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Hotel Dunas

Property class: 3

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Photo gallery for Hotel Dunas

Reception
Exterior
Standard Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board
Reception
Standard Single Room, 1 Queen Bed | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Av. Paseo de la Victoria, 3650, Ciudad Juárez, CHIH, 32545
  • Place, American Consulate
    ‪3 min walk‬
  • Place, Plaza Las Misiones
    ‪7 min walk‬
  • Place, Star Medica Hospital Ciudad Juarez2
    ‪10 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Single Room

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Dunas

This hotel features a restaurant, a microwave in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour front desk and a TV in a common area are on-site.
Hotel Dunas offers 140 accommodations. This individually furnished accommodation includes desks. Televisions come with satellite channels.

Bathrooms include a shower. This Ciudad Juárez hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Dunas. During your stay, you're just a quick walk from Plaza Embassy Shopping Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, a lift and TV in a common area
  • Just a 3-minute walk from American Consulate and 8 minutes on foot from Plaza Las Misiones
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. The business-friendly Hotel Dunas also features laundry facilities, a television in common area, and a lift. Self parking is free. A complete renovation of Hotel Dunas was completed in April 2022.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Hotel Dunas has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Dunas Hotel
Hotel Dunas Ciudad Juárez
Hotel Dunas Hotel Ciudad Juárez

Hotel Dunas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 679 reviews
Rating 8 - Good. 172 out of 679 reviews
Rating 6 - Okay. 67 out of 679 reviews
Rating 4 - Poor. 35 out of 679 reviews
Rating 2 - Terrible. 26 out of 679 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Idalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, lo único que puedo comentar es que separan a los huéspedes de los comensales que "pagan" por su desayuno ahí, pero no que el desayuno este mal. Esta rico y variado. En general todo perfecto.
Stayed 1 night in Jan 2026

2/10 Terrible

Adan

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2025

6/10 Okay

Joshean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A/c was not at our comfort
Stayed 9 nights in Dec 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff and service was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Said, Valley Mills

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Dunas was wonderful. The staff is very caring and respectful. The hotel room was very clean and nice.
Stayed 8 nights in Dec 2025

10/10 Excellent

Maria Ernestina

Business traveller
Liked: Cleanliness, staff & service, amenities
Kindness from check in to check out, helpful staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Cleaness, kindness, service desk supper is overflowing, free breakfast, room service after 1 pm, fear prices. I highly recommended
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, room comfort
Good place to stay everything is right by the consulate!
Stayed 10 nights in Oct 2025

10/10 Excellent

Javier

Stayed 11 nights in Oct 2025

8/10 Good

miguel

The room was clean.. the staff was super nice and friendly. Luis took care of us with a smile and always asked if we needed anything. Would stay here again.
Stayed 4 nights in Oct 2025

8/10 Good

Jorge

Okay place
Stayed 2 nights in Sep 2025

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service would not pay us back OUR money that we paid for a hotel room that we did not stay at we came to Ciudad Juárez for a few weeks and unsure of what day my visa would arrive so we paid one more extra day and instead of paying us back our money or giving us any breakfast for the breakfast either for our flight back for the service that we paid for, even bugs on toilet paper their only excuse is that they don’t give your money back when you pay online terrible attitude terrible service overall I’m very upset stress on top of stress
Stayed 2 nights in Oct 2025

10/10 Excellent

MARISOL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 8 nights in Sep 2025

10/10 Excellent

Eddy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated us like family, clean rooms and attentive to our needs, will recommend to everyone
Stayed 9 nights in Sep 2025

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
First day bathroom was a little dirty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Juan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a close distance to the American consulate, really convenient.
Stayed 14 nights in Aug 2025

8/10 Good

Vicente

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

ROMINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that do not have a refrigerator to have our drinks cold.
Stayed 5 nights in Aug 2025

10/10 Excellent

JOSHUA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Loved the access it had to everything, bathroom is the only thing that needs a little update
Stayed 6 nights in Jul 2025

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and helpful
Stayed 1 night in Jul 2025

4/10 Poor

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Hector, Culver city

Stayed 9 nights in Jun 2025