suites Mason offers its guests an indoor pool and a fitness centre. There's an onsite 24-hour business centre. The business-friendly Kings Inn & Suites Mason also features laundry facilities, express check-out, and an ATM. Self parking is free.

This 3-star Loveland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Friday - Sunday: 7:00 AM - 6:30 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Kings Inn & Suites Mason Reviews

Reviews

5.8
Rating 10 - Excellent. 205 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 177 out of 1000 reviews
Rating 2 - Terrible. 288 out of 1000 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Siarri

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property needs to be taken off this App, it's actually the worse property I have ever stayed in. I had to switch rooms twice due to the bugs not just one or two but literally a true infestation. I was so Disappointed I ordered a suite and the pictures online were truly a Catfish. The room looked nothing like the Suite I booked. The Receptionist was rude and seemed bothered for having to redo my room twice. My family and ai truly deserve a refund and to be so close to one of the Most amazing attractions on Ohio Kings Island the hotel was trash and needs to be torn down. Please do not book it's not worth the Money or hastle. Expedia truly disappointed me and the Hotel and their pics online does notatch the Monstrosity that it truly is
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint. We stayed at this motel in April and the pool was closed. It was still closed this time. Why have a pool if it is never open.
Stayed 1 night in Oct 2025

2/10 Terrible

Willie

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room was nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were supposed to come to Cincinnati for Tall Stacks. At the last minute we cancelled because too much crime in Cincinnati.
Stayed 1 night in Oct 2025

6/10 Okay

dwight

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The best part was the size of the room . The condition was poor wall paper peeling off the wall stains all over the carpet. The couch had visible stains and dirt on it . With a deep cleaning and cosmetic work it could be nice.
Stayed 2 nights in Oct 2025

8/10 Good

Travis

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Easy parking , needed a deep cleaning
Stayed 2 nights in Oct 2025

2/10 Terrible

Aaron

Stayed 1 night in Oct 2025

6/10 Okay

Bobby

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty bathroom, lights was flickering on and off, other than that it was good
Stayed 1 night in Oct 2025

10/10 Excellent

Jamila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Phillip

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
There were bugs in our room staff was polite it says they have breakfast on the website but there is no breakfast that was the main reason we went to kings inn cuz they offered breakfast
Stayed 3 nights in Oct 2025

2/10 Terrible

Ashlee or Brandon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was nasty, floors were disgusting hideaway bed was so nasty you couldnt even sit on it.. room would have been great if clean and no bugs had a little kitchen and a desk big room just dirty there were live roaches and bed bug stains and the remains showing signs of them prior to our stay how ever we didnt see any live ones just the remains showing they had been there first time ever seeing roaches in a hotel and hopefully the last..hotel needs a very good clean has potential to be great
Stayed 2 nights in Sep 2025

2/10 Terrible

katelyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Stayed here for the convenience being closer to kings island, came later friday evening, went to the downstairs bathroom where some one literally pooped in the trash can, toilet was absolutely disgusting. We would have then tried to find another hotel- but there were none available in our price range in distance. Along with having tired children. Went to our room where we didn’t even have a thermostat on our wall, looked ripped off. Room was hot. They had large fans throughout the building as if the air didn’t work. Hair was clogged in the sink, water wouldn’t drain. We had to remove all blankets on beddings as they were stained and looked filthy. Tried asking for more towels and the front desk receptionist told us she was the house keeper also and we couldn’t get anymore towels right now and would be multiple hours before we could. The pull out bed was filled with crumbs it looks like it hasn’t been cleaned in weeks, the metal springs were showing. Random stains throughout the entire room. On our check out we ended up finding MUTIPLE bed bugs. I am absolutely disgusted and disappointed in our experience.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty with trash in room, no towels, dirty walls and lamp shades. Ceilings were discolored yellow spots. Pull out bed from couch was broken with springs missing. What looks to be food smeared on walls. No breakfast. Family bathroom had poop in trashcan. Would not recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean kept at a good temperature it was quiet
Stayed 1 night in Oct 2025

6/10 Okay

Chasity

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

LaSean

Stayed 1 night in Sep 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price
Stayed 1 night in Sep 2025

2/10 Terrible

Khoa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely filthy room. Stains on about anything that I could see. From floor, bed, bath, to furnitures. Room smelled like mold, mildew, and old clothes. Only 2 light sources in the room-- bathroom and one lamp on the desk. Both bed lights unusable. Filthy appliances. Even part of the wall was breaking apart, with evidence of last fix being clear tapes. Smelly and dirty towels. Hair from last guest all over bathroom floor. I have stayed in MUCH BETTER hotels in 3RD WORLD countries for LESS. It was so offensive and nasty I could barely sleep. The hotel should be reported and flagged by local health and safety inspectors; Im pretty sure multiple violations. Rude hotel staff. AND TO ADD INSULTS TO INJURIES, I WAS CHARGED A 75 DOLLAR DEPOSIT ON A 54 DOLLAR ONE-NIGHT STAY. Hotels.com. Why in the world would you list a place like this on your site? This was an extremely offensive, upsetting, and psychologically traumatizing experience, i don't even know where to start. Absolutely HORRID and INSULTING. I honestly and objectively believe i should be compensated for such a terrible experience here.
Stayed 1 night in Oct 2025

2/10 Terrible

Tyler

Disliked: Staff & service, property conditions & facilities
Bed bugs
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

Vaishnavi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and best
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel
Stayed 2 nights in Sep 2025