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Kings Inn & Suites Mason

3.0 star property

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Photo gallery for Kings Inn & Suites Mason

Interior
Exterior
Interior
Indoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Place, Great Wolf Lodge Cincinnati Mason
    ‪6 min drive‬
  • Place, Kings Island
    ‪7 min drive‬
  • Place, Lindner Family Tennis Center
    ‪7 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Single Room, King Bed and Twin Bed, Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Kings Inn & Suites Mason

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Self parking is free. Other amenities include laundry facilities, express check-out and a TV in a common area. Housekeeping is available on request.
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the overall value at Kings Inn & Suites Mason. During your stay, you'll be within walking distance of Governor's Plaza. Enjoy features like free self-parking, plus an indoor pool and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 8 minutes by car from Loveland Castle Museum and 11 minutes from Great Wolf Lodge Cincinnati Mason
Kings Inn & Suites Mason offers its guests an indoor pool and a fitness centre. There's an onsite 24-hour business centre. The business-friendly Kings Inn & Suites Mason also features laundry facilities, express check-out, and an ATM. Self parking is free.

This 3-star Loveland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Friday - Sunday: 7:00 AM - 6:30 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Reviews

Kings Inn & Suites Mason Reviews

5.8

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 210 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 176 out of 1002 reviews
Rating 2 - Terrible. 283 out of 1002 reviews

Reviews

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were unable to use the aminities because the gym was flooded. The room had stains on the linens and walls and the stench was horrible. The air conditioner did not work correctly. The police were here 4 different times during our stay and we actually postponed checking in when we got to town because of all the police at the entrance. Check the google reviews. There is a reason its only a 3 star place. I wish we would have.
Stayed 1 night in Jul 2025

2/10 Terrible

SanTana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer, Hebron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't even stay the night, it was so dirty and there were bed bugs. I literally walked in and walked out. Then they wouldn't even offer me a refund, apparently they need it more than me, hopefully to pay for new mattresses. WARNING DON'T GO, HORRIBLE PLACE TO STAY!!!!!!
Stayed 1 night in Jul 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Alisha

Travelled with family
Disliked: Amenities
Everything had stains. The couch, the floor, the linens. The elevator was stained and smelled terrible. The pool area was grimy. The bathroom had mold in the picture on the wall and in the grout, in every corner
Stayed 1 night in Jul 2025

2/10 Terrible

Kieyonna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I’ve ever stayed in! My family had 3 rooms, they all stink, the rooms had mold the tubs had rust and mold, the sink was leaking in my room carpet was disgusting, shower didn’t get hot, landscaping was not maintained, walls were dirty inside the rooms as well as in the halls, the staff astonishingly rude, no customer service at all, they have roaches, my mom saw a roach in her room, my children and I were horrified to shower or sleep in there, I wore my shoes to shower, I didn’t take my shoes off at all, didn’t want my feel to touch the nasty carpet, which probably is the cause of the smells, I saw other people complaining about the smells in their rooms, and the staff only fix to the smell was”I can spray your room if you want” which they gave us some type of fogger to spray our room for the stink.. this place is not just disgusting it needs to be condemned!!! Needs to be closed down until things are maintenanced and brought up to code!!! Close them down!! Do not stay there!!! And even after I expressed my room issues and concerns, their answer was not to try to accommodate us, it was leave then.. that’s what I got from the staff.. which trust if I had another option I would have gladly left that hole in the wall roach morel
Stayed 2 nights in Jul 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Property conditions & facilities
The box spring that holds mattress had huge black stain and no body towels were in room 309.Staff was nice.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very run down. Bleached dirty sofa in lobby, torn wallpaper, filthy doors. Our room carpet was dirty and stained, couch stained, vanity light broken, bathroom smelled like urine. The bed was comfortable and clean, and since it was just an inexpensive place to lay our heads it was fine. Wouldn’t want to spend more than one night though or be here with kids.
Stayed 1 night in Jul 2025

4/10 Poor

Wendy

Disliked: Property conditions & facilities
Our room smelt like a dog kennel so we had to switch rooms. Mold was in the bathroom. Staff tried to be accommodating.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Stayed 2 nights in Jul 2025

6/10 Okay

Gregory

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Nice room didn’t offer any kind of breakfast was put in a different room than what I reserved and TVs only had like 6-8 channels
Stayed 2 nights in Jul 2025

2/10 Terrible

Jamila

Stayed 1 night in Jul 2025

4/10 Poor

Asia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was outdated. It smelled like urine and mold. Seen roaches in the room.
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place could be nice , but isn't!!! Beds stained and mattresses need replaced. One elevator not working. Door lock didn't work properly. No breakfast or even coffee station. Amazingly didn't see any bugs. Stains on walls, 2 towels for room for 4 people, fold out bed had no sheets and the mattress had what appeared to be blood stain but the hardly mattered as it was so worn out that it was in three pieces ( top, springs, bottom). Smoke alarm was covered with a plastic bag, no cups. Refrigerator had some sort of crud on the door and looked like it hadn't been cleaned in the last several years. Expedia should be ashamed to even have it listed. By the way, Expedia website recommend it as similar hotel in area for rooms we were requesting. Pictures show a reasonably well maintained hotel, but it is not. Blood stains on wall, overall just a nasty place to stay, a local barn would be better!! Fire Marshall would probably shut the place down , if not them, health department surely would. Could go on with more reasons to stay somewhere else but I think you get the point. Over the years I have stayed at some poorly run places but this would definitely be one I would tell you to avoid.
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not good on upkeep at all!

The only good thing about this stay was at least the front desk associates were nice. The room was not exactly clean, there were half used bottles of shampoo, soap, and conditioner left. I get these are free but used is not acceptable, the towel rack was torn off of the wall by the sink, and the bar was left laying in the floor. The thermostat was missing from the wall, the curtains were mildewed, there was black mold in the bathroom. There was a bird flying around on the second floor that almost hit me in the face, there were so many issues here, that I will never stay there again. They used the patio area outside as storage, they do not have coffee in the lobby, and the facility was in various states of disrepair.
The bird that was flying around on the 2nd floor
Wallpaper is peeling
Old carpeting that was left in the room
Stayed 2 nights in Jul 2025

4/10 Poor

Coreen

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean. There were what looked to be blood stains on carpeting. The parking lot was full of glass and sketchy people at night.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lana

Disliked: Property conditions & facilities
The pull out bed was so uncomfortable that nobody could sleep on it and woke up sore if they did didn’t get much sleep
Stayed 2 nights in Jul 2025

4/10 Poor

Leslie

Disliked: Cleanliness, property conditions & facilities
Cockroach found in our room. Dirty wash rag left in bathroom. The beds were extremely stained. The window was broke. No hair dryer. The curtains had multiple holes. The wall paper next to elevator was ripped, repaired with regular scotch tape. One one towel was in room upon check in. Had to request more. Definitely will not be staying here again.
Stayed 1 night in Jul 2025

4/10 Poor

Sylvester

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Hez

Stayed 1 night in Jul 2025

2/10 Terrible

Abigail

Stayed 1 night in Jul 2025

6/10 Okay

Diana

Travelled with family and small children
Liked: Cleanliness
Limited linens and toilet paper. Mattresses were really old and the couch was broken down on one side. It was like a sauna in the pool area.
Stayed 1 night in Jul 2025

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

The hotel was not a nice hotel. Black mold in the bathroom along with soap scum. Blood on the wall next to our door in the hallway. The hotel doesnt even have a real sign its just a paper sign hung up.
Stayed 1 night in Jul 2025

2/10 Terrible

niaweika

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property charged me for an extra day claiming my husband asked for it but he was not woth us. I asked for a room with a pullout couch and the mattress was tattered and torn also there was no sheets we had to go down and ask for extra sheets and pillows also more towels i was only given a set for two people instead of the four people that were booked.i will never stay here again
Stayed 5 nights in Jun 2025